“Came for the walking tour and that’s all it was. I’ve been to other caverns and this is the most uninteresting one ever. If you are expecting to see something interesting don’t waste your money. No stalagmites or stalactites no water falls nothing. It’s a cave that has been dug out and that’s it. And the cost for everything is outrageous.”
“EVERYONE NEEDS TO KNOW ITS AN OVER 4.5 HOUR WAIT BECAUSE ROADS ARE BLOCKED OFF AND THEY HAVE CARS 6 ROWS DEEP IN EVERY PARKING LOT JUST HAVING YOU SIT AND WAIT!!!!!! AND THATS AFTER THE WAIT OFF THE INTERSTATE AND BACKROADS. The security is teenagers talking about spitting on people's vehicles!!! I mean c'mon????”
“This was my third trip to the mega caverns. I have taken my daughter and grandkids and also had a birthday for my daughter over the past few years. A couple weeks ago I took my grandkids back and I don’t know if the place has changed ownership but they no longer except cash. While it is a private company and it is their right to do so they did not make that clear on the wed site(see photos of website).I see this starting to be a trend with places and it’s kind of frightening because this is heading towards the Chinese model and the In the Chinese social credit score model. If you’re a freedom of an American company you should take cash. So what it tells me is they are following the woke agenda and Maga is not welcome at mega. People should see this is the way the government Do you control the actions of its citizens like in communist and totalitarian society’s. Wake up America as for us we won’t be going back there for sure. And I have added this to the list on all of the conservative sites so other mega know not to bother to go . So good luck with that mega caverns because over 100 million Americans are not onboard with limiting freedoms .”
“I hate this place. You guys sued the zoo saying that it's about the drainage system but the zoo was there before you were and now the favorite attraction is being sold for $50,000. And do not even try to convince me to change this.period.”
“We made the trip from South Carolina with reservations (tickets purshased) when we showed up to our appointment we were told that our 6 year old daughter was not allowed. We had signed the waiver in witch we had declared her birth date and all of our contact information was there too, no one contacted us before we got there to let us know that she was not allowed. So all the travel expenses we had was a waste of our time and money and all they had to offer us was a I'm sorry we can refund youyou.ogive you a raincheck”
“We purchased tickets to the light show and sat in line for an hour and hardly moved. We ended up turning around and headed home. Traffic was a nightmare and I feel at this large of an event cops should be directing traffic at least on weekends. If you go plan on being in horrific traffic. Was a waste of money for us. I will never buy another ticket to this event.”
“We were told that being 15 minutes late would be okay but it was really not. We were stuck in traffice, called and the response from the staff was just get here as quick as you can. We were earlier than we thought and when we go there the response was pretty much too bad. Asked for our money back and they said that that was not going to happen either. Get there early or you won't be riding the tram. Left 3 grandchildren very disappointed. Maybe your staff can be trained.”
“Very unorganized, under staffed, and rude employees! Safety was not the top priority, seemed more focus on ensuring you signed your waiver then understanding how to use your harness, those right in front heard the instructor, we were a group of 8 and heard absolutely nothing had to rely on watching what others were doing to figure it out on our own.”
