Livie & Luca Reviews

Name: Livie & Luca
Address: 6400 Hollis Street, Suite 15, Emeryville
Rating: 4.80

4.8 Rating 340 Reviews

96 %

of reviewers recommend Livie & Luca

4.8

Based on 340 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

888-548-5822

Email:

psbserviceteam@livieandluca.com

Location:

6400 Hollis Street, Suite 15
Emeryville
94608

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Livie & Luca 1 star review on 17th September 2019

ADRIJANA FIJAN-SKRBIC

Livie & Luca 5 star review on 3rd November 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes run about a size and a half large than standard sizing and brands. The shoes are not as appealing in person.”

Helpful Report

Posted 1 year ago

“I purchased a pair of BOW Mary Jane’s in black as a Christmas present for my daughter. She has only worn them a total of 10 times upon receiving them and one of the shoes has already completely separated from the sole. At the price point for these shoes, I expected a much longer period of use. I am very disappointed in my purchase. The shoes are absolutely adorable and very comfortable but did not last as long as they should.”

Helpful Report

Posted 5 years ago

Oh no, I'm so sorry the shoes aren't holding up as expected! That's not the quality we expect from our shoes! I would recommend contacting customer service so we can process a warranty claim for you. We want to make this right! You can reach us at 888-548-5822 Mon-Fri 7-3 PST or at info@livieandluca.com. Talk to you soon!

Posted 5 years ago

“I returned and exchanged for a different size 5 weeks ago. They still have not shipped my shoes. I have emailed twice to inquire. No response. I have never had cause for complaint before, but at this point would not recommend.”

Helpful Report

Posted 5 years ago

Livie & Luca is rated 4.8 based on 340 reviews