Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.90

4.9 Rating 313 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

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Metrics

4.9

Based on 313 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Phone:

0299056162

Location:

3 Grosvenor Pl, Brookvale NSW 2100, Australia
2100

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Mountainwatch Travel 5 star review on 7th February 2026

Anonymous

Mountainwatch Travel 5 star review on 6th February 2026

Craig Drew

Bigi

Mountainwatch Travel 4 star review on 4th February 2026

Anonymous

Anonymous // 01/01/2019

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“Fantastic service from Justine. Her ski accommodation recommendations were perfect. Flights and transfers all went to plan! Highly recommend.”

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Posted 3 weeks ago

“Kirsty from Mountainwatch did an amazing job organising our Japan ski holiday. She was responsive to our changes and guided us through the process where necessary. Tokyo and Osaka hotel choises were prefect, both as to standard or hotel and placement in the city. We skied in Nozawaonsen which was brilliant: great village vibe and place we stayed in, the last available for us 5, was a 2 star place but perfectly fine for what we needed.If only Kirsty could run Jetstar...That airline not only lost our daughter's luggage but took 8 days to get it to us! Would highly recommend Mountainwatch. Thanks Kirsty”

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Posted 3 weeks ago

“Great communication and helped us out booking a trip last minute really appreciate what they did and also keeping us in the loop on arrival.”

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Posted 3 weeks ago

“Excellent service - Anna was fantastic”

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Posted 1 month ago

“We had a great experience with Mountainwatch. We turned our trip to Japan around in just over a week so there was quite a bit of pressure on Anna and she well and truly delivered. Accommodation in Hakuba was absolutely perfect and we plan to book again. Nozawa accommodation availability was tight but Anna still managed to find us something suitable and comfortable. We are very happy and would highly recommend.”

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Posted 1 month ago

“Hi everything went great, just our room wasn't what I was expecting, I was expecting a bed off the ground and a futon but instead there were 3 single beds on the ground not what I expected for a king twin room...the beds were very taxing on our backs but everything else was great, Nozawa is amazing.”

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Posted 1 month ago

“Anna was super helpful in putting together our stay, lift passes plus gear hire in Whistler and responded quickly when I had questions. Will definitely use Mountain Watch again and I highly recommend Anna.”

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Posted 1 month ago

“Everything was done n already to go”

Mountainwatch Travel 5 star review on 29th December 2025

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Posted 1 month ago

“This was my first ever trip to the snow. Mountainwatch had so many ski bundles which made planning the trip so much easier. Also, Anna was super knowledgeable, helpful and patient in helping us craft our perfect holiday. Thank you Anna for indulging us with our indecision and holding our hand every step of the way! We received great recommendations for hotels. Our package included everything; hotels, gear, hotel transfers, lift passes and lessons. We were given good information about each mountain to help decide where we wanted to spend our ski days. We were given all the information needed for transfers and gear hire, which made the holiday very easy. Definitely felt like good value for money as well. 10/10 would book again.”

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Posted 4 months ago

“We had the most amazing trip to Queenstown and surrounds for our family snow trip. Kirsty helped us with everything we needed and the trip couldn't have gone any smoother! Accommodation was spacious, clean and had stunning views. Highly recommend.”

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Posted 4 months ago

“Roxie was so helpful, explained everything and made the process very easy to follow. Thanx guys!!”

Mountainwatch Travel 5 star review on 12th September 2025

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Posted 4 months ago

“Great family trip planned with Steph. Thanks guys!”

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Posted 5 months ago

“I’ve been booking my snow trips with Adam from Mountain Watch for a few years now, every year & he always provides me with the best services and best possible deals. Very easy to communicate with as well.”

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Posted 5 months ago

“Calum was so helpful with every step! Especially when it came to having to make urgent changes within our nz trip. Thanks legends will definitely book with you again for our next snow trip”

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Posted 5 months ago

“I have been booking our ski trips with mountain watch travel for years now, we are never disappointed, they always have been amazing ski trips and less stressful, when we have them booked our holidays . I highly recommend them .”

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Posted 5 months ago

“Booked a last minute ski trip through Adam, who made it all so easy even though we had limited accommodation options (due to last minute booking). Adam was able to provide lots of information about my trip, include transfers and lift passes. I had a great time and it was all made very easy. Thank you!”

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Posted 5 months ago

“Well organised, lovely accommodation, easy to get ski hire.”

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Posted 6 months ago

“I have had mountain watch travel book 2 trips to Japan in 2023 and 2024 , great value and very responsive . Also accomodation on offer great location close to lifts and nice facilities . Steph kept us informed on our booking for our group and details on travel . No hesitation in booking again for 2025”

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Posted 8 months ago

“Ease of communication with booking travel”

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Posted 8 months ago

“We have used mountain watch travel for our ski trips to Japan and Queenstown N.Z .We have never regretted it, they organise everything for you and we have always had amazing holidays with them .”

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Posted 9 months ago

Mountainwatch Travel is rated 4.9 based on 313 reviews