Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.92

4.9 Rating 465 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

Questions

Metrics

4.9

Based on 465 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0299056162

Location:

3 Grosvenor Pl, Brookvale NSW 2100, Australia
2100

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Mountainwatch Travel 3 star review on 8th March 2026

Anonymous

Mountainwatch Travel 5 star review on 2nd March 2026

Tam Dougherty

Mountainwatch Travel 5 star review on 19th February 2026

Adrian L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an awesome trip to Japan coordinated by mountain watch travel. Justine Fitzsimmons was super helpful and had everything covered! Thanks”

Helpful Report

Posted 1 month ago

“Justine communicated promptly and clearly and listened, well organised.”

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Posted 1 month ago

“Justine looked after us from start to finish and everything ran accordingly to plan we had a great family holiday and hope to be back next yr highly recommend Thanks again”

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Posted 1 month ago

“Great service and detailed advice for our family trip to Niseko. Thanks very much Justine!”

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Posted 1 month ago

“Second time booking with Mountainwatch for me (previously booked with Liquid Snow). Absolutely top notch experience and cant rate the team at mountainwatch highly enough. Anna was sensational. We will definitely book again with Mountainwatch.”

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Posted 1 month ago

“Very helpful, full of useful information and easy to communicate with. Recommend highly”

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Posted 1 month ago

“Justine, thank you so much for making our trip to Japan memorable. Incredible service, very responsive and provided all the details we needed to make it a stress free holiday. Big thumbs up to the MW app.”

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Posted 1 month ago

“This was our first time booking with Mountainwatch Travel. Justine was amazingly helpful throughout the whole process and very accommodating my many questions. Her knowledge was very valuable in ensuring that everything we needed was covered. Hotel location was great and in perfect location and it was very smooth having all lessons, rentals and lift pass sorted before we arrived. Would 100% book through Mountainwatch Travel again!”

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Posted 1 month ago

“Very helpful and quick response to any of our queries.”

Mountainwatch Travel 5 star review on 7th February 2026

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Posted 1 month ago

“Justine was so knowledgeable with all our needs while booking our recent trip to Japan ! Can highly recommend :)”

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Posted 1 month ago

“This is the second trip we have booked with Justine and she was fantastic. Everything was perfectly organized and she was always happy to answer all our questions. Would highly recommend Justine and Mountainwatch Travel to book your next ski/snowboard holiday!”

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Posted 1 month ago

“Mountainwatch provided excellent planning assistance, communication and responsiveness. At the resort the service and support provided were fantastic, and the staff friendly. The accommodation was comfortable and clean, and provided everything we needed. We would definitely use this company again.”

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Posted 1 month ago

“Kirsty did a fantastic job of organising our trip to niseko Japan Every thing was perfect, from airfares, transfers, lift tickets and amazing ski in, ski out accommodation Made the trip easy and rememberable”

Mountainwatch Travel 5 star review on 6th February 2026

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Posted 1 month ago

“Roxy organised an absolutely perfect trip to Whistler. Pick-ups and transfers were spot on, the hotel was fantastic, and the ski rental team went out of their way to accommodate all my wishes. I’ll definitely be booking my next ski trip with Mountainwatch. Thank you.”

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Posted 1 month ago

“They recommended the perfect place for our family to stay then prior to leaving provided all sorts of great information for our trip!”

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Posted 1 month ago

“Our trip to Hakuba and Tokyo was so smooth and easy thanks to the help of Justine. Hotel was great and in a perfect location and it was very smooth having all our extras like lessons and rentals booked and sorted before we arrived. Would 100% book through Mountainwatch Travel again!”

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Posted 1 month ago

“All arrangements were exactly what we wanted and worked perfectly.”

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Posted 1 month ago

“Great communication. With you reply and able to answer all questions. Great recommendations for accommodation and location”

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Posted 1 month ago

“Adam from Mountainwatch Travel organised a fabulous ski trip to Japan for our family. Everything was taken care of including flights, accommodation in Hong Kong Tokyo and Kyoto as well as our weeks skiing in Shiga Kogen. I highly recommend Moutainwatch Travel.”

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Posted 1 month ago

“Easy process form first enquiry all the way through. Well organised ski trip to Japan with lots of recommendations and information provided. Highly recommend. Anna was fantastic,.detailed and organised the trip of a lifetime!!”

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Posted 1 month ago

Mountainwatch Travel is rated 4.9 based on 465 reviews