LoanUnited Reviews

4.6 Rating 163 Reviews
89 %
of reviewers recommend LoanUnited

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Anonymous
Anonymous  // 01/01/2019
Each step of the refinance process was easy to understand, and William Matiz did an outstanding job answering any email questions we had. This was one of our best decisions of the year refinancing with LoanUnited. I highly recommend them!
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Posted 3 years ago
To be honest, I was skeptical when I first spoke with James Nobles at LoanUnited. I was waiting for the catch that would make this fantastic rate he was offering us not so fantastic. But, in the end, James delivered, and we closed on a refi far below our previous rate. We spoke to other lenders; James did not share their pushy, high-pressure approach. He was relaxed, patient and attentive from beginning to end. Truly, great customer service in an era in which that standard is out of fashion.
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Posted 3 years ago
I cannot give enough accolades to the entire staff of LoanUnited, from the initial application, up to, and including the closing, they kept me continually informed, and answered every question that arose throughout the process, sometimes within minutes. Extremely courteous, and professional, I highly recommend them.
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Posted 3 years ago
Gerald Strickland assisted me through this refi and he made it easy and understandable. He is a pleasure to work with.
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Posted 3 years ago
Matched and beat Quicken in rates and fees
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Posted 3 years ago
Great rate! Very easy refi!
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Posted 3 years ago
The loan process with LoanUnited was everything I had hoped it would be, from initial contact to closing. I was well informed and kept up to date on the status of the loan application. The rates are incredible. So much so, that I have passed along the contact information to several friends and family. Jessee Buckner was very responsive and guided the process at a rapid, yet comfortable, pace. I appreciate the ease of the transaction. Many thanks!
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Posted 3 years ago
No fuss / No frill transaction. Very efficient group of professionals.
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Posted 3 years ago
We had such a great experience with Jessee Buckner at Loan United! He spent an hour on the phone with me during our initial call to explain all the options available. We closed in less than 4 weeks and got our monthly payment down, got our excess escrow money back from our old lender, and the process was seamless and SO easy!! I'd highly recommend!!
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Posted 3 years ago
We were very pleased with service of Troy and his team. They were responsive and quick to address any questions or concerns we had. Great job by your team. Penny Giza
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Posted 3 years ago
Customer service was fantastic! Roderick and everyone else nailed it! Forever grateful!
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Posted 3 years ago
Chance was excellent in explaining the loan process and addressing questions quickly. I would recommend LoanUnited to family and friends and would use their services again in the future.
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Posted 3 years ago
The loan was without any headaches. Darrell Beaudoin was a real hard worker. I didn't have much to do on my end.
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Posted 3 years ago
Bryan Wegner is one of the best loan officers ive ever been associated with,Thanks for everything.
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Posted 3 years ago
Chance did a great job of keeping me informed along the way, everything went just like he said. I would definitely recommend him to my friends in the future. Thanks
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Posted 3 years ago
The loan process was the simplest we have ever done.
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Posted 3 years ago
We recently did a VA Refinance with LoanUnited. During the entire process we worked with Chance. First off Chance compared all the various options and help us pick the Refi package that would work best for us. He gathered our documents quickly, kept us informed with the progress and handled everything up to closing. I would use them again in the future. Great job Chance. Lowered our payment $378 per month. Thanks.
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Posted 3 years ago
Great experience, from estimate through closing, Steve was on the mark. LoanUnited did a great job, told me what to expect and the numbers were very close. Great loan and look forward to many years of low payments. Thank you.
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Posted 3 years ago
I could not be happier! LU delivered as promised, they were clear and upfront with requirements and expectations! When I had questions they were addressed quickly and to my complete satisfaction! I have and will continue to recommend them to everyone.
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Posted 3 years ago
I had a great experience with LoanUnitef and would not hesitate to use them again in the future or recommend them to a close friend. I’m sure all of their agents are good; but I felt that none could have served me better than Mr. James Murrill, who was terrific.
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Posted 3 years ago
LoanUnited is rated 4.6 based on 163 reviews