The Little Hay Co Reviews

Name: The Little Hay Co
Address: Worton Grounds Farm Office, Deddington, Banbury, Oxfordshire
Rating: 4.84

4.8 Rating 1,043 Reviews

96 %

of reviewers recommend The Little Hay Co

4.8

Based on 1,043 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07512725351

Email:

ch@littlehayco.com

Location:

Worton Grounds Farm Office,
Deddington,
Banbury
Oxfordshire
OX15 0PH

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The Little Hay Co 5 star review on 1st September 2025

The Little Hay Co 5 star review on 14th April 2025

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My buns absolutely love this hay, I've never seen them eat so much, very fast delivery and can't wait to try some of there new products on our next order”

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Posted 3 years ago

“My guinea pigs love the Cotswold Sweet hay. They are eating much more hay as a result.”

The Little Hay Co 5 star review on 3rd March 2023

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Posted 3 years ago

“Lovely fresh hay, bunnies love it, quick delivery.”

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Posted 3 years ago

“Great hay, delivered quickly and the bunnies love it.”

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Posted 3 years ago

“Your order service and delivery was amazing but sadly I am not impressed with the quality of hay”

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Posted 3 years ago

Hi Doreen Thank you for your review. We have responded to your review of the hay and look forward to hearing from you so we can rectify the situation. Kind regards Maisie

Posted 3 years ago

“Unsure how I feel about this hay. The hay we usually buy is 99%+ lovely and green, but I chose this company as needed hay fast. I feel like the hay has an awful lot of brown. Im sorry to say I wouldn’t buy again. My chinchillas seem to be doing their usual and wasting a good bit of it so can’t tell if they like it or not, but I’m afraid I will be going back to my normal company once the huge box is done. It also advertised a next day delivery but this wasn’t an option at check out and took longer than I’d hoped it was going to, which defeated the purpose of buying from here.”

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Posted 3 years ago

Hi Carole Thank you for your review and we are sorry to hear you are not entirely satisfied with your order. We hand pack the hay boxes Monday to Friday and do our best to ensure boxes are full of green, full length hay for our customers to enjoy. I am sorry to hear you have had a lot of dead strands in your order, this definitely isn't the standard we like to keep. If you had contacted us earlier we would have of course arranged for a replacement box of hay to be sent out to you to rectify the situation. If you still wish to look at this possibility please drop us an email on info@littlehayco.com. In regards to the next day delivery service, we offer a next day delivery service for orders placed before 1pm Monday to Friday. We don't have the team packing orders over a weekend. We have checked out the delivery in question and DPD, our courier let us down and didn't send two vans for our monday orders so apologies for that delay! We would love a second chance to convince you that Little Hay Co has a hay type for your Chinchillas so please drop us an email when you get a chance. :) Kind Regards Little Hay Co.

Posted 3 years ago

“Guinea pigs love your meadow and Timothy hay It smells great and looks good to Happy piggies and happy piggie mum 👍”

The Little Hay Co 5 star review on 24th February 2023

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Posted 3 years ago

“So far so good and my piggie has started to eat hay again.”

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Posted 3 years ago

“Very good soft hay excellent quality Guinea pigs love it. Great fast delivery and fantastic service I highly recommend Little Hay co and so fo my Guinea pigs”

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Posted 3 years ago

“Got the mixed hay box for my bun as she is fussy so not sure which she would eat. Did have an issue knowing which hay was which in the box but ended matching it to the pictures on the website. Found she loved the Cotswolds sweet hay so bought a full size box. Very quick delivery. Will buy again.”

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Posted 3 years ago

“Our bunnies absolutely love the Timothy hay we bought for them. I chose the 4kg bale every four weeks and it’s a perfect amount!!”

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Posted 3 years ago

“Excellent customer service and really high quality hay.”

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Posted 3 years ago

“Great tasting hay according to my 3 fussy bunnies! Comes compact, if space an issue. Reasonably priced!”

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Posted 3 years ago

“Brilliant products buns cannot get enough of the cotswold sweet and super soft. We had reliable delivery and it was quick.”

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Posted 3 years ago

“Very fresh, happy with it & so is my rabbit.”

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Posted 3 years ago

“Quick and easy ordering from the website. The produce was delivered quickly.”

The Little Hay Co 5 star review on 17th February 2023

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Posted 3 years ago

“The quality of hay is so good, the Guinea piggies love the hay so much we are constantly filling up their feeder. Brilliant customer service and support, delivered so fast and the boxes are large and sealed well. Very happy and we will be ordering more often.”

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Posted 3 years ago

“My rabbits love the Cotswold Sweet, lovely long (and clearly) tasty stems!”

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Posted 3 years ago

“I’ve found some hay that my very particular bunny will eat!! Smells lovely 🥰”

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Posted 3 years ago

“Tried your large sample box for the first time a couple weeks ago. Barnaby and Delilah absolutely devoured it and polished it off in days, so much so that I had to bring forward the next delivery! Their poops are a wonderful golder colour too, so win win all round!”

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Posted 3 years ago

The Little Hay Co is rated 4.8 based on 1,043 reviews