LoveBookOnline Reviews

Name: LoveBookOnline
Address: 321 E 2nd St, 3rd FL,, 3rd Floor, Rochester, Michigan
Rating: 4.84

4.8 Rating 9,611 Reviews

97 %

of reviewers recommend LoveBookOnline

4.8

Based on 9,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email

LoveBookOnline 5 star review on 18th February 2021

Crystal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The book looks wonderful! Very happy with the product. My only complaint is that there is not spell check when editing a page. Now my husband will always know how much I love watching firewroks with him. Oops!”

Helpful Report

Posted 10 months ago

“I made this book for my mom for her birthday and rainy days to remind her that I love her and also about all the great things she does for me the package took a few days longer than it was supposed to to get delivered to her but when she finally got it it was well worth the wait she cried my Dad cried they loved it it is something that she will value forever it was very special I took my time to create my book and personalize every bit of it and it was everything I wanted it to be thanks love book!”

Helpful Report

Posted 4 years ago

“I purchased this book as a birthday gift for my spouse. The words were carefully chosen to reflect every aspect of who he is as a person. The delivery time was just as promised, and the entire book was mind-blowing. The only issue I had was that the front page could have included some form of a personalized introduction. I can't wait for him to open his present in January! It was worth every penny!”

Helpful Report

Posted 1 year ago

“Love the book and customer service is top notch. However, their FAQ page goes out of the way to say, "All LoveBooks are shipped in discreet packaging to keep it a surprise... it is shipped with LB, LLC on the return address." - However, my recipient has Informed Delivery and the tracking notice clearly showed the sender is "Lovebook, LLC" so there was no surprise gift! I sent this complaint to customer service asking why even bother telling people it's shipped discretely, when clearly it's not! Also, why can't they just use "LB, LLC" as the company name and shipper so that "LB, LCC" shows everywhere, thereby preserving the surprise? When I sent this to customer service, they explained to me all the various ways it would not be a surprise, as if any of these things are within my control... so what's the point of the FAQ other than to set seemingly unrealistic expectations?”

Helpful Report

Posted 9 months ago

“She loved it and it was a wonderful surprise! Only complaint, my suspenders were printed two different colors. Idk how or why but it was adorable.”

Helpful Report

Posted 6 months ago

“I loved the book I made! Lots of customizable options :) Wish they would have had a review option as I did have a typo (my fault) but its a feature I wish was included for the price.”

Helpful Report

Posted 2 years ago

“I love the LoveBook! I was trying to find a way to make it a shorter book to help with pricing. The only reason I'm giving it 4-stars instead of 5 is because it's a fixed price regardless of how small or big the book is. I wanted something short and sweet for my fiancé but he loved it regardless.”

Helpful Report

Posted 5 years ago

“The provided tools worked really well and the book looks amazing! However, there were a few details that prevent me from giving the full 5 stars... First, it would be great to be able to include our own pictures, instead of just the cartoon figures; doesn't seem like that would be hard to add. Second, there is no real preview of what the book will look like. I wasn't sure whether odd pages would be on the left or right, for example, when really it's each page on their own. That was a bit of a surprise. Finally, and that one is really a small detail, it's strange how we cannot pick the color of the clothes. I wanted to re-create our first date and found a dress that looks very similar, as a cartoon version, but couldn't change the color... Detail, but again, very easy to fix I would assume!”

Helpful Report

Posted 5 years ago

“The book is a perfect gift for the loved ones :). Lots of memories and happiness. Might be slightly overpriced but there's no many such things on the market currently.”

Helpful Report

Posted 4 years ago

“a beautiful and original idea for a special occasion! my love was delighted to receive it and he got emotional.”

Helpful Report

Posted 4 years ago

“It was very fun to create and was so well received. Thank you!”

Helpful Report

Posted 1 year ago

“It was easy to create the book and shipping was much quicker than the estimate. It was smaller than I pictured and the binding was kind of funky, but my BF loved it.”

Helpful Report

Posted 1 year ago

“Really good easy to customise, love the new Matt cover, only disappointment is the paper is far less good quality compared to the book I ordered a few years ago”

Helpful Report

Posted 3 years ago

“The book is perfect! Good quality and it printed well. My one and only complaint is the cost. My book is only 25 pages and with shipping it cost $89.13 CDN!! While I am happy with the book, I will not order again.”

Helpful Report

Posted 4 years ago

“Love it … almost perfect … but in some page the writing was so large it didnt fit in a page”

Helpful Report

Posted 1 year ago

“It was a lot of fun creating the book. It took a minute to figure out that you could add pages but once that was discovered, it made the process enjoyable. The only negative was the USPS dropped the ball and delivered 14 days late and missed Christmas. My wife still loved it even though it was late. All in all it was worth it and will be fun to look back on over time.”

Helpful Report

Posted 4 years ago

“Great gift idea. My wife loved it. If I had to say anything, it'd be the price point and the lack variety in choosing certain pages kept you from 5 stars. A great gift otherwise”

Helpful Report

Posted 5 years ago

“The service was great and they were very specific about details (order number, shipping day, etc). The front cover of my book had a little mark on it, but the result is still very very nice!! I recommend!”

Helpful Report

Posted 10 months ago

“The text was a little blurry and discolored”

Helpful Report

Posted 5 years ago

“Really lovely gift but its a little over priced for my liking bit for a wedding present for my husband to be it's worth it. I probably wont be ordering for any other occasion as of price that's all.x”

Helpful Report

Posted 5 years ago

LoveBookOnline is rated 4.8 based on 9,611 reviews