Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.92

4.9 Rating 469 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

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Metrics

4.9

Based on 469 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Phone:

0299056162

Location:

3 Grosvenor Pl, Brookvale NSW 2100, Australia
2100

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Mountainwatch Travel 3 star review on 8th March 2026

Anonymous

Mountainwatch Travel 5 star review on 2nd March 2026

Tam Dougherty

Mountainwatch Travel 5 star review on 19th February 2026

Adrian L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our first ski holiday to Japan, and thanks to Steph Briggs everything went like clockwork. Such a good experience we're going for round 2 in 2027 ! Thanks Steph😊”

Mountainwatch Travel 5 star review on 26th February 2026

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Posted 3 months ago

“Fantastic holiday experience, Steph Briggs has organised fabulous skiing holidays for my family for the last few years, she's great.”

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Posted 3 months ago

“I have booked 3 trips already. Always the same excellent service. Justine Fitzsimmons provides great help with all the travel bookings. Highly recommended”

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Posted 3 months ago

“Justine helped us with our first trip to Japan and it was fantastic! Her advice in choosing our accommodation was spot-on. Thoroughly recommend Mountainwatch Travel.”

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Posted 3 months ago

“Justine did a fantastic job organising our ski holiday to Niseko. Every step of the way was simple due to her organisation and communication.”

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Posted 3 months ago

“Great service and experience with Mountain watch team . Thanks Steph Briggs for your regular updates on our booking up to the date of travel . Accomodation great quality and location”

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Posted 3 months ago

“Justine organised everything very efficiently and helped with our special requirements involving insurance. There were no problems in terms of logistics, the room, the ski passes. We had been to Rusutsu twice before and it was as expected.”

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Posted 3 months ago

“Another fantastic ski trip organised by Mountain Watch! Justine you did an amazing job to put up with my hopeless technical skills.. Mountain Watch app is sooooo continent. All my travel docs in one place. The Price East and Rosenheim are excellent locations with wonderful breakfast buffet to fuel up for a day on the slopes. Can’t wait to book the next one. Cheers Rae.”

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Posted 3 months ago

“Justine did an amazing job in managing our first ski trip to Japan. She gave us heaps of info and was really responsive and knowledgeable. It made the whole experience so much easier and enjoyable. Would definitely recommend to anyone looking to book their next trip”

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Posted 3 months ago

“First time traveling with Mountainwatch Travel, everything went like clock work. Was exceptionally happy with my booking and choice I made. Great holiday, now back to work and wanting to book another.”

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Posted 3 months ago

“We were lucky enough to on a family ski holiday to Whistler we worked with Steph Briggs who was very responsive and patient with us while we worked through all the options, the place we stayed was perfect and all the transport was great and ran on time. Thanks to mountain watch and particularly Steph Briggs for organising a life long memory. Tom”

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Posted 3 months ago

“I have used Mountainwatch twice now and Steph is absolutely amazing. The whole process is so easy and saves so much time. Thanks so much!”

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Posted 3 months ago

“I've used Moutainwatch for 2 trips in different countries, both with different level of requirements, and Steph Briggs stepped up every time and delivered. Busy planning my 3rd trip, and looking forward to working with her again. Whilst on our last trip, I needed some information, and used their various communications channels receiving a response within a couple of minutes. There are no other company to use for anything snow related. Highly Recommend!”

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Posted 3 months ago

“MW have clear options from the start with flexibility to chose what I wanted them to book. Good range of options & kept us informed of what was on offer. Accommodation booked was fantastic & perfect for what we wanted. Transfers etc smooth. Communication was prompt. Justine was our contact & made a fantastic trip. Will definitely use to book again.”

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Posted 3 months ago

“From the moment we connected with Justine we were confident our trip to Nazowa Onsen would go well and it surpassed our expectations. Excellent value and prompt attention to any query we had. We loved our humble accom ( wonderful breakfast and own Onsen) and its proximity to all restaurants and moving foot way was excellent! Would love to go again next year.”

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Posted 3 months ago

“We had such an amazing time and would highly recommend booking through Mountainwatch Travel. Roxy was great to deal with and made sure that we had everything in order so that we could just enjoy the holiday.”

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Posted 3 months ago

“Thanks Roxy for sorting us out with our Trip to Myoko, always quick to respond to communications and sorted our trip with no dramas”

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Posted 3 months ago

“Justine our consult was great, wonderful to deal with, nothing too much trouble. Certainly recommend Justine and MountainWatch.”

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Posted 3 months ago

“Very good experience once again with mountain watch travel. And will definitely book again”

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Posted 3 months ago

“Our family had the most incredible snow trip to Madarao, Japan thanks to Mountainwatch. Everything was so easy and well organised from start to finish, which made travelling with kids completely stress-free. The accommodation was perfect for families, the mountain had fantastic snow and terrain for all levels, and the whole experience felt authentic and welcoming. We loved the mix of amazing powder, quiet runs, and a relaxed village vibe. Such a special family adventure — we can’t wait to go back!”

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Posted 3 months ago

Mountainwatch Travel is rated 4.9 based on 469 reviews