“I purchased 2 pair slippahs (as I always do 2-3 times a year), put my order in for the Men’s Green Stripe 12 inch, waited many days for my order but it never arrived. Then finally 8 days later I received an email saying they were sold out. So I ordered a different style because no matter what, I gonna buy Locals. But I think this time I should get a code for free shipping on my next order because it ain’t da first time I get pilau service or receive bus up slippahs, dat I no like pay for da shipping to go back, so I no complain, but I tink afta 40yrs a loyal customer, maybe I’m due for some Aloha. Mahalos 🤙🏾”
“I have not yet received my refund and it has been 7 days since you sent an email telling me I would be refunded in no more than 3 days.
Where is my refund?
Here is the email you sent me:
Locals Hawai'i
Jun 6, 2026, 5:34 PM (7 days ago)
to me
Locals Hawai'i
ORDER # 46355
Return shipment received!
Aloha Cathy !
We have received your return items in reference to RMA11264527 for Order # 46355.
Please allow 1-3 business days for your return to process and a refund or exchange to be issued.
You will receive another email once the return process is complete.
Click on the link below to view your return shipment's tracking history using its tracking number 9400136208303520796411
https://track.easypost.com/djE6dHJrXzdhMmZlMTI4Yjg0OTRiMDY5NjUyOGY2YTQ4OGJmOTE2
Need more help? Please contact Locals Hawai'i customer support.
Mahalo,
Locals Hawai'i”
“Good customer service. Responded right away with my question. As far as the slippa, it wasn’t that comfortable for me. My foot isn’t wide but the strap was tight and my food hangs off the side.”
“I love Locals. Been wearing the my whole life everyday. Very disappointed that you raised the price through the roof. They used to be $2.50 and now they’re $18. That is absolutely crazy. I can’t believe that’s even real. What a disgusting joke. And then I have to buy a ten year supply of in order to get free shipping.”
“I love the look. However I found the band to be too tight. I wear an 11 1/2 so I got the 11/12 size and first wear I got a blister on the inside of the top of my foot. I realize plastic strap shoes are prone to this sometimes but I have never had it occur so quickly. Again I like the look of the shoe, just dont think I could spend any large amount of time in them.”
“Bought these for my wife's b,day. We travel to Oahu often and she wanted a comfortable slipper. She was not happy wit,h the purchase. The sizes are awkward and the bulbs on the slipper are slightly uncomfortable. To bad! The slipper is nice looking and colors are fun.”
“Hi,
The FF order and shipping were fine. The FFs are the right length, but are too narrow on the sides. I have a narrow heal and these are too narrow. The end of the strap is under my foot edge.”
“I love the sandals and am a committed wearerof Locals Sandals only BUT .. the sizing is confusing .. .
on the last order apparently I ordered 3 pairs of sandals that might fit a size 7 women but the sandals themselves said 9or something .. I would like to return them for correct sizes .. can you help send me a return label ?
Patricia Lewis palewis@lawfirmpal.com”
“I have worn Locals slippah's since 2000. I bought a pair in Hilo and still have them. Size 11 mens (Hawaiian print) I have been unable to my size because they are "out of stock" You would think something this popular, and size this popular the company would build up stocks. I just received an email ad from Locals, and guess what? Still sold out on all mens size 11 Hawaiian print. My god, why don't you make more inventory? Frustrated Gary”
“I’ve purchased MANY pairs of locals over the years as they are my favorite! The only problem is the last few pairs have been awfully flimsy to the point where they wear to paper thin within a few weeks of wear. I’m ok with that given the price but the latest pair broke within the first 2 days of wearing :(”
“I love Locals usually. They are my favorite summer shoe. However, I just ordered a brand new pair and one of the flip flops broke the first week I had them. This surprised me because I always had good experience. :(”
“It was difficult to find the product I desired. I’ve been a long time customer for the massage type products as have other members of my family. I could no longer find the dark blue in my size or the black clear strap. I hope you continue to make these styles and not push the new styles that slip in water.”
