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Mountainwatch Travel Reviews

4.9 Rating 229 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

4.9

Based on 229 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Mountainwatch Travel 5 star review on 30th April 2024

Mountainwatch Travel 5 star review on 25th April 2024

Mountainwatch Travel 5 star review on 25th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I emailed Mountainwatch a rough plan/list of what I was looking for for our Queenstown trip. Emer was absolutely amazing in helping us bring our snow holiday to life. She kept in regular contact with myself and answered all my queries promptly. She went above and beyond to find all the best deals and keep our trip below budget. During our holiday there was a mix up with our accomodation and it was instantly resolved by Mountainwatch after a single phone call. I will definitely work with Mountainwatch again in planning our next trip.”

Posted 1 year ago

“Fantastic ski trip organised by these guys for the 5 of us. Accomodation was top class, our hired 4WD was great, our lift passes were all waiting for us - no problems whatsoever. We fell in love wwith Wanaka. Would use Mountainwatch again in a heart beat!”

Posted 1 year ago

“The crew at Mountainwatch Travel made it super easy for our large group of 10 blokes. Our first trip to NZ with Mountainwatch Travel was a breeze. Everything was taken care of. Accomodation, lift passes and bus transfers all sorted by Juzzy. Highly recommend them, We will definitely use them again for snow travel.”

Posted 1 year ago

“Best Customer service I have ever received. I went through 4 travel agents who all made numerous mistakes before I found Miranda from Mountainwatch. At first contact, Miranda went out of her way to understand exactly what I wanted and why. Miranda understood how special our trip was and went over and above to ensure every detail was accurate. Miranda responded within minutes to my emails. I will recommend her to all of my family. Thank you for the great experience.”

Posted 1 year ago

“Vicky was fantastic to work with, always quick to reply to emails, helpful during issues on the trip and proactive at organising logistics! Thanks to her my group of 12 had a great trip despite some challenging logistical situations! Would absolutely recommend and look forward to working with Vicky for future ski trips!”

Posted 1 year ago

“Justine was great. Thankyou for your patience with the booking process. Very easy - just contacted via Email and phone with no problems.”

Posted 1 year ago

“All worked - everything exceeded expectations. Nozawa Onsen was STUNNING.”

Posted 5 years ago

“Suzy was very warm helpful and available whenever I needed her in a complicated booking”

Posted 5 years ago

“With just over a week to plan a last minute trip to Hakuba, Rob from liquid snow was very quick with replies (usually within minutes, and even replied on weekends) and helped me book my trip to line up with friends who already had theirs booked for months.”

Posted 5 years ago

“Thank you so much you organised my ski-holiday. I'm really enjoyed. The information was good. The Cultured hotel have fantastic staff, their is always very helpful.”

Posted 5 years ago

“Knowledgable, responsive, always able to answer questions, they know because they go!”

Posted 5 years ago

“Booking was really easy and everything was planned for. Having the office in Hakuba was super convenient, there were a few times we had questions or wanted to add to our booking during the trip and could easily do so in person. Would 100% recommend to anyone to book through Liquid Snow. We definitely will again!”

Posted 5 years ago

“Thank you Liquid Snow for a well organised trip to Hakuba! Noelzy understood what I was after and managed to get it right👌 Fantastic! Will use Liquid Snow again!!!”

Posted 5 years ago

“Another Japan year passes and yes Liquid Tours once again showed why they are the best travel Ski Company to travel with in Japan,great staff,excellent service,and a great bunch of girls and guys who give you the upmost attention while on your stay through the Japanese Alps.Thanks everyone again for a great holiday”

Posted 5 years ago

“They were quick to respond and really helpful with all our questions (having never been to Japan before we had lots). The hotel they recommended was great and all the transfers from the airport run super smooth. Will certainly use them again for future snow trips!”

Posted 5 years ago

“Fantastic service from Justine! Great package deal, hospitality from the Nomad lodge, ease of the Narita-Hakuba bus and Valley lift pass.”

Posted 5 years ago

“Rob was extremely helpful with our recent trip to Hakuba, Japan. All aspects of our organised trip were fantastic. Would highly recommend :)”

Posted 5 years ago

“We had a wonderful time! Thanks for all your help Justine and the rest of the liquid snow tours team.”

Posted 5 years ago

“Well done liquid ,all went to plan Regards Brian”

Posted 5 years ago

“Well organised”

Posted 5 years ago

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Mountainwatch Travel is rated 4.9 based on 229 reviews