“I ordered the wrong slippers and want to exchange them. That was my fault. I sent two different emails to you asking if someone would call me because I wanted to make sure to order the correct item. I sent the emails as I was not able to find a phone number to call you. No one has ever called me back”
“I love locals and representing the islands but at $25 a pop after delivery I can’t justify buying Chinese plastic that lasts 6 months anymore.
My money will be going to helly hansen or sperry. Lower your prices.. ‘member the abc store kine? I ‘member ….”
“I AM STILL WAITING FOR THEM TO ARRIVE. AS PER MY TRACKING NUMBER THEY HAVE NOT BEEN PICKED UP YET BY USPS, UPS, FEDX OR HAND DELIVERY. WOULD LIKE TO HAVE THEM BEFORE WINTER.”
“I'm very disappointed in your company. I paid extra to ship back my order to exchange for a smaller size 10" slipper and you sent me the same thing 10.5" and changed the size sticker on it thinking I wouldn't notice. I got 1 correct size slipper 10" and the other someone change the sticker to say 10" but it's actually 10.5"... That's what I just returned! You sent me the same wrong size for the second pair (10.5") but you put a 10" sticker on it. Did you think I wouldn't notice when I hold the slippers up next to each other, that one is a half inch larger? I noticed and this is unethical. I paid over $20 in shipping cost for all of this.”
“Now happy. Placed my order three weeks ago and just received notice that one item is. It available, should not have let me order the item in the first place.
Poor customer service. Will think twice before playing another order.
G wood”
“Purchased 4 pairs, 1 of them were completely wrong in size, contacted your instagram private message, then following week contacted directly to company email, and got nothing, but a review, been a huge fan for years, but Im beginning to question that.”
“These run big and are not comfortable. They are wide and fit at an angle. I don't want to return them since shipping is so expensive. Havaianas are way better.”
“regarding my recent purchase, i returned the slippers (flip flops) for refund because the sole was rigid, almost as hard as concrete. they felt as if they were made of plywood. your competitors like Reef, Teva, Quicksilver are using much softer foam that's really comfy and has "give" to it. i don't know how anybody could wear your product it's dreadful they're hard as rock. paul hodges”
