Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,691 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

Metrics

Info

4.9

Based on 1,691 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“On the rare occasions I have had to contact support I have always been impressed with their diligence, professionalism and knowledge. Using their solution has simplified my task of providing a reliable high availability messaging system. I would recommend them without hesitation.”

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Posted 4 years ago

Hi Nick, Thank you for your review, we genuinely appreciate your time to leave such great feedback! Serena www.loadbalancer.org

Posted 4 years ago

“The hardware just works perfectly - no outages at all with 3 years uptime so far! The support team are fantastic, they respond right away to support emails and always have the answers you need, even for custom setups! (Thanks again Neil !) Would not hesitate to recommend this product and company to anyone in need of hardware loadbalancing at a great price.”

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Posted 4 years ago

Thank you, when reading this review it makes me feel proud to work for such an amazing company! We really do care about our customers and their requirements, so thank you for taking the time to share your experience with Loadbalancer.org! Serena www.loadbalancer.org

Posted 4 years ago

“Great support, great engineers, and top notch product which does not have many limits. If you can design what you want, then this product has something that can be of service”

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Posted 4 years ago

Hi Arv, WOW!! Thank you so much for your amazing review!! Lisa www.loadbalancer.org

Posted 4 years ago

Hi Arv, WOW!! Thank you so much for your amazing review!! Lisa www.loadbalancer.org

Posted 4 years ago

“Fast response times.”

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Posted 4 years ago

Thank you so much for another five star review! Ben www.loadbalancer.org

Posted 4 years ago

“Great product and outstanding support again from loadbalancer.org. Fast, responsive and knowledgeable !”

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Posted 4 years ago

Hi Andy, We really appreciate your time to leave us a great review, thank you! Serena www.loadbalancer.org

Posted 4 years ago

“the support was great could not be more helpful”

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Posted 4 years ago

Hi Daniel, We really appreciate your review, we will continue to provide you and all our customers with the best customer service! Serena www.loadbalancer.org

Posted 4 years ago

“I had never worked with loadbalancer.org support before, but I was very impressed with Thorsten's knowledge and expediency in resolving my problem. Couldn't be happier with the service. Thank you!”

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Posted 4 years ago

Hi Josh, Great review! Thank you for highlighting Thorstens hard work! Roman www.loadbalancer.org

Posted 4 years ago

“Had some help setting up a multiport health check from Damian Pacuszka Support was rapid informative and accurate. couldn't have been better.”

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Posted 4 years ago

Hi Ben, Thank you for your appreciation for Damian's customer service. I will ensure Damian's manager is aware of your great feedback. George www.loadbalancer.org

Posted 4 years ago

“Always respond within minutes and give comprehensive technical answers. Great to know you get straight to an expert, rather than other support hierarchies where you have to fight through various lines of support to get to someone who knows the product so well.”

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Posted 4 years ago

Hi Jay, With Loadbalancer.org when you open a support ticket you are directed straight to an engineer. Thank you for highlighting what a great service you receive :) Serena www.loadbalancer.org

Posted 4 years ago

“The device is easy to install and configure and works as documented. Their support staff provided very quick response with accurate answers to my questions.”

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Posted 8 years ago

“Company obviously places a very high emphasis on support. The documentation is quite excellent, and explains all methods and features in a very logical stream. The example configurations are also very valuable. Support's replies are within minutes and not hours. I've also made a couple feature requests, and I received incredibly good feedback on those as well. I think most, if not all of my feature requests are being accommodated within the next release, which to me shows how willing the company and employees are to please their customers. I personally also value their Open Source contributions upstream. Theres not much that they leave cloaked, and you do have root access. Its nice to have an added layer of support on top of the open source projects that comprise their product. They rebrand Supermicros and Dells, so parts are readily available. The only nitpick I would have on the hardware side (R20 and Enterprise Max chassis') is that the heartbeat cable is placed directly next to the USB ports. In order to plug in a standard flash drive, you'll have to disconnect the heartbeat cable. Admittedly, I believe the most frequent use-case for USB is to reimage the device, in which case you're probably not too concerned with breaking HA. We have some low profile USB drives on order so we can readily reimage and backup configs to USB. I would absolutely recommend loadbalancer.org to anyone.”

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Posted 8 years ago

“Enterprise VA R20 Virtual Load Balancer ADC was easy to setup and use.”

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Posted 8 years ago

“Loadbalancer.org is a great company to work with and they make a great product. Since introducing an HA pair of their virtual appliances into our environment, we have experienced greater uptime and eased the burden of performing maintenance on systems that were either not highly available, or depended on a basic DNS round-robin load balancing system. The support they provide is amazingly prompt, courteous, and they are experts on their product. They listened to a unique need I communicated and produced a custom configuration to accommodate exactly what I was asking for. Of all the vendors I deal with, Loadbalancer.org ranks right at the top of those that are a pleasure to do business with.”

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Posted 8 years ago

“We have been using LoadBalancer.org virtual appliances (VA MAX) since 2013 and not once have they let us down. Support has been excellent when I have had to use it for adding additional functionality or making feature requests which are always implemented quickly and without problem. A highly recommended company that I cannot fault.”

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Posted 8 years ago

“‘We have been using the Load balancer application for just over 4 years now (Feb 2013) – without a single day of downtime. We currently run V16 and we have been happy with their products and services. Configuring and managing load balancers is easy and logical. On the rare occasion we have required information from customer support they have been fast and competent. At the moment we mostly load-balance web services for a Document Management System, but we are currently planning to extend the range of use with a recent upgrade to V20 (which I believe allows a failover setup) We’ll definitely continue using Loadbalancer.org products in the future and highly recommend their products to everyone who’s looking for similar solution.’”

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Posted 8 years ago

“We use 2 hardware, load balancers to connect over 800 IP-based EPOS devices. The product is reliable, easily-configurable and gives comprehensive reporting. On the few occasions we've used support for advice on configuration, the response has been prompt and advice relevant and helpful. I would recommend this product.”

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Posted 8 years ago

“Enterprise VA R20 Virtual Load Balancer ADC was easy to setup and use.”

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Posted 8 years ago

“Its an easy to configure and Very effective load balancer for our SageX3 Load Balancing Needs.”

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Posted 8 years ago

“I have been running clustered HA loadbalancers for over a year and had zero issues. The WUI is simple to use and updating the appliances is straight forward and easy.”

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Posted 8 years ago

“I initially entered my email while looking up some information for the Enterprise R20. Someone reached out to me and had helpful suggestions that I hadn't even thought of. Keep up the good work!”

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Posted 7 years ago

Loadbalancer.org is rated 4.9 based on 1,691 reviews