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Loadbalancer.org Reviews

5.0 Rating 1,781 Reviews
100 %
of reviewers recommend Loadbalancer.org
5.0
Based on 1,781 reviews
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Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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I’ve been using Loadbalancer.org’s load balancer across two different companies for more than ten years, and I continue to be impressed with both the product and the people behind it. From a technical standpoint, the platform is incredibly reliable, flexible, and straightforward to manage. It provides all the functionality we need to build highly available services without unnecessary complexity. Whether we’re deploying new applications or maintaining critical infrastructure, the load balancer has consistently delivered rock-solid performance and stability. What truly sets Loadbalancer.org apart, however, is their support team. Over the years, I’ve worked closely with several members of their team, including Victor, and the experience has been outstanding. Victor and I have collaborated on various issues over the past seven years, and the level of continuity and expertise is remarkable. It honestly feels like their support engineers are an extension of our own team. Their support is responsive, knowledgeable, and genuinely invested in helping customers succeed. Instead of simply responding to tickets, they take the time to understand the environment and work through solutions collaboratively. After more than a decade of using their product in production environments, I can confidently say that Loadbalancer.org delivers both a fantastic solution and an exceptional customer experience. It’s rare to find a vendor that combines a powerful, dependable product with such a personable and capable support team. Highly recommended.
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Posted 1 month ago
Hi Patrick, This has to be one of the best reviews! Thank you so much. Feedback like this ensures we are on the right path and will continue. Thank you once again Serena www.loadbalancer.org
Posted 1 month ago
Always respond quickly and very helpful!!
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Posted 1 month ago
Hi Keith, Thank you for your review, and thanks. Lisa www.loadbalancer.org
Posted 1 month ago
Loadbalancer support is always responsive in a timely fashion and easy to work with.
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Posted 1 month ago
Hi Mark, Great review, thank you!! Serena www.loadbalancer.org
Posted 1 month ago
It is alway a pleasure working with the LB Support Staff as we know it will be immediate and confirmed resolution
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Posted 1 month ago
Hi Rahil, Thank you for your kind words. It is wonderful to hear that you are happy with our service. We will continue to work hard to maintain this high standard for you. Kyle www.loadbalancer.org
Posted 1 month ago
Dario was fast to react to the support ticket raised and produced the instructions required for the fix. As with all support at LoadBalancer we know we can rely on you to help us at short notice. It is well know within the IT team at Ecclesiastical that your support team is by far the best support we experience across any of our contracts and suppliers. If only other could match your level of knowledge and speed of response, the IT world would be a happier and less cynical space. regards Nick.W Benefact Group Ltd
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Posted 1 month ago
Hi Nick, Outstanding review and recognition of Dario! We really appreciate your continued support. Ben www.loadbalancer.org
Posted 1 month ago
Hi Loadbalancer Support, I Would like to thank you for your quick and sharp and kind customer service. More precisely, a big thank you to Edgar for his professionalism and his excellent customer service. we Appreciate it Kind regards, Moussa
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Posted 1 month ago
Hi Moussa, Thank you for your review and shout out to Edgar! I have informed Edgar and his manager who are both pleased! Please reach out when needed :) Serena www.loadbalancer.org
Posted 1 month ago
Thank You for your professional help Laurent
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Posted 1 month ago
Hi Nicolas, Great review, thank you! We appreciate your continued support. Serena www.loadbalancer.org
Posted 1 month ago
Great, very fast and efficient suport.
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Posted 1 month ago
Hi Tim, Thank you for your five star review. Kyle www.loadbalancer.org
Posted 1 month ago
Quick response and prompt follow-up.
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Posted 1 month ago
Hi Jacky, Thank you for your review! We appreciate your feedback. Richard www.loadbalancer.org
Posted 1 month ago
Support was very quick. Response time was in 5 minutes and the issue resolved not long after. Engineer was very friendly, professional, and knowledgable. Happy with the interaction.
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Posted 1 month ago
Hi Marlon, Your review truly makes all of us so happy! Thank you so much. Damian www.loadbalancer.org
Posted 1 month ago
Support was very responsive and continued to dig deeper into the issue until they found a solution.
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Posted 1 month ago
Hi Dave, Support will be pleased with your appreciation! It is always so nice to hear back from our customers. Serena www.loadbalancer.org
Posted 1 month ago
A quick and efficient support.
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Posted 1 month ago
Hi Dylan. Thank you for the five-star review! Damion www.loadbalancer.org
Posted 1 month ago
Glad I found this option. Awesome software, incredible support. Easy for dum dums like me as well. Wish it had a little more/better reporting, but I bet that happens soon.
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Posted 1 month ago
Hi Chris, Thank you for your review and feedback, all requests are sent to our development team :) Ben www.loadbalancer.org
Posted 1 month ago
Their product and support are top tier in the industry
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Posted 1 month ago
Hi Keith, We are grateful for your time and appreciation, thank you! Serena www.loadbalancer.org
Posted 1 month ago
Out of the all the vendors that we partner with loadbalancer.org easily has the best and most responsive support.
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Posted 1 month ago
Hi Jonah, This review is the best thank you for recognizing the team and their dedicated work! Lisa www.loadbalancer.org
Posted 1 month ago
The loadbalancer.org support is one of the best that I experienced as an admin. The responses are always quick and the technical knowledge is great.
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Posted 1 month ago
Hi Yannick, An amazing review, thank you so much! Serena www.loadbalancer.org
Posted 1 month ago
Ariel was FANTASTIC with helping us get our issue sorted out quickly! Thanks Ariel!
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Posted 1 month ago
Hi Ryan, It is great to hear how happy you are with Ariels help! Serena www.loadbalancer.org
Posted 1 month ago
The support team respond quickly via email.
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Posted 1 month ago
Hi Marc, It is really nice to hear the support team done such a good job! Thank you for the review. Serena www.loadbalancer.org
Posted 1 month ago
Customer service is always prompt and professional. Strong recommend!
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Posted 1 month ago
Hi Alex, This is what we like to hear from our customers, thank you so much! Serena www.loadbalancer.org
Posted 1 month ago
The support team was excellent and provided a solution that works for us until we get the chance to upgrade our LB servers to the latest version.
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Posted 1 month ago
Hi Andy, Please reach out again when you are ready to upgrade we will be happy to help! Thank you for your review. Jack www.loadbalancer.org
Posted 1 month ago
Loadbalancer.org is rated 5.0 based on 1,781 reviews