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Loadbalancer.org Reviews

4.9 Rating 1,531 Reviews
100 %
of reviewers recommend Loadbalancer.org
Company Reviews Metrics Info
4.9
Based on 1,531 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Loadbalancer.org Reviews
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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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John Owen
Verified Buyer
“Responded to the email within ten minutes and explained what i needed to do. Issue solved very quickly.”
Helpful Report
Posted 20 hours ago
Narendranath Narendranath
Verified Buyer
“Maxi Tomazin is indeed very helpful engineer, he assisted to resolve the issue with much knowledge & patience. I really appreciate his thoughtful yet professional way of technical support, keep it up Maxi.”
Helpful Report
Posted 3 days ago
Joe Stern
Verified Buyer
“Great product, great support when I needed it too.”
Helpful Report
Posted 2 weeks ago
Rob Nichol
Verified Buyer
“Lenin was very helpful and assisted me in resolve my problem. He setup a meeting where we were able to go through the issue until it was sorted. Lenin then followed up to check that everything was okay and also made some suggestions which might enhance our setup. Very pleased overall with the support service from Loadbalancer.org.”
Helpful Report
Posted 2 weeks ago
Reagan Muronaga
Verified Buyer
“Contacting loadbalancer.org support is very quick to respond to reported issues and everyone in their entire support team is a pleasure to work with.”
Helpful Report
Posted 2 weeks ago
Dennis Herzog
Verified Buyer
“Excellent analysis of the problem and explanation as well as fast response time”
Helpful Report
Posted 2 weeks ago
Marcel Sistermann
Verified Buyer
“The support from loadbalancer.org is one of the best I know in the IT sector: - fast response time - targeted suggestions - friendly contact”
Helpful Report
Posted 3 weeks ago
Josh Hargense
Verified Buyer
“We've recently moved to Loadbalancer.org WAFs and are happy with the performance to date. I am exceptionally happy with the support we have received (Thorsten). His knowledge, promptness and professionalism is a credit to the company.”
Helpful Report
Posted 3 weeks ago
Landon Veitch
Verified Buyer
“Johan did a great job showing and explaining the WAF to us. Thorsten is always a pleasure to have on the call and provide additional insights.”
Helpful Report
Posted 3 weeks ago
Keith Anderson
Verified Buyer
“Support is very timely and helpful, Always!!”
Helpful Report
Posted 3 weeks ago
Muhammad Khan
Verified Buyer
“Support identified the exact problem and then we resolved it.”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Great intuitive systems that haven't failed us. Whenever contacting support, we are reassured that we made a great purchase.”
Helpful Report
Posted 3 weeks ago
Shehrayar Khan
Verified Buyer
“Good Support”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Good clear instruction to resolve the problem”
Helpful Report
Posted 4 weeks ago
Andrei Grigoras
Verified Buyer
“I can only rate the PoC I was doing at the time. I really did appreciate that as soon as I encountered issues, a ticket was created on my behalf and support did their best to resolve the issue at hand swiftly. A above average support experience during my PoC, thank you. I can only rate the product from my impression during the testing and would give it 4 stars, the core load balancing performance is great, the documentation better than most but it is lacking some functionality you can find elsewhere, you need to look at what is on offer here and decide yourself. I would like to see a few gui changes in the future as I see some room for improvement but it does the job. All in all it fits the bill for us and we will be going the next step with loadbalancer.org.”
Helpful Report
Posted 1 month ago
Muhammad Khan
Verified Buyer
“I had a great experience working with the support team at Loadbalancer.org. They were incredibly knowledgeable and went above and beyond to help us find solutions, even exploring new approaches. Thorsten, in particular, was patient and detailed. The configuration they helped us achieve is tailored perfectly to our setup, and their commitment to seeing us through to a working solution has been invaluable. Thank you for the excellent support!”
Helpful Report
Posted 1 month ago
Charles
Verified Reviewer
“Fantastic Customer Support - super quick to get back to me (within the hour) and Michal was both knowledgeable and extremely helpful. We were back up and running within minutes.”
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Posted 1 month ago
Shehrayar Khan
Verified Buyer
“Good Support”
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Posted 1 month ago
Prakhar Jalan
Verified Buyer
“Top notch customer support like always!”
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Posted 1 month ago
Santosh Shetty
Verified Buyer
“Excellent service and support”
Helpful Report
Posted 1 month ago
Loadbalancer.org is rated 4.9 based on 1,531 reviews
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