Little Fields Farm Reviews

Name: Little Fields Farm
Address: Stapleton LaneBarwell, Barwell
Rating: 4.81

4.8 Rating 14,645 Reviews

96 %

of reviewers recommend Little Fields Farm

4.8

Based on 14,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01455393000

Email:

sales@littlefieldsfarm.com

Location:

Stapleton LaneBarwell
Barwell
LE9 8JT

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Little Fields Farm 5 star review on 30th July 2023

369

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 2 pond nets which were different to the picture on the web site, the netting was white not black and were not as deep as the nets pictured on the website thought about ordering again but wondered if we would get what we ordered”

Helpful Report

Posted 2 years ago

Hi Barbara, Thank you for your message, hope you're well! I'm so sorry about the variation in this product. It appears that the manufacturer has changed the product specification without notifying us. Thank you for bringing this to our attention, your valuable feedback has enabled me to update our website to better reflect the current colour of the net. If you wanted to return these to us please email sales@littlefieldsfarm.com and we can organise this for you. If there was anything else you wanted to order we can always do our best to check items for you prior to despatch if there are any specific attributes that are important/required. Thank you again for your feedback and we apologise for any inconvenience caused.

Posted 2 years ago

“Nice product but I ordered 3 sheets of netting and was sent one giant piece. I now have to go to the trouble of cutting to the right size and they will no doubt fray where they have been cut.”

Helpful Report

Posted 3 years ago

“The pots were fine just what I wanted. But for what I paid for S & H the delivery was very slow.”

Helpful Report

Posted 3 years ago

“Delivery took far too long.”

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Posted 3 years ago

“My first order with this company and first impressions not good. A poultry feeder I ordered had grains of wheat rolling around in it, giving the impression it could be a used item. Additionally an incorrect item was sent despite the correct item on my packing list being checked as picked, so the quality control is not all that it could be. However my email request for the correct item was answered promptly and courteously and the replacement dispatched same day, so customer service seems good. Just a shame to need to use it.”

Helpful Report

Posted 3 years ago

Thank you for your review, hope you're well! I'm so sorry to hear that your feeder had grains of wheat inside this is highly unusual as our warehouse team compile the various parts for these feeders as they come in direct from our supplier. We don't often have these feeders returned but I have asked our pickers and packers to be extra careful when despatching future orders to prevent this from happening again in future. Thanks ever so much for bringing this to our attention, we sincerely apologise for any inconvenience caused by both of the issues that you experienced.

Posted 3 years ago

“The item was exactly what I expected and communication was too however I felt the postage at £4.95 a little on the expensive side for a light parcel which took 10 days”

Helpful Report

Posted 3 years ago

“I was not impressed with the quality of this product”

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Posted 3 years ago

“Item I ordered only cost £8 so had to pay a totally of £13 which included delivery and it still took a week to arrive. I ended up having to buy from else where in between. On the up side, the items are well priced and lots of varied options/choices.”

Helpful Report

Posted 3 years ago

“Good items etc but very slow delivery and in this age of online ordering and amazon etc you need to up your game in terms of shipping. From order to delivery was 8 days. Not at all ideal when I am a working Gardner and need those items now.”

Helpful Report

Posted 3 years ago

“I thought they would fit my 10 litre can but unfortunately they do not. For the right can they would be great but for mine they are not”

Helpful Report

Posted 3 years ago

“Quick efficient delivery..let down by viovet..the product puffer is inadequate”

Helpful Report

Posted 3 years ago

“I ordered two dog-friendly Easter eggs. They arrived on time but one of the boxes was crumpled on a corner before packaged into the main box for postage. It was too late to ask for an exchange but disappointed that it was sent in this condition in the first place, it was seen as acceptable to send damaged goods which of course, it's not. That's put me off ordering anything from here again.”

