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Loadbalancer.org Reviews

4.9 Rating 1,442 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

4.9

Based on 1,442 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

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Loadbalancer.org 5 star review on 4th August 2021

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Loadbalancer.org 5 star review on 7th October 2020

Loadbalancer.org 5 star review on 13th August 2018

Loadbalancer.org 5 star review on 20th April 2018

Håkan Lönnestav

Loadbalancer.org 5 star review on 30th January 2018

Loadbalancer.org 5 star review on 5th October 2017

Quiss Technology

2

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When looking for a product like a load balancer, feature set is pretty standard across most vendors. What makes loadbalancer.org outstanding is the level of support they provide and the ends they are willing to go to in order to resolve your issues. They will take point and engage with your application vendor, set up replica labs and are work diligently to get to the bottom of it.”

Posted 7 years ago

Hi Patrick, I do believe the support engineers love coming into work so to hear it from yourself as a customer is such an amazing treat, thank you :) Bri www.loadbalancer.org

Posted 5 years ago

“I always get excellent support from loadbalancer.org. It is top notch service. I have been using them for 4 or 5 years and highly recommend their product.”

Posted 8 years ago

Hi Mike, Great review and we would always be grateful for your recommendation! Lisa www.loadbalancer.org

Posted 5 years ago

“Neil was responsive and very help full finding a solution to our issue with SSL offloading and setting X-Forwarded-Port.”

Posted 5 years ago

Thank you for your review! Serena www.loadbalancer.org

Posted 5 years ago

“Kudos to Neil and all the support guys at loadbalancer.org who worked on a custom healthcheck script for us. Above and beyond the call of duty, great tenacity and one happy customer!”

Posted 5 years ago

Hi John, I will make sure I feedback your praise and thanks to Neil, It is always nice when we here back from our customers so thank you! Serena www.loadbalancer.org

Posted 5 years ago

“Andrew's help was excellent.”

Posted 5 years ago

Thank you for recognising Andrew and his hard work, I will let him know your appreciation! Serena www.loadbalancer.org

Posted 5 years ago

“Fred was very quick to respond and provide specific assistance to our problem. He included in depth, step-by-step instructions that were easy to follow with links and supporting photos and diagrams. Outstanding support for a critical asset in our system. He was very patient with me and the fact that the asset in question was in another building, in a secure space, at a "Black Sight". Thank you Fred. You are awesome. This sure beat emails back and forth.”

Posted 6 years ago

Wow, excellent review thank you for taking the time to explain how Fred helped you! Lisa www.loadbalancer.org

Posted 6 years ago

“Company obviously places a very high emphasis on support. The documentation is quite excellent, and explains all methods and features in a very logical stream. The example configurations are also very valuable. Support's replies are within minutes and not hours. I've also made a couple feature requests, and I received incredibly good feedback on those as well. I think most, if not all of my feature requests are being accommodated within the next release, which to me shows how willing the company and employees are to please their customers. I personally also value their Open Source contributions upstream. Theres not much that they leave cloaked, and you do have root access. Its nice to have an added layer of support on top of the open source projects that comprise their product. They rebrand Supermicros and Dells, so parts are readily available. The only nitpick I would have on the hardware side (R20 and Enterprise Max chassis') is that the heartbeat cable is placed directly next to the USB ports. In order to plug in a standard flash drive, you'll have to disconnect the heartbeat cable. Admittedly, I believe the most frequent use-case for USB is to reimage the device, in which case you're probably not too concerned with breaking HA. We have some low profile USB drives on order so we can readily reimage and backup configs to USB. I would absolutely recommend loadbalancer.org to anyone.”

Posted 6 years ago

Hi Dan, Excellent review! thank you. Its a great way to hear what our customers like or would like in our products, and thank you for future recommendations. Brendon www.loadbalancer.org

Posted 6 years ago

“Great communication and very "available" people. Easy to configure and really powerful software...still to investigate all the functionalities. (And most important a Linux base solution that can run over any virtual environment)”

Posted 6 years ago

HI Matteo, We are pleased you like the product and that the support team are there for you when needed. Thank you for your excellent review!

Posted 6 years ago

“Very quick response to all our questions!”

Posted 7 years ago

Thank you for your time to write a review, we are pleased you got a quick response! Serena www.loadbalancer.org

Posted 7 years ago

“Our main Line of Business application has very specific technical requirements. The loadbalancer.org Virtual Appliance ticked all of our boxes, has been absolutely rock solid and even under stress-testing conditions performs flawlessly. Simple configuration aligned with excellent support gives us peace of mind and an assurance that no matter what changes are made to our LoB application, our LoadBalancer.org Appliance will continue to provide the performance and stability we require.”

Posted 7 years ago

“The support (outside support window) was fabulous towards resolution of Transparent Proxy issue.”

Posted 7 years ago

Hi Mangesh, Thank you for your time, we are happy you got the result required. Serena www.loadbalancer.org

Posted 5 years ago

“Response was within the hour with the problem diagnosed almost straight away. really impressive service.”

Posted 8 years ago

Hi Stephen, We are happy you got the right service in the right amount of time! Serena www.loadbalancer.org

Posted 5 years ago

“As usual, impeccable support service. Prompt responses to queries backed up by very knowledgeable staff. Without doubt the best support service I have encountered. Gives us a huge amount of confidence in deploying loadbalancer.org units to our customers knowing we have such a service available.”

Posted 8 years ago

Hi Steve, This is our aim we are thrilled you feel confident :) Lisa www.loadbalancer.org

Posted 5 years ago

“Would definitely recommend loadbalancer.org products and services. Their loadbalancer physical and virtual appliances are well put together, cost-effective, and would recommend them to anyone looking for an easy-to-configure yet capable load balancer to add to their infrastructure. The level of after-sales support they provide is also top notch. They are always quick to respond, polite, and resolve any queries with a minimum of fuss. These guys are a great example of how to run a support team, and I've had to deal with quite a few over the years!”

Posted 8 years ago

Hi Pete, Thank you for this excellent review, we really appreciate your time to leave us such amazing feedback! Rob www.loadbalancer.org

Posted 5 years ago

“We've had an array of Loadbalancer.org appliances deployed for close to 10 years now and we will not consider another platform. These are simply the best loadbalancers. Occasionally we engage Lb.org support. With the live chat feature you get technical issues resolved immediately. - Joe Lucchesi USA Technologies”

Posted 8 years ago

Hi Joe, Nice review thank you! We appreciate each review it ensures we are heading the right way :) Henry www.loadbalancer.org

Posted 5 years ago

“Your support is top notch, I almost always get immediate answers and support.”

Posted 9 years ago

“Your support it is awesome! I’ve never worked with any other vendors that had support like yours. Thank you!”

Posted 9 years ago

“Having been a customer for many years we find the support offered is second to none.”

Posted 9 years ago

“The Loadbalancer.org virtual appliance works beautifully. It gives is the flexibility we need for types of routing, custom load balancing schemes and handles all the traffic we can throw at it very well. Brilliant product!”

Posted 9 years ago

Loadbalancer.org is rated 4.9 based on 1,442 reviews