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Mountainwatch Travel Reviews

4.9 Rating 224 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

4.9

Based on 224 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was was recommended Mountainwatch travel from a friend and I am so please I took his recommendation. Travel was just made easier, from where to stay and how to get there as well as knowledge of the Mountain, a big thank you Anna The team knew their stuff!!”

Posted 1 month ago

“Excellent service. Have booked 3 trips with this company and can not fault them at all. Very efficient, knowledgeable and nothing is an issue for them. They are easy to contact and always a pleasure to deal with. We need to use companies like this so it is not a lost profession. They are always contactable if any issues arise and that is so reassuring. Thanks Mountainwatch and thank you Justine for always answering my questions and for organising our 3 amazing trips. We had a ball, and look forward to booking the next one. Constantly recommending this company to others. First class service!”

Posted 1 month ago

“Thanks to the team at Mountain Watch particularly our travel agent Adam Francis for extremely well organized trip to Nesiko this year. It’s the first time we have used Mountain Watch and we will use them for the next trip fore sure”

Posted 1 month ago

“Very very good company to book a Japan winter holiday with!!! Prices for accommodation with lift passes we’re very affordable and the accommodation was like 10 star accommodation! I will definitely be booking with mountain watch again”

Posted 1 month ago

“A big shout out to Adam at MW for organising our holiday over Dec/Jan in Hokkaido - it was faultless! No dramas at all, flights / transfers were all incredibly reliable and easy. And the accommodation options were perfectly suited for our family of 5. Can't wait to do it all again! Thanks so much - it has been a delight working with you as you made it a stress free process! Will stay in touch and let you know when we are planning our return trip! Regards Alison and family :)”

Posted 1 month ago

“I just wanted to thank Mountain Watch for all they have done. Our Whistler holiday was incredible!!! Everything was so smooth and seamless. Each person we encountered with the package was superb it made for a great experience. Anna was enormously helpful, always at the end of an email to assist with any queries. The App also was super helpful and simple to navigate through. Many thanks again Melissa 😁”

Posted 2 months ago

“Dealing with Adam Francis was great. Easy communication by both phone and email. Great follow up and he found us a really great deal. Would have no hesitation in recommending Adam and Mountainwatch”

Posted 2 months ago

“We used mountain watch for a Japanese holiday and ski trip for a family of five. Our agent, in Anna O’Malley, was fantastic throughout the process and very insightful with tips and suggestions. She always responded in a timely manner. We are extremely happy with the travel service provided.”

Posted 2 months ago

“Mountain Watch was hands down the best thing I could have ever found! Our family holiday to Japan was made so enjoyable and memorable because of the prompt and professional help and advice I received. Anna was so patient with the thousands of questions I asked her and nothing was ever too hard or too difficult for her to answer, which made the booking process so easy. I would and will 100% be booking through mountain watch again for our next skiing adventures and would highly recommend anyone and everyone to do the same thing. Thank you again Anna for making our family skiing holiday so amazing!”

Posted 2 months ago

“First class service in every aspect from this company. Starting with brilliant communication (thank you Adam) to seamless travel and the perfect accommodation for our needs. We were a group of friends meeting up from different parts of the globe so by no means a simple arrangement. MW facilitated everything seamlessly. Highly recommend.”

Posted 2 months ago

“Stumbled across MountainWatch when all others failed to provide accommodation options in Japan. More importantly they listen to our needs, and quickly responded. Their service did not stopped there, providing various tips within Japan. A big shout out to Adam, already planning our next oversea ski trip.”

Posted 2 months ago

“Another boys snow trip under the belt all organised by Mountainwatch Travel. Everything was taken care of by Juzzy. We only had to rock up to the airport. Highly recommend using Mountainwatch. Email them with what you need and your budget and they will organise it. We have already booked another trip with MountainWatch. 10/10”

Posted 7 months ago

“Very helpful, friendly and offered advice on our skiing trip to Queenstown.”

Posted 7 months ago

“Justine has helped us book parts of our ski trip for two years running now and she has been a pleasure to deal with. A great help in navigating all the elements of a successful holiday in the snow. Thoroughly recommend.”

Posted 7 months ago

“BRILLIANT***** I had the pleasure of dealing with Adam via email (back and fourth) and I can honestly say I had the best experience! He made booking my holiday easy and pain free, always prompt with answers and pleasant. My family were impressed and loved it. Every question I had he answered without any issue (poor guy had many!) I would absolutely recommend Mountain Watch Travel and Adam as your go to guy! Adam, thank you so much and sorry I will be dealing with you again! :) Let's talk Canada, Japan.........”

Posted 9 months ago

“Snowboarding in Hakuba, Japan was wild! I had the best holiday ever. Maddie from Mountainwatch Travel was super friendly and helpful which made my booking easier than ever to book. Everything went seamless, I cannot what to book my next trip with Maddie again. Thanks so much Maddie xx”

Posted 1 year ago

“We had a stellar experience booking our trip to Whistler with Mountain Watch, we started our journey with Vicky and ended with Anna, their service was incredible with competitive pricing! They answered our many questions with great attentiveness! The service we received made the entire experience all the more enjoyable, everything ran like clockwork, all of the bookings they handled for us went without a hitch. We'll definitely look to book through Mountain Watch again for our next trip :)”

Posted 1 year ago

“I had an awesome time on the Snowmads tour. Definitely one of the best travel experiences I’ve had and no doubt the best in the last 6 years! Colin and Steve were great guides. They were able to easily adapt and change the tour to suit the group’s needs when curve balls were thrown. And every decision was made with consideration of the whole group. They are both really top blokes as well. I’d be more than happy to travel on a tour they are leading again.”

Posted 1 year ago

“2nd trip top Japow, this time Hokkaido. A roadtrip that took us from Nisekko, to Otaru all the way up to Furano. Everything went as smooth as the ice cream Hokkaido is so well known for, except maybe that there were two vans in stead of one, with an extra driver needed. Push comes to shove our guid Bart solved the issue and we where on the road! Speaking of Bart, he is a great guy, that knows the spots. We skied deep pow every run. Be it tree runs with lift access, or short hikes, the pow was endless. He also took us skinning up Asahidake. He knows how to value the group and find the terrain and snow they are looking for. He is chill, and has a great sense of humor. Wouldn't wanna ride in Japow with anyone else!”

Posted 1 year ago

“My consultant was Tullia Costello and we were very picky on what we wanted on our trip and everything was no trouble and easy..... highly recommend if you want trouble free holiday package . .”

Posted 1 year ago

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Mountainwatch Travel is rated 4.9 based on 224 reviews