“I received excellent customer service over the telephone when needing to check stock for a certain item. The lady I spoke to checked stock, took my name and advised she would look out for my order to get it posted out that day for me as it was a birthday gift for my sister. Thank you so much”
“I purchased watch with charm from QVC early December and although I’m pleased with the watch
I’m now horrified that the charm has come off my watch and of course no idea where it is. I do wonder why with something like this that they are not attached securely.
I’ve checked again QVC website and it seems to be a ring/circle that the charm is attached to but I’m left with what I can only describe as a thin bar.
Can you please explain why this charm is so poorly attached and what I should do next to get a replacement and then find someone to attach it securely? I’m most cross about this.
I emailed yesterday 7th March but as yet to get a response from Lola Rose.
“I wanted to leave a review after receiving my beautiful necklace. I bought Yvette Dark Cherry Quartzite and I cannot praise it enough. The stones are just beautiful and I love the way there is gold between the larger stones which are at the front, and the small ones which go up and round the back. The shine on the stones is gorgeous and the shape is beautiful. It is a colour that will go with so many things. I have many Lola Rose pieces but this is by far the most beautiful for me.”