“Was easy to work with Howard but many times pothers would call to see if I cxan sign the documents and sen them back but they failed to send the documents for me to sign ??
other than that frustration, it went well
although so many tames they said I was ready for cosign only to find another form that needed to bre signed”
“I had a great experience with Howard. He was available for quick answers even when he wasn't working. He jumped through hoops to get the refinance done quickly and professionally.”
“Person who came to get us to sign loan documents forgot to get us to sign one document so I had to drive to Corpus Christi to get my husband to sign it during the week. She did however give us a small gift and $50 gift card.”
“Overall, Good Job closing on Refinance, of a VA Interest Rate Reduction. I didn't give you 5 Stars because the loan process extended longer than expected.”
“I felt the process was smooth in some areas. I had issues with some paper work but Ken was very patient. I felt like some information wasn’t relayed properly and I found myself having to repeat things. At close I had issues with the notary missing paperwork and having to dedicate three different days to that.”
