LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,552 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with and keen to put right any quality issues.”

Helpful Report

(S04) - Posted 8 years ago

“You sent us the things we ordered.”

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(S02) - Posted 8 years ago

“delivery on time, items well packed and of the quality expected”

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(S01) - Posted 8 years ago

“Always excellent customer service and all I need for my framing supplies under one roof.”

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Posted 8 years ago

“speedy service with a polite and helpful staff. Any minor problems, which up to now, have been quickly resolved. No major issues Some printing errors in current catalogue. which hopefully will be resolved in the next issue.”

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(S01) - Posted 8 years ago

“promt service and delivery,”

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(S15) - Posted 8 years ago

“Good customer service”

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(SF) - Posted 8 years ago

“Good communication & prompt delivery.”

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Posted 8 years ago

“I am still missing the convenience of visiting Lion South. I was also disappointed in the ending of your dedicated van service. However the service and delivery are very good on the whole. I will continue to use Lion for as long as the current service remains as It is.”

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(S01) - Posted 8 years ago

“Beaucoup de choix, livraison rapide mais produits onéreux.”

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(S09) - Posted 8 years ago

“All the equipment arrived in good time and was just what i had ordered”

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Posted 8 years ago

“rapid order management, rapid delivery”

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(S09) - Posted 8 years ago

“Prompt delivery”

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(S13) - Posted 8 years ago

“The service from Lion is very good, order in the afternoon and the order is there early next day. If there is a problem it is sorted out very quickly”

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(S01) - Posted 8 years ago

“As an artist I have often used the Lion chop service for frames for my own paintings. I like the wide choice of mouldings, and the fast delivery service. On the last occaision I had problems ordering on-line so I needed to phone the order through instead. The guy who took the order was very helpul. On the negative side, postage and packing often seems quite expensive when placing orders that don't qualify for free postage. I am also disappointed that the "routing and peg" service is no longer available. For amateur framers like myself it made frame assembly so much easier.....I've had a few disasters trying to assemble frames without. For the two reasons given above, I'm not sure I will continue to use Lion in the future, which is a shame as the products and the service have always been very good.”

Helpful Report

Posted 8 years ago

“Order process fairly easy to understand and chop service accurate. Customer service helpful. Please note that there is nowhere to state if improvements need to be made though!”

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Posted 8 years ago

“Delivery eventualy as promised, on time. Problem of my own making in trying to change delivery address - input new data but failed to notice the save button. First delivery was to my old address. Neighbour called me and Lion changed delivery address and informed DPD immediately. Redelivery scheduled for next day but no show and trace showed it still in Peterborough! Finally delivered two days later.”

Helpful Report

Posted 8 years ago

“Wide stock, quick delivery on reasonable terms and fixes problems quickly. Customer service staff always helpful.”

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(S01) - Posted 8 years ago

“Quick delivery of the items ordered. However, insuficient packaging meant that all of the 20 sheets of mountboard ordered had one corner crushed. Fortunately, I am usually able to cut sizes that mean this is not needed, but it would be nice to have undamaged board to use. Two boards had dirty finger marks on from handling.”

Helpful Report

Posted 8 years ago

“You provide a very wide range of products so I usually can get everything I need from one place. Your prices and reasonable and your delivery costs me nothing.”

Helpful Report

(S01) - Posted 9 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,552 reviews