“The book was great, I love the way it turned out, but it just happens my boyfriend also got me the same book. It was nice to see the differences. But his came with a box and bag and mine did not come with anything and I was embarrassed because his I had a much nicer presentation and I felt like a jerk because mine did not.”
“Rather disappointed, not with the final product, but rather the process. Paid an additional 20% of the item’s value for speedy shipping, as it stated it would be delivered the day before Valentine. After ordering, It stated the delivery was estimated for the 11th of Feb, which positively impacted my scepticism of buying a product suggested through a targeted Instagram Ad. Yet the reality is, neither of the presumed/expected dates of delivery were accurate, and therefor resulted in additional costs paid on my behalf which were/are not worth it. The result is its 2 (almost 3) days after Valentine, my gift didn’t arrive (apparently still in (Czechia)... and I regret paying 80+€ on a gift which unfortunately will no longer be appreciated to the same degree, as the date and emotion associated with Valentine’s Day has come and passed. Hopefully the book is good though, the idea is flawless and fingers crossed the execution is on point, so I can still put a smile on my significant other’s face.”
“When personalising some of the pages there seemed to be a glich where I could not change the wording. This was very frustrating as i tried many times to alter them. So book wasn't quite as personal as I wanted. But because it was for valentines day and because the process is so time consuming I had to make do with the result. The quality of the finished book could not be faulted.”
“Although there is a warning to edit your own book before submitting pages,there should be a spell check option. Published books in real life have editors because this is such a common mistake that writers can make. I spent over $100 on my book and had to throw it out because of the spelling mistakes that I missed.”
“The book was very nice and I really enjoyed making it. The poor shipping and aggravation I experienced from your Customer Satisfaction and lack of support makes me regret that I am a subscriber. Even with the future discount as a member, I no longer see myself using your service. Not being able to speak to a live person only added to my angst.”