Helpful Report

Posted 3 years ago

Hi Kirstine, Thank you for your Review, we hope you're well and had a good Easter! I'm sorry to hear that the packaging for one of your items was damaged. It is very unusual for our warehouse team to send out anything that is damaged as we ask them to pack with the utmost care and attention. If you'd like to send us some photos we can look into this for you; a photo of the product and of the packing slip would be ideal and if you can send these to sales@littlefieldsfarm.com I can follow this up with the packer. Generally speaking if products arrive damaged this is down to the courier so we can always look at the possibility of submitting a damage claim if necessary. We do hope that the dogs managed to enjoy their eggs and weren't too disappointed with the packaging. Please let me know if we can be of any further assistance and we apologise for any inconvenience caused. Best wishes, Jamie (Customer Services Manager)

Posted 3 years ago

“I've just done this in the previous message about the same thing!”

Helpful Report

Posted 3 years ago

“Product reported to have been despatched shortly after ordering but nothing delivered after 7 days. Little Fields Farm blames Royal Mail who, reportedly, were given the parcel in a timely way but had not entered it into their system. Not sure who's at fault here. If it's Royal Mail, Little Fields Farm needs to get a different courier or they are going to lose business. Amazon would have had it here within 24 hrs. If I can, I prefer not to deal with Amazon preferring small suppliers but they must be on the ball with respect to delivery.”

Helpful Report

Posted 3 years ago

Hi Ronald, Thank you for your review, hope you're well! I'm so sorry to hear that you have not yet received your order. We only send out Review Request Emails once we have despatched your order (approximately 5 days afterwards to give you a chance to use the product(s) ordered before reviewing them). The current status of your parcel is known as "pre-advice tracking" which is created when your shipping label is printed and does not then get updated until Royal Mail book this in at our local Parcel Sorting Centre in Atherstone. This is most likely where your parcel is at present, on a truck waiting to be booked in - unfortunately this acts as something of a "Get-Out-Of-Jail-Free" for Royal Mail who can claim never to have received the parcel. If this has not arrived within another week please let us know so we can claim for a lost parcel with Royal Mail and either send you a replacement item or issue you with a full refund. We sincerely hope that you will not see this as a reflection on the products and services that we provide as this fault unfortunately lies with Royal Mail. If you are ever concerned about the status of an order please contact us directly so that we can look into this for you as there are various reasons that an order can be delayed. Thank you so much for bringing this to our attention and we sincerely apologise for any inconvenience caused. Please let me know if you require any further assistance with your delivery - sales@littlefieldsfarm.com - 01455 393000 - Jamie (Customer Service Manager).

Posted 3 years ago

“I ordered some gloves. They arrived. They fitted. They were of a type I'd ordered before but had been out of stock for a very long time.”

Helpful Report

Posted 3 years ago

“Couldn't understand why it was delivered in such a large box a jiffy bag would have been cheaper. The problem I have is the clips I need do not have the jiggle on the long leg. But all the clips I see on the net have the joggle. But I borrowed a clip from my neighbour straightened the jiggle out and it worked. But yours are not sprung steel so not impressed.........”

Helpful Report

Posted 3 years ago

“I purchased two packets of Provanto Fingus Fighter to try to get rid of blackspot on roses. However, the packets I received were much smaller than I expected and the price was high. I wouldn't buy them again at such a price.”

Helpful Report

Posted 3 years ago

“I purchased a couple of products to aid with plant growth. They've arrived but I have no idea how good they are as things aren't due to grow for months.....”

Helpful Report

Posted 3 years ago

“Just what we ordered & good value (gardening gloves as stocking fillers) but quite slow in despatching so you need to order in plenty of time.”

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Posted 3 years ago

“Unfortunately, the 3 lamb shoulders were close to defrosted by the time they arrived which is a worry for this type of product. Your meat is good but some glitches on despatch logistics?”

Helpful Report

Posted 3 years ago

Little Fields Farm is rated 4.8 based on 14,645 reviews