Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,449 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service from Lilac & Mila is just awesome, unfortunately I chose a product not true to my sizing, love the fabrics of Jaase but the brand is a very generous over size. Refund was promptly promised and I hope to look at future labels”

Helpful Report

Posted 1 year ago

“Lovely colours in the dress and flattering shape. It’s a bit low in the V neck so will have to sew it up a bit. Very happy with the dress. I’m a size 6 and got the XS it’s quite a generous fit for the size.”

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Posted 1 year ago

“I love my dress, fits perfect, very pretty, sure quick delivery”

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Posted 1 year ago

“Amazing dresses and service. Highly recommend.”

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Posted 1 year ago

“Dress fits perfectly as described 👌”

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Posted 1 year ago

“Perfect thankyou”

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Posted 1 year ago

“Quick delivery and stunning dresses. Very happy each time I purchase.”

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Posted 1 year ago

“Great quality and amazing prints! Exactly like the pictures 😍”

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Posted 1 year ago

“Beautiful flowing dress - loved the feel ! Lots of great comments and perfect fit”

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Posted 1 year ago

“I purchased a beautiful Jaase dress from Lilac & Mila, it was great to get what i wanted online when i couldn't find it close to home. The dress was sent out promptly and i received shipping notices. Excellent service, would purchase from Lilac and Mila again.”

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Posted 1 year ago

“Good service and quality dresses although one did not suit”

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Posted 1 year ago

“So happy with my order will definitely order from here again thankyou so much”

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Posted 1 year ago

“My dress arrived sooo quickly… and it is just so pretty The fabric is great and doesn’t crush too much All in all I am so happy with this purchase and size and length perfect”

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Posted 1 year ago

“Pretty, great cut & length, lovely sleeves and flowy soft fabric!”

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Posted 1 year ago

“Recieved a discount as my first order with Lilac & Mila...yay”

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Posted 1 year ago

“Excellent customer service and easy returns / exchange”

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Posted 1 year ago

“Absolutely loved my dress received lots of compliments whenever I where it”

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Posted 1 year ago

“Beautiful and beautiful thank you !”

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Posted 1 year ago

“amazing service. The items bought were beautiful and extremely well packed. will be shopping there again.”

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Posted 1 year ago

“I'm very happy with the quality of the dress I purchased. It's perfect. I will certainly purchase from this business again.”

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Posted 1 year ago

Lilac & Mila is rated 4.7 based on 2,449 reviews