Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,461 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Myself and my friend brought ordered the same dress but in different sizes to wear as bridesmaids dresses. They arrived in the quickest amount of time, and when we tried dresses on they fitted nicely.”

Helpful Report

Posted 2 years ago

“Love the service, order was delivered quickly and all items fitted perfect”

Helpful Report

Posted 2 years ago

“Easy to navigate the website and choose what I want. Great range of clothing!”

Helpful Report

Posted 2 years ago

“Always helpful lovely stock.”

Helpful Report

Posted 2 years ago

“Great service …”

Helpful Report

Posted 2 years ago

“Love both dresses. Very happy. Can’t wait to show them off in Bali soon!”

Helpful Report

Posted 2 years ago

“I love my new dress, the service was awesome. Thank you so much”

Helpful Report

Posted 2 years ago

“Great service and lovely people to deal with.”

Helpful Report

Posted 2 years ago

“Great service, will definitely purchase again”

Helpful Report

Posted 2 years ago

“My dress is beautiful exactly what yiu see on there site”

Helpful Report

Posted 2 years ago

“The whole experience of buying my dress was great. The shipping was really fast. My dress was lovely quality, the sizes are very generous so in hindsight I should have ordered a smaller size. Looking forward to wearing it in my holidays”

Helpful Report

Posted 2 years ago

“Love the dress. Beautiful and soft material. Very comfortable. Perfect!”

Helpful Report

Posted 2 years ago

“The delivery time was excellent and I just love love love my dress. Fit is great and the colours are so beautiful and vibrant.”

Helpful Report

Posted 2 years ago

“One of my favourite shops”

Helpful Report

Posted 2 years ago

“Absolutely love your service and clothing,,, however I have just returned my lastest as it was way to big and I even went down a size,,,,, Hope when you receive my return there is one in a smaller size 🌸”

Helpful Report

Posted 2 years ago

“Very happy with my purchase. Beautiful dresses :) Posted straight away and arrived in good timing. Thank you”

Helpful Report

Posted 2 years ago

“I purchased 3 Jaase dresses from Lilac & Mila and I will definitely be back - their service was efficient & speedy. I received my items in a couple of days. Highly recommend!”

Helpful Report

Posted 2 years ago

“Loved both the dresses I brought, fit perfectly:)”

Helpful Report

Posted 2 years ago

“Prompt delivery, great communication, excellent customer service… dress exactly as described! Thank you x x”

Helpful Report

Posted 2 years ago

“Beautiful product and great customer service. The top was too big but I wanted a smaller size. I have sent the 16 back and the 14 has been put aside for me so they can send it out to me. Very much looking forward to wearing my new top 😊”

Helpful Report

Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,461 reviews