Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.95

5.0 Rating 1,879 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

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5.0

Based on 1,879 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it might be much benifecial , to having one engineer own the ticket , rather that a number of engineers , that might know the all the detailes on the system getting upgraded.”

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Posted 1 month ago

Hi Isam, Thank you for your feedback, I will take this back to the team. You can always request to work with one engineer and will arrange this. Thank you once again! Serena www.loadbalancer.org

Posted 1 month ago

“we just requested the latest software but their action was quick.”

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Posted 1 month ago

Hi Yohei, It is great to hear you are so happy with the service provided! Ben www.loadbalancer.org

Posted 1 month ago

“The support team respond quickly via email.”

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Posted 7 months ago

Hi Marc, It is really nice to hear the support team done such a good job! Thank you for the review. Serena www.loadbalancer.org

Posted 7 months ago

“Good product with some minor flaws but filling a niche others cannot for Nutanix on AMD architecture.”

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Posted 1 year ago

Hi Holger, Thank you for your review! We're glad to hear our product meets your needs on the Nutanix AMD architecture. We appreciate your feedback on the minor flaws and will strive to improve. Serena www.loadbalancer.org

Posted 1 year ago

“support and assistence was excellent and provided a working solution”

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Posted 1 year ago

Hi Bode, Thank you for your positive feedback! Our team is always here to help you achieve the best results. Serena www.loadbalancer.org

Posted 1 year ago

“I can only rate the PoC I was doing at the time. I really did appreciate that as soon as I encountered issues, a ticket was created on my behalf and support did their best to resolve the issue at hand swiftly. A above average support experience during my PoC, thank you. I can only rate the product from my impression during the testing and would give it 4 stars, the core load balancing performance is great, the documentation better than most but it is lacking some functionality you can find elsewhere, you need to look at what is on offer here and decide yourself. I would like to see a few gui changes in the future as I see some room for improvement but it does the job. All in all it fits the bill for us and we will be going the next step with loadbalancer.org.”

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Posted 1 year ago

“The Team was really responsive.. Special Thanks to Edgar for supporting us through the migration process and being very calm and collected. Alriel helped with the config as well as troubleshooting issues even on our end. Lastlly Andrie has been super helpful with best practices as well as troubleshooting complex issues for our environemt”

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Posted 2 years ago

Hi Sayan, Thank you so much for your review, and I agree Edgar & Andrew are fantastic! I will ensure they are aware of your appreciation. Thank you again. Serena www.loadbalancer.org

Posted 1 year ago

“Quick and useful response”

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Posted 2 years ago

Thank you so much for taking the time to rate Loadbalancer.org with four stars! We greatly appreciate your positive feedback and are thrilled to hear that our solution has been quick and useful for you. We're committed to providing top-notch service and support, so if you ever have any further questions or need assistance, please don't hesitate to reach out. Thanks again for your support!

Posted 2 years ago

“Loadbalancer.org support is as good as it gets. Quick responses from friendly, knowledible staff with a focus on resoling the issue. Couldn't ask for more.”

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Posted 2 years ago

Thank you sincerely for taking the time to rate Loadbalancer.org with 4 stars. We greatly appreciate your positive feedback and are delighted to hear that you are satisfied with our services. Loadbalancer.org support is as good as it gets. Quick responses from friendly, knowledgeable staff with a focus on resolving the issue. We couldn't ask for more. Your kind words serve as a motivation for us to continue delivering top-notch support and assistance to all our customers.

Posted 2 years ago

“Issue was fixed”

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Posted 2 years ago

Dear Nicolas,Thank you so much for taking the time to rate Loadbalancer.org with 4 stars. We really appreciate your feedback and are thrilled to hear that you had a positive experience with our product.

Posted 2 years ago

“Unlike its competitors, Loadbalancer.org is still small enough to avoid the nonsense that plagues larger IT vendors. Namely licensing hell, poor support with engineers who won't lab stuff or escalate to devs quickly enough and developers who won't fix bugs - LB has none of that and some genuinely helpful people. The documentation is excellent, and a bonus is root access to the appliances to really troubleshoot stuff for ourselves or implement advanced configurations, which they still support! There's still a little room for polishing on the software itself but it is generally feature-rich and stable.”

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Posted 3 years ago

Thank you so much for your 4 star rating of Loadbalancer.org. We are glad to hear that unlike its competitors, Loadbalancer.org avoids all the trouble and pitfalls that come with larger IT vendors. We are going to continue working hard to strive for the perfect software. Thank you again for your review! Serena www.loadbalancer.org

Posted 3 years ago

“Hello, Loadbalancer support. I suggest you create specific documents and videos for the most used features. For example, SSL offloading configuration. L7 so that customers can look at specific documents rather than the entire admin documents. This is the documentation standard of all the major vendors like F5, Cisco Tec, and others. This will reduce your incoming support call count.”

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Posted 4 years ago

Hi Pradeepmon, Thank you for your valued feedback. Serena www.loadbalancer.org

Posted 4 years ago

“Informed about an issue I wasn't sure was covered in support, was helped quickly and without "nonsense".”

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Posted 4 years ago

Thank you for your review of your great experience with the support engineers :) Lisa www.loadbalancer.org

Posted 4 years ago

“Neil was helpful and answered the issue promptly.”

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Posted 4 years ago

Hi Raz, Your kind feedback will be passed over to Neil, thank you for the review! Lisa www.loadbalancer.org

Posted 4 years ago

“great iplementation to date”

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Posted 4 years ago

Hi Olusegun, Thank you for your review, please contact us when ever you need :) Serena www.loadbalancer.org

Posted 4 years ago

“Very prompt, helpful and thorough review of the problem as always.”

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Posted 5 years ago

Thank you for your review! Jake www.loadbalancer.org

Posted 5 years ago

“In the end the customer opened the appliances and found the password on a label inside the box. This password worked well. That was the solution as you wrote in one of your support emails”

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Posted 5 years ago

Hi Markus, Thank you for confirming your issue was resolved. Serena www.loadbalancer.org

Posted 5 years ago

“Good support, quick reactions on questions”

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Posted 5 years ago

Thank you for your review :) George www.loadbalancer.org

Posted 5 years ago

“Very Easy to UseSolution”

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Posted 5 years ago

Thank you for your review, we always appreciate customers feedback! Serena www.loadbalancer.org

Posted 5 years ago

“really helpful support”

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Posted 6 years ago

Thank you for your review :) Lisa www.loadbalancer.org

Posted 6 years ago

Loadbalancer.org is rated 5.0 based on 1,879 reviews