Lost Universe Reviews

4.5 Rating 1,791 Reviews
86 %
of reviewers recommend Lost Universe
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I still haven't received the item I purchased despite numerous reassurances from customer services. It was a gift for my sons birthday. Very disappointed
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Posted 3 years ago
Poor service. Waited more than 2 weeks for delivery
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Posted 3 years ago
Awful. Didn’t despatch my item which I bought for a birthday present. Delievery stated 3-5days. So I had to end up spending double the money. Then I opened a case on PayPal as they ignored my message (still no reply) then only after a few days of opening the PayPal case they decided to despatch the item. So now I’m stuck with an unwanted item. Have no idea how to return as they don’t respond. Going by other reviews I probably wouldn’t even receive the refund anyway.
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Posted 3 years ago
The items I purchased where over priced for what they were I expected them to be abit bigger in size left disappointed with my purchases
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Posted 3 years ago
Paid for express. Didn’t receive it for a week and asked for tracking number and no response
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Posted 3 years ago
Sends the wrong product then tries to not send the product that was advertised and get told will be sent
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Posted 3 years ago
The order didn’t arrive on time, I’d expect the delivery fee to be refunded
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Posted 3 years ago
Item didn't arrive and they take to long to respond to emails worst customer service ever will definitely not be buying from here again
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Posted 3 years ago
Item arrive broken wasn’t wrapped well at all
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Posted 3 years ago
you send me a wrong items, i ordered for supersized but you send a regular pop size...
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Posted 3 years ago
Abysmal to be honest.
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Posted 3 years ago
Ordered 5 items. 1st item arrived 15 days later. After chasing, informed rest of delivery due 1 month after order. Only 1 item then delivered. Refund provided, but disappointed that delivery not completed, required multiple chasing and I now have to order items from another website costing me double postage.
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Posted 3 years ago
Ordered Christmas presents 6/12 eventually arrived 31/12 having been sent to incorrect address
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Posted 3 years ago
Parcel not delivered yet after months and no one is emailing me back.
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Posted 3 years ago
I still haven’t received my order! I look forward to your prompt response. Liz Robinson.
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Posted 3 years ago
Item still hasn’t arrived and I paid extra for express delivery.
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Posted 3 years ago
I’m still waiting for my delivery since the 21st december
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Posted 3 years ago
Wrong ordered delivered asked for right item to be dispatched got fobbed off and refunded. Would of rather had the present
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Posted 3 years ago
Have still not received my item and the tracking number doesn’t seem to work.
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Posted 3 years ago
Still waiting for the item. Was supposed to be here for xmas. Ordered weeks ago. Very disappointed, would of loved to have been informed of any delay such in advance, so I could of made other arrangements. Great way to top off the worst year every. Shouldn't of expected anything else from 2020.
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Posted 3 years ago
Lost Universe is rated 4.5 based on 1,791 reviews