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LoveBookOnline Reviews

4.8 Rating 10,237 Reviews
96 %
of reviewers recommend LoveBookOnline
4.8
Based on 10,237 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Read LoveBookOnline Reviews
Anonymous
Anonymous  // 01/01/2019
The books are super cute. My first one came defective and pages were loose. I tried to get an exchange prior to the holiday it was purchased for and they sent it like a week after the holiday happened. Not helpful for the occasion. Before receiving the second book, I told them to just forget the exchange and provide a refund since the holiday passed. No response and just got the book. Too expensive for that quality.
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Posted 1 year ago
The idea is great. I love how you can customize any page, the possibilities are endless. However, I really wish the images were on both sides of each page. Instead each one is one sided, which results in so many extra pages/uses too much paper. Also the price is extremely steep. If it was more reasonable I would definitely do this again.
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Posted 6 years ago
the size of the book is smaller than i thought. some pages got cut off cuz the book size is too small that cannot display the whole picture
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Posted 1 year ago
The book was amazing and she loved it. It was ridiculously priced though.
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Posted 6 years ago
The animations are too limited so it’s hard to make the characters look like the ppl they are supposed to represent. Other than that this is awesome.
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Posted 1 year ago
The book is nice and it was delivered really quickly, but it’s ridiculously expensive. It’s ok for a one off present but I don’t think I would purchase any more. I went for the 20 pages minimum and I spent almost £ 50. It can’t really be a present in itself, you need to give the person something else which means you will end up spending a lot of money.
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Posted 4 years ago
Well, I have ordered here before and I adore this concept. As I made another one I had receive my book but has a glitch on the front cover of the book. Our legs are glitched in a jumping motion as the legs of us two standing together are straight legs as well. But other than that it was cute and my partner loved it. But yea. Bummer it has a glitch on the front cover of the book.
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Posted 11 months ago
The custom design work is really fun. It's a decent value for the price. The book I ordered is coming apart at the binding already after only looking through it twice though. Be careful what you order.
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Posted 2 years ago
Expensive for what it is but a nice keep sake
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Posted 6 years ago
What I liked: the whole idea of a customized book is so unique and perfect; may objects to chose from (although less colorized ones than black/white ones); customer service is perfect, helpful and responsive; quality of the final product meets my expectations What I disliked: while the interface is easy to use, the functionality and customizability is limited. I’d like to have for example more background, more colors of backgrounds; to align pages and content better I’d like to have had a grid or ruler function (like in Microsoft PPT); deleting pages shouldn’t be so easy; more fonts, more colorized objects (green grass, flowers); spellcheck function shouldn’t be hard to integrate (using e.g. grammarly); I think it is legitimate to make this website a program to download to your PC, like other photobook softwares (e.g. CEWE)
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Posted 2 years ago
Never recieved the book. It may not have been from your part but the Aus Post.
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Posted 6 years ago
Fast delivery and great service. Book itself: pages in the book look a bit cheap printed. It's a good gift but the actual quality of said pages is low and seems to be done by a cheap printer on cheap paper.
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Posted 9 months ago
The book was well made and there were lots of areas I could customize it to work best for me, only negative with it is the price being a little steep.
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Posted 5 years ago
I liked the book, but I paid $20 in s&h for a faster delivery that turned out to be pretty much as fast/slow as the cheaper options and when I reached out to customer support I didn't feel very satisfied with the resolution.
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Posted 4 years ago
Need more templates for us. Other than that my wife enjoyed the book I made.
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Posted 5 years ago
I liked how the portal generates templates for you based on questions asked. I also like that you're able to start on blank templates and the features it has like adding objects, changing font, color, etc. I reached out to an associate to ask if you could undo deleting pages of a book and they said no. It would be super helpful to have that as an option since it can take a long time to create one page but it's so easy to accidentally delete a page and not be able to undo that. Super devastating. I also wish this has "auto correct" since you look at the book for hours sometimes working on it, it's easy to miss easy grammatical or spelling errors. Lastly, it should have an easy "center" of images and text boxes to see if things are at center of the page. My book was delivered damaged on the upper corner which is a huge bummer given how long it takes to get here and all the work it took to make it. Also, one of the pages printed with a white blob on it.
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Posted 1 year ago
The book was fun to put together, lots of great options. I paid extra to have it delivered to my wife on our 15th anniversary and it arrived a few days late. When I talked to LoveBook, they basically just shrugged and said they couldn’t help me. Very disappointing ending.
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Posted 4 years ago
Over All the experience was great, the only real issue was the quality of the book itself. Multiple pages fell out from the first time we read through it. Whatever binding process you use, isnt working very well.
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Posted 1 year ago
I like the idea, it was fun making my book, had a couple things wrong, but still Joshua loved it! I'll make another one for sure.
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Posted 1 year ago
Upon receiving it, the pages were already torn. It was very disappointing being this little book was costly. Otherwise, it was a great gift.
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Posted 1 year ago
LoveBookOnline is rated 4.8 based on 10,237 reviews