Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.92

4.9 Rating 469 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

Questions

Metrics

4.9

Based on 469 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Phone:

0299056162

Location:

3 Grosvenor Pl, Brookvale NSW 2100, Australia
2100

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Mountainwatch Travel 3 star review on 8th March 2026

Anonymous

Mountainwatch Travel 5 star review on 2nd March 2026

Tam Dougherty

Mountainwatch Travel 5 star review on 19th February 2026

Adrian L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just back from our long awaited Japan ski trip. The trip was put together by Justine from Mountainwatch who answered an exorbitant number of emails with up to date information, recommendations and a heap of patience that made ticking off this trip from our bucket list a reality. Many thanks Justine and Mountainwatch, we had a blast. We are already looking at 2027!”

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Posted 3 months ago

“We had a great time in Nozawa. Justin from Mountainwatch organized everything to perfection and was always available for follow up questions / additional questions and booking request. We will back for more of the same next year.”

Mountainwatch Travel 5 star review on 9th February 2026

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Posted 3 months ago

“Justine did a great job and went out of her way to make sure we had plenty of options”

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Posted 3 months ago

“We loved our trip to Hakuba. The transfers, hotel, ski hire and ski passes all organised by Justine from mountain watch were all perfect! Great communication and easy organisation and amazing snow with no lift queues. We stayed in Echoland and loved the variety of restaurants and went to many of those recommended by Mountain Watch. Some needed booking in advance or waiting a while for a table but were well worth the wait. The shuttle bus to the mountain was efficient and meant that we were able to visit a different ski field each day. Thankyou Justine”

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Posted 3 months ago

“We had an awesome trip to Japan coordinated by mountain watch travel. Justine Fitzsimmons was super helpful and had everything covered! Thanks”

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Posted 3 months ago

“Justine communicated promptly and clearly and listened, well organised.”

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Posted 3 months ago

“Justine looked after us from start to finish and everything ran accordingly to plan we had a great family holiday and hope to be back next yr highly recommend Thanks again”

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Posted 3 months ago

“Great service and detailed advice for our family trip to Niseko. Thanks very much Justine!”

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Posted 3 months ago

“Second time booking with Mountainwatch for me (previously booked with Liquid Snow). Absolutely top notch experience and cant rate the team at mountainwatch highly enough. Anna was sensational. We will definitely book again with Mountainwatch.”

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Posted 3 months ago

“Very helpful, full of useful information and easy to communicate with. Recommend highly”

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Posted 3 months ago

“Justine, thank you so much for making our trip to Japan memorable. Incredible service, very responsive and provided all the details we needed to make it a stress free holiday. Big thumbs up to the MW app.”

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Posted 3 months ago

“This was our first time booking with Mountainwatch Travel. Justine was amazingly helpful throughout the whole process and very accommodating my many questions. Her knowledge was very valuable in ensuring that everything we needed was covered. Hotel location was great and in perfect location and it was very smooth having all lessons, rentals and lift pass sorted before we arrived. Would 100% book through Mountainwatch Travel again!”

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Posted 4 months ago

“Very helpful and quick response to any of our queries.”

Mountainwatch Travel 5 star review on 7th February 2026

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Posted 4 months ago

“Justine was so knowledgeable with all our needs while booking our recent trip to Japan ! Can highly recommend :)”

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Posted 4 months ago

“This is the second trip we have booked with Justine and she was fantastic. Everything was perfectly organized and she was always happy to answer all our questions. Would highly recommend Justine and Mountainwatch Travel to book your next ski/snowboard holiday!”

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Posted 4 months ago

“Mountainwatch provided excellent planning assistance, communication and responsiveness. At the resort the service and support provided were fantastic, and the staff friendly. The accommodation was comfortable and clean, and provided everything we needed. We would definitely use this company again.”

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Posted 4 months ago

“Kirsty did a fantastic job of organising our trip to niseko Japan Every thing was perfect, from airfares, transfers, lift tickets and amazing ski in, ski out accommodation Made the trip easy and rememberable”

Mountainwatch Travel 5 star review on 6th February 2026

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Posted 4 months ago

“Roxy organised an absolutely perfect trip to Whistler. Pick-ups and transfers were spot on, the hotel was fantastic, and the ski rental team went out of their way to accommodate all my wishes. I’ll definitely be booking my next ski trip with Mountainwatch. Thank you.”

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Posted 4 months ago

“They recommended the perfect place for our family to stay then prior to leaving provided all sorts of great information for our trip!”

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Posted 4 months ago

“Our trip to Hakuba and Tokyo was so smooth and easy thanks to the help of Justine. Hotel was great and in a perfect location and it was very smooth having all our extras like lessons and rentals booked and sorted before we arrived. Would 100% book through Mountainwatch Travel again!”

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Posted 4 months ago

Mountainwatch Travel is rated 4.9 based on 469 reviews