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Loadbalancer.org Reviews

4.89 Rating 494 Reviews
99% of reviewers recommend Loadbalancer.org
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443 Reviews
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47 Reviews
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4 Reviews
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Phone:
+1 888.867.9504

Email:
sales@loadbalancer.org

Location:
4250 Lancaster Pike
Suite 120

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5
Joel Gray
Joel Gray
Verified Buyer
"Another great support experience during a very stressful downtime. Thanks!"
Report
Posted 2 months ago
5
Håkan Lönnestav
Håkan Lönnestav
Verified Buyer
"Excellent support as always"
Report
Posted 5 months ago
5
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Eric Miller
Eric Miller
Verified Buyer
"Fantastic product and technical support!"
Report
Posted 8 months ago
Anonymous
Verified Buyer
"Easy access to very knowledgeable support - hope they don't become a victim of their own success."
Helpful Report
Posted 6 hours ago
Thank you for your review.
Serena
www.loadbalancer.org
Posted 2 hours ago
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Vadim.tolstorozhikh
Verified Buyer
"You have the best support"
Helpful Report
Posted 7 hours ago
Hi Vadim,
Excellent review, thank you :)
Gemma
www.loadbalancer.org
Posted 2 hours ago
Jon Gruber
Verified Buyer
"These guys are super helpful and way knowledgeable. I'm so glad I found this site/company. I very good hidden secret."
Helpful Report
Posted 21 hours ago
Hi Jon,
Really good review, we love hearing our customers are as happy as you :)
Thank you!
Serena
www.loadbalancer.org
Posted 17 hours ago
Alex
Verified Buyer
"very fast and exellent support"
Helpful Report
Posted 1 day ago
Hi Alex,
Thank you so much for your review, we appreciate your time.
Serena
www.loadbalancer.org
Posted 1 day ago
Ashton_Alkire
Verified Buyer
"Rob and Bri were very helpful in quickly resolving my issue."
Helpful Report
Posted 1 day ago
Hi Ashton, It is great to hear that you got the help needed, I will pass on your thanks to Rob and Bri!
Serena
www.loadbalancer.org
Posted 1 day ago
Jan Frydenbo-Bruvoll
Verified Buyer
"Our load balancer pair had dropped out of sync and we weren't able to figure out why - the support team volunteered to do a screenshare and held our hands all the way to full and problem free resolution. Why don't all companies do it this way?"
Helpful Report
Posted 2 days ago
Hi Jan,

Thank you for your 5-star review! Great to see you are happy with our support service :)
Brigita
www.Loadbalancer.org
Posted 2 days ago
Markus Røsæg Pedersen
Verified Buyer
"Pretty neat"
Helpful Report
Posted 5 days ago
Rohin Mc Dermott
Verified Buyer
"Responsive and helpful. The team found a workaround for my issue and assure me a fix will be in the next release."
Helpful Report
Posted 6 days ago
Hi Rohin,
Terrific review, thank you for your cooperation with this support case.
Serena
www.loadbalancer.org
Posted 5 days ago
Andresh
Verified Buyer
"Thorsten Wetzig! is a great asset to the Loadbalancer.org organization. He really is a great Engineer and treats his customers with kindness and respect. That is really valuable for any organization. He was extremely supportive from the beginning to the end."
Helpful Report
Posted 1 week ago
Hi Andresh,
Excellent review, thank you I will feed back your comments to Thorsten's manager, thank you again.
Serena
www.loadbalancer.org
Posted 1 week ago
Adam Watson
Verified Buyer
"Very quick and efficient response from the support team"
Helpful Report
Posted 1 week ago
Hi Adam,
Thank you we appreciate your kind review :)
Serena
www.loadbalancer.org
Posted 1 week ago
DEUTA-Werke GmbH
Verified Buyer
"Very shortly response and perfect support. Problem quickly resolved. Thank you for the good support"
Helpful Report
Posted 1 week ago
Hi, Thank you for your review, fast and accurate support is what we aim to achieve :)
Henry
www.loadbalancer.org
Posted 1 week ago
Joel Gray
Verified Buyer
"Great service, this was an issue that took a while to complete while waiting for an upstream vendor fix. The support staff bird dogged the issue until it was resolved. Thanks guys!!!"
Helpful Report
Posted 1 week ago
Hi Joel, Great review and acknowledgment of the perseverance of the engineers!
Serena
www.loadbalancer.org
Posted 1 week ago
Ryan Collins
Verified Buyer
"Quick responses and always exactly what we need!"
Helpful Report
Posted 1 week ago
Hi Ryan, we appreciate your kind words thank you!
Serena
www.loadbalancer.org
Posted 1 week ago
Joe Kalash
Verified Buyer
"Loadbalancer always has fast, knowledgeable support, and understand the importance of their appliances in our infrastructure."
Helpful Report
Posted 1 week ago
Hi Joe, Great review I will feed back your appreciation to the engineers.
Gemma
www.loadbalancer.org
Posted 1 week ago
Steve Lloyd
Verified Buyer
"Loadbalancer.org Support managed to identify the part of the firmward that was failing in a "split brain" scenario and advised on a change to operational procedures that should minise the chance of it happening again. This took time, but the team expended significant test effort to determine this outcome - thanks!"
Helpful Report
Posted 1 week ago
Hi Steve, thank you for your detailed review - we are very pleased you are happy with the outcome.
Lisa
www.loadbalancer.org
Posted 1 week ago
Anonymous
Verified Buyer
"The support from the suppor engineers is excellent."
Helpful Report
Posted 1 week ago
Thank you for your five-star review!
Serena
www.loadbalancer.org
Posted 1 week ago
Anonymous
Verified Buyer
"Great support. Provided an answer to my question immediately"
Helpful Report
Posted 2 weeks ago
The support team are always happy to help, thank you for your positive feedback!
Serena
www.loadbalancer.org
Posted 2 weeks ago
Adnan
Verified Buyer
"very professional service"
Helpful Report
Posted 2 weeks ago
Hi Adnan,
Great review thank you!
Lisa
www.loadbalancer.org
Posted 2 weeks ago
Shawn Townsend
Verified Buyer
"Support desk answered my question in a few minutes after logging the call via mail, much appreciated."
Helpful Report
Posted 2 weeks ago
Hi Shawn,
Thank you for the recognition of the hard work of our support team!
Serena
www.loadbalancer.org
Posted 2 weeks ago
Anonymous
Verified Buyer
"Excellent product and service, the support team are the most responsive and helpful I have experienced in 20+ years of working in IT."
Helpful Report
Posted 2 weeks ago
Thank you so much for such a generous review, we really appreciate your feedback!
Serena
www.loadbalancer.org
Posted 2 weeks ago
Loadbalancer.org is rated 4.89 based on 494 reviews
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