Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 587 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 587 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've refinanced two loans with loandrone and highly recommend them!”

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Posted 3 years ago

“Before I spoke with Erik I was very skeptical and uncomfortable with other lenders . But Erik made it happen, he is a true professional.”

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Posted 3 years ago

“Kevin is the absolute best. He’s very honest and trustworthy. He will always be my go to guy”

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Posted 3 years ago

“Scott Keller is professional and great to work with. He kept me updated and is also reachable & quick to reply back, I certainly picked the right person & company for this refinance.”

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Posted 3 years ago

“Took 3 months, largely due to errors and omissions on my part. Kevin was always available and able to straighten things out. Would recommend Loandrone to friends.”

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Posted 3 years ago

“Kevin went out of his way to run interference for me with the underwriters and he also found a loan with a terrific interest rate!!”

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Posted 3 years ago

“Kristi is the best ! Very satisfied customer. I do not hesitate a second to refer her to friends and families. Thank you Kristi”

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Posted 3 years ago

“Very good company and very good service”

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Posted 3 years ago

“Kristi is the best. Very happy about all the processes. Extremely satisfied.”

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Posted 4 years ago

“Kristi Mattauch and her assistant Pascale Geday are the most professional, efficient, and attentive people we have ever worked with, not only in the finance space but hands down ever. We can not recommend them highly enough. Our home refinance was arranged and closed in super quick time and the entire process was seamless. They are both extraordinarily well organized, knowledgeable, and so personable and friendly they actually manage to make entering into a financial transaction a joy. I know that sounds crazy but it's true! Kristi was constantly one step ahead at every juncture making sure we understood all of our choices and ensuring we got the best deal and outcome for our circumstances not only for today but for the long term. Thank you Loandrone, you have recruited some amazing talent!”

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Posted 4 years ago

“Kristi is super helpful and she managed to get me the best deals”

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Posted 4 years ago

“They did an incredible job. They helped us find the best interest rate and we were able to close within a short time, shorter than we expected. Infact, God used them to answer our prayers. We are so grateful to God and to them, especially Kristi for her calm spirit and excellent communication skills. God bless you.”

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Posted 4 years ago

“Having done 5 refinance transactions over the past 30 years I can say without qualification that this was the easiest, fastest and least complicated of them all. Our agent Elizabeth Lee was spectacular.”

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Posted 4 years ago

“Great experience with Kevin helping me to refinance my home. His contacted me at the right time and before rates march high to help me decrease my payments. Thanks Kevin!”

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Posted 4 years ago

“Kevin was great to work with he made the process very easy and we closed in 2 weeks! I highly recommend Kevin Sherouse and Loandrone to anyone looking to refinance or purchase a home. Alberto Falcon,”

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Posted 4 years ago

“I was lucky to get Paul. He was a pleasure to work with and patient at explaining everything that I would question. I would not hesitate to recommend him to a friend or colleague.”

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Posted 4 years ago

“Kristi Mattauch from Loandrone was professional, knowledgeable, reassuring and more importantly, she kept me informed of the progress of my loan. I would use her services and Loandrone and will recommend this company to those in need of its services. Ms. Mattauch, thanks for the extra care. I appreciate it.”

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Posted 4 years ago

“It is such a great pleasure to share our wonderful experience working with Loandrone Inc. for our home refinance. Rick Rawlin and his wife Sierra were so organized and completed our refinance from beginning to signing with a notary in a record three weeks. I should point out that this is our sixth home and we have had a number of refinances through the years. My wife called Loandrone Inc. on the phone and left a message. Rick returned her call very quickly and went through our numbers during that conversation. Rick was able to lower our house payment by $386.00 per month. My wife and I are thankful we had the opportunity to work with Rick and Sierra Rawlin, who are true professionals. Harry and Darlene Andris”

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Posted 4 years ago

“It was dumb luck that I answered to letter in the mail referencing doing a ReFi. Kristi happened to be the one that answered the phone. Within a few minutes of conversation, she said she'd been doing this a long time and was sure she could get it done. As a self employed business, those refis are the hardest. We had tried 4 other times with different lenders, over 2 years, who all said the same thing but to no avail. After 4 previous ties, I knew this was going to be a true test of willpower. None-the-less, I took a gamble, decided to invest in the time and work, and we started. It took over a month with one more thing needed each day and a number of times I decided to just quit but Kristi convinced me to hang in there. She responded to messages and information at all hours of the day. Does the woman ever sleep? The amount of documentation required is not for the feint of heart. If you don't have absolutely everything at your fingertips and you're not a Triple A rated person (we are) and don't have the patience of Job and the fortitude of Zuess, forget it. But, Kristi kept saying she was making progress and the underwriters were gonna go on her recommendation and work. Eventually it all came together. We shaved a few points off our previous mortgage and are with a top flight lender. We'll save a ton of money over the length of the loan. If it hadn't been for Kisti, I don't think we 'd have ever gotten there. I've never met her and probably never will, but each day, I look up and give thanks that she happened to pick up the phone when I called. Nice job! We'll certainly hand out her cards.”

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Posted 4 years ago

“Scott Keller is the person that assisted me. You couldn't do any better. He was very responsive, patient, timely, and knowledgeable. I had his cell, he returned calls and worked outside of normal hours all the time. I expect customer service to be friendly and helpful, it is nice when they can take care of everything due to their knowledge and you don't have to get shifted around to a lot of people.”

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Posted 4 years ago

Loandrone, Inc. is rated 4.8 based on 587 reviews