Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 552 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 552 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Loandrone, Inc. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My family has worked with Rick on both a refinance and a new home purchase. He got us great deals and made what could have been a complex and time consuming process simple and efficient.”

Helpful Report

Posted 1 year ago

“agent was always available and helpful.”

Helpful Report

Posted 1 year ago

“Kristi has been amazing along the entire process. Even after closing.”

Helpful Report

Posted 1 year ago

“Very helpful with my situation and finding me a lender for VA Cash out”

Helpful Report

Posted 1 year ago

“This was a very easy loan that we did and I have no complaints. I feel he did an excellent job.”

Helpful Report

Posted 1 year ago

“I REALLY like working with Scott. He returned calls, he checked progress and he delivered exactly what he promised. If the need ever presents itself again, I do plan to call on Loandrone in fact I have already referred my sister to Scott and that has been a favorable connection. Thanks again for everything.”

Helpful Report

Posted 1 year ago

“Kristi was always available for questions and whenever we needed anything. She made the proceeds easy and stress free!”

Helpful Report

Posted 1 year ago

“Erik was the absolute professional. He was thorough, sensitive to my issues and an all around good person. He met some resistance with the underwriters to whom did not seem to understand some of the VA regulations. This extended the closing for a few days but Erik made sure that they finally understood the problem (by escalating the issue to VP execs and dissecting the reg with them) -- and he reassured me he had it covered the entire time. You can imagine this was right before the rates were going back up and I was one of the last loans to benefit from the pre-surge in interest rates. I am definitely recommending Erik to anyone I come across needing help with their loan. And I too would go right back to Erik for my own loan needs. Thank you very much Erik -- you made this transaction easy for me.”

Helpful Report

Posted 1 year ago

“Kevin was absolutely amazing!! He was very responsive to phone calls, text messages and emails. This was our first refi, we really didn't know what to expect. Kevin held our hands through the entire process and made us feel very comfortable. I highly recommend Kevin.”

Helpful Report

Posted 1 year ago

“Personnel was rude and was very pushy to get things moving even when I was either not ready , had questions or unable to provide whatever was needed at the time. Made the refinance of my home unpleasant and stressful.”

Helpful Report

Posted 1 year ago

Hi Christopher Thank you for the feedback. We are very sorry to hear about this. We apologize for the inconvenience caused and have escalated the matter with the concerned person. We will be in touch with you soon.

Posted 1 year ago

“Rick was awesome and patient with us, from explaining the process to helping with technology”

Helpful Report

Posted 1 year ago

“REALLY EASY GUY TO WORK WITH AND APPRECIATED THE EFFICIENCY OF THE LOAN”

Helpful Report

Posted 1 year ago

“John was a very good person to work with, satisfied so far.but still waiting for the credit card pay off seems a little slow.”

Helpful Report

Posted 1 year ago

“Good to go”

Helpful Report

Posted 1 year ago

“Kevin was quite helpful, thorough and detailed in the process. It was quick and easy, really appreciated his time!”

Helpful Report

Posted 1 year ago

“Kevin was very helpful and knowledgeable. Everything went perfect and it was a fast process.”

Helpful Report

Posted 1 year ago

“Kristi Mattauch was able to make a complicated loan happen for me and my family I am very grateful for her professionalism and dedication to my refinance process.”

Helpful Report

Posted 2 years ago

“John was great to work with throughout the entire process. He demonstrated excellent customer service and communication and worked heard for us to get the best deal on our refinance. I will recommend him and would use him again.”

Helpful Report

Posted 2 years ago

Hi William, thank you for your feedback. We are grateful for the opportunity to serve you and are delighted to hear that you were satisfied with our service. Thank you for your recommendations and we look forward to working with you again.

Posted 2 years ago

“Thank you Elizabeth!! From start to finish she was very helpful and attentive the whole time through in helping me refinance my house. They communicated the whole time in letting me where and what’s happening throughout the whole process and got everything done in less than a month. Very appreciative for all the effort Elizabeth and Loandrone did. Thank you again!!”

Helpful Report

Posted 2 years ago

Thank you Kevin for your feedback. Communication is the key and we are glad it was an easy and quick process. We look forward to serving you again.

Posted 2 years ago

“Rick was fantastic. Answered all questions and was exceptionally responsive. Outstanding work”

Helpful Report

Posted 2 years ago

Thank you, Steven, for your feedback. We are happy to hear that you had a great experience working with us.

Posted 2 years ago

Loandrone, Inc. is rated 4.8 based on 552 reviews