Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.92

4.9 Rating 465 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

Questions

Metrics

4.9

Based on 465 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Phone:

0299056162

Location:

3 Grosvenor Pl, Brookvale NSW 2100, Australia
2100

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Mountainwatch Travel 3 star review on 8th March 2026

Anonymous

Mountainwatch Travel 5 star review on 2nd March 2026

Tam Dougherty

Mountainwatch Travel 5 star review on 19th February 2026

Adrian L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Anna from Mountainwatch travel for everything she assisted with , she made the trip easy and Incredibly enjoyable, we had an awesome time. Anna is very good at what she does and incredibly patient with our lack of knowledge and would definitely recommend her and the company to others planing a ski trip. . There was nothing we needed improvement on. The pre information sheets and recommendations passed on before the trip were essential for our limited knowledge of overseas travel. Cheers until next time. Gavin and Tegan. ⛷️😁”

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Posted 1 month ago

“Amelia was fantastic to deal with. She made great suggestions and was very patient with my decision changes whilst planning our family trip to Japan. Highly recommend!”

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Posted 1 month ago

“Justine at mountainwatch is the best - So easy to deal with and makes stuff happen for us! Thanks again for another great trip”

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Posted 1 month ago

“Roxy at Mountainwatch Travel made booking our 3-week Japan holiday so easy and stress-free! She organised all our transfers and accommodation in Hakuba, Nozawa and Myoko and was always super quick to reply and incredibly knowledgeable about each area. She gave us lots of great options and explained everything clearly, which made planning really exciting instead of overwhelming. It was also so comforting knowing she was there during our trip if we needed anything. We honestly couldn’t recommend her more — she went above and beyond and made the whole process effortless. Thank you so much, Roxy! We had the absolute best time. Can’t wait to book the next one.”

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Posted 1 month ago

“Roxy was a straight up gangster. Sorted all our holiday out. Transfers made easy and accomodation was elite. Met her at the meet and greet on Tuesday evening. Halfway through our trip and it’s been made easy. Hassled her a little bit always a kind voice on the other end of the phone. Thanks a bunch will highly recommend.”

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Posted 1 month ago

“We stayed in such great accommodation, everything was perfect for our needs and was made so easy. Roxy was really flexible and helpful- we had a fabulous time!”

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Posted 1 month ago

“Roxy did a great job organising accommodation, hire and lift passes for our trip last month to Myoko. Provided some great tips for the trip and responded to any questions promptly.”

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Posted 1 month ago

“This is the second time using mountain watch everything was perfectly aligned for our trip to Japan all transfer accommodation and lift passes organised, will be using them again for our next trip”

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Posted 1 month ago

“Very helpful with booking our ski holidays. Good knowledge of the resorts and accommodation options and local knowledge. Roxy was very responsive and helpful! Would definitely book with them again.”

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Posted 1 month ago

“Justine at Mountainwatch travel was great to deal with and the trip to Niseko was awesome and everything went without a hitch. Would recommend to others.”

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Posted 1 month ago

“Justine was exceptional with organising our trip. Nothing was a bother for her and she took care of everything. Accommodation, equipment, lessons, transfers etc. Fantastic trip to Nozawa Onsen and Myoko Kogan - thank you Justine BTW this is the 3rd snow holiday Justine has organised for us 🙏”

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Posted 1 month ago

“Justine From Mountain watch travel organised our ski trip to Rusutsu Japan and was excellent to deal with. She has looked after us on a previous ski trip and once again excelled. Justine has great knowledge of the location and was always available to handle any questions that i had and i fully recommend her to any prospective traveller”

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Posted 1 month ago

“Big shout out to Roxy for organising my trip to Japan and transfers through to hukuba! This is my second year out here with Mountain watch travel and would highly recommend Roxy to organise a ski trip with! Great knowledge and went the extra mile with everything. Thanks again Roxy son”

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Posted 1 month ago

“Huge thanks to Steph at Mountainwatch Travel. She tailored a travel package that was perfect for us. All of our requirements were met and in most cases exceeded. Her communication was excellent and she always seemed to be one step ahead. Everything went smoothly and that made for a stress free epic trip. Looking forward booking again for next season.”

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Posted 1 month ago

“We went through Steph at Mountainwatch Travel for all our accommodation, lift tickets and some of our transfers in Japan. Everything was so smooth and worked exactly as it should! We received lots of good advice, info and tips for the places we visited and the Hakuba restaurant booking guide was invaluable. We were very happy with the accommodation and will definitely use Mountainwatch Travel in future when booking our next trip.”

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Posted 1 month ago

“Justine was great to deal with, as always. It was a seamless process and happy to recommend MW and Justine”

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Posted 1 month ago

“Great communication and knowledge across both times booking with Justine. Successful Canada and Japan trips now completed.”

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Posted 1 month ago

“Worked with Justine she was fantastic, nothing was a hassle and our trip to Japan was great, thanks for all your arrangements.”

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Posted 1 month ago

“For first time travellers, Justine made the whole process seamless! Answered all our questions, gave us some great travel suggestions and, helped shape our holiday itinerary. Thank you so much for your help Justine - we had the BEST family holiday ever!”

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Posted 1 month ago

“Anna made booking and organising my trip easy and painless. She was accomodation to changes and easy to deal with. The trip went perfectly all the transfers all lined up perfectly. Will definitely be booking my next trip with Mountain Watch.”

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Posted 1 month ago

Mountainwatch Travel is rated 4.9 based on 465 reviews