Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.92

4.9 Rating 465 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

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Metrics

4.9

Based on 465 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Phone:

0299056162

Location:

3 Grosvenor Pl, Brookvale NSW 2100, Australia
2100

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Mountainwatch Travel 3 star review on 8th March 2026

Anonymous

Mountainwatch Travel 5 star review on 2nd March 2026

Tam Dougherty

Mountainwatch Travel 5 star review on 19th February 2026

Adrian L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Justine did a fantastic job organising our ski holiday to Niseko. Every step of the way was simple due to her organisation and communication.”

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Posted 1 month ago

“Great service and experience with Mountain watch team . Thanks Steph Briggs for your regular updates on our booking up to the date of travel . Accomodation great quality and location”

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Posted 1 month ago

“Justine organised everything very efficiently and helped with our special requirements involving insurance. There were no problems in terms of logistics, the room, the ski passes. We had been to Rusutsu twice before and it was as expected.”

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Posted 1 month ago

“Another fantastic ski trip organised by Mountain Watch! Justine you did an amazing job to put up with my hopeless technical skills.. Mountain Watch app is sooooo continent. All my travel docs in one place. The Price East and Rosenheim are excellent locations with wonderful breakfast buffet to fuel up for a day on the slopes. Can’t wait to book the next one. Cheers Rae.”

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Posted 1 month ago

“Justine did an amazing job in managing our first ski trip to Japan. She gave us heaps of info and was really responsive and knowledgeable. It made the whole experience so much easier and enjoyable. Would definitely recommend to anyone looking to book their next trip”

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Posted 1 month ago

“First time traveling with Mountainwatch Travel, everything went like clock work. Was exceptionally happy with my booking and choice I made. Great holiday, now back to work and wanting to book another.”

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Posted 1 month ago

“We were lucky enough to on a family ski holiday to Whistler we worked with Steph Briggs who was very responsive and patient with us while we worked through all the options, the place we stayed was perfect and all the transport was great and ran on time. Thanks to mountain watch and particularly Steph Briggs for organising a life long memory. Tom”

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Posted 1 month ago

“I have used Mountainwatch twice now and Steph is absolutely amazing. The whole process is so easy and saves so much time. Thanks so much!”

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Posted 1 month ago

“I've used Moutainwatch for 2 trips in different countries, both with different level of requirements, and Steph Briggs stepped up every time and delivered. Busy planning my 3rd trip, and looking forward to working with her again. Whilst on our last trip, I needed some information, and used their various communications channels receiving a response within a couple of minutes. There are no other company to use for anything snow related. Highly Recommend!”

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Posted 1 month ago

“MW have clear options from the start with flexibility to chose what I wanted them to book. Good range of options & kept us informed of what was on offer. Accommodation booked was fantastic & perfect for what we wanted. Transfers etc smooth. Communication was prompt. Justine was our contact & made a fantastic trip. Will definitely use to book again.”

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Posted 1 month ago

“From the moment we connected with Justine we were confident our trip to Nazowa Onsen would go well and it surpassed our expectations. Excellent value and prompt attention to any query we had. We loved our humble accom ( wonderful breakfast and own Onsen) and its proximity to all restaurants and moving foot way was excellent! Would love to go again next year.”

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Posted 1 month ago

“We had such an amazing time and would highly recommend booking through Mountainwatch Travel. Roxy was great to deal with and made sure that we had everything in order so that we could just enjoy the holiday.”

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Posted 1 month ago

“Thanks Roxy for sorting us out with our Trip to Myoko, always quick to respond to communications and sorted our trip with no dramas”

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Posted 1 month ago

“Justine our consult was great, wonderful to deal with, nothing too much trouble. Certainly recommend Justine and MountainWatch.”

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Posted 1 month ago

“Very good experience once again with mountain watch travel. And will definitely book again”

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Posted 1 month ago

“Our family had the most incredible snow trip to Madarao, Japan thanks to Mountainwatch. Everything was so easy and well organised from start to finish, which made travelling with kids completely stress-free. The accommodation was perfect for families, the mountain had fantastic snow and terrain for all levels, and the whole experience felt authentic and welcoming. We loved the mix of amazing powder, quiet runs, and a relaxed village vibe. Such a special family adventure — we can’t wait to go back!”

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Posted 1 month ago

“Clear and responsive communication with Roxy Davis made this trip simple. Every step was organised.”

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Posted 1 month ago

“Have had two trips now to Hakuba Japan with mountain watch travel and they’ve been so much help! Especially a big shoutout to Roxy who helped me organise both my ski trips couldn’t have done it without her :))”

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Posted 1 month ago

“Gave flexible options, quick reply’s and helpful”

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Posted 1 month ago

“Thank you Roxy. We loved our recent trip to Nozawa. Our accomodation was fabulous!”

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Posted 1 month ago

Mountainwatch Travel is rated 4.9 based on 465 reviews