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LoveBookOnline Reviews

4.8 Rating 10,237 Reviews
96 %
of reviewers recommend LoveBookOnline
4.8
Based on 10,237 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Read LoveBookOnline Reviews
Anonymous
Anonymous  // 01/01/2019
Although it was to be guaranteed to be delivered by Father’s Day, it arrived 4 days after it.
Helpful Report
Posted 5 years ago
Let me start my review by saying that I got the idea from my sister who got a love book for her boyfriend (now husband). She showed me their book and it was super cute. It was about the size of a year book, with glossy pages, and the pictures were very detailed. Overall really impressed she was able to make such a cute book from scratch, so I decided to make one for my husband for our anniversary. While I really loved the avatars, and all the little details I was able to put in the book- I was extremely disappointed in the size. My book was not the same size as my sisters, mine was significantly smaller- about the size of a children’s picture book, and the pages were not glossy like hers, they were matte and printed on very thin paper. While the book itself was really nice, and had all the cute details I added to it, the size and the pages weren’t glossy were a deal breaker and that’s why I’m giving it 3 stars. I went back to try and see if there were different sizes and maybe it was my fault along with the matte pages, but I couldn’t find anything on sizing or pages. My husband loved it when the day came and he received the book, but deep inside I was not happy with how it came out. I was expecting a bigger book with better pages for the steep price I paid for it. I’m sorry, but I was really disappointed. I won’t be ordering in the future.
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Posted 5 years ago
One criticism. I have dyslexia, so these items should be proof read and adjusted for spelling mistakes. This would avoid embarrassment and help customers.
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Posted 5 months ago
The book was pretty phenomenal unfortunately your shipping time did not meet the standards you said they would meet. I paid extra to have it delivered two days before Valentine's Day unfortunately it arrived midday on Valentine's day. They did refund my expedited shipping cost but that's not the point
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Posted 1 year ago
Not worth the money. I paid double what it was worth
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Posted 2 years ago
Very unique and creative gift. Lots of customization available. While it's not hard to learn, it would be nice to have more of a tutorial on how to edit page elements, expressions, gestures, clothing on each page. I didn't notice this at first. Not a fan of some of the clipart, but I mostly like the quirky style. Definitely keep adding more categories.
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Posted 3 years ago
I never got my card but your customer service was responsive and rectified the matter quickly. I will try this service again.
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Posted 4 years ago
I love the ability to make the book how you like it. Updates during the process were appreciated. My only complaint was the book was doubled. My pages were in order and just as I wanted them but after you flip through them, they repeat all over again.
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Posted 4 years ago
LOVED the sweetness of the book altogether. Such a beautiful and personal gift. HOWEVER the choices of personalization are not that great, none of them applied to me. Also the binding was off on my book. My husband loved it and I think overall it's a great gift.
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Posted 1 year ago
Book looks good but matt efect cover is a catastrophe. Delivery was fast but not cheap. I think it's 3/5 stars quality.
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Posted 4 years ago
Everything inside the book was right. It was the cover that was for another person entirely. Too much of a hassle to replace plus gives a good story for our kids.
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Posted 9 months ago
The package I ordered had the e-book too but I still don't know where to go to find my e-book and get it in my phone
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Posted 5 years ago
I paid a lot up front and they didn't fulfill the agreement. Consequence: I gave my husband a gift late :(
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Posted 1 year ago
The book was amazing. However, the shipping was poor. I realize that you can't control that, but your delivery estimate was Feb 12, which gave me 2 extra days. So I thought for sure it would arrive by Valentine's Day. I didn't receive it until the 18th. I would not have ordered it had I known it would be 4 days late.
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Posted 6 years ago
I have to give it a three just based off of how the item came. For paying as much as we do I’m surprised they don’t come better packaged to avoid water damage. Thankfully they were able to replace the book at no cost but not sure it’ll show up on time.
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Posted 5 years ago
Too long to come
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Posted 5 years ago
Love everything except size is a little small, binding a little tight, and that it’s only printed one sided. Not the most ideal format for reading curled up in bed with the little one. But not a deal breaker! Characters and customization is far superior than other “build your own” books that I’ve seen.
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Posted 5 years ago
Book was fine...it was just delivered a day later than I paid for. Therefore I could not have it within the time frame before being out of town for Christmas. Just now got to give it as a gift, surprise ruined.
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Posted 6 years ago
I already sent you a review. The book presents very nicely but I was extremely disappointed the “pet names” for my husband, that I had included in the draft, were omitted and simply replaced by my husband’s name. I was not aware that would happen. That exclusion made the book much less personal.
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Posted 5 years ago
I purchased the hardback version with 20+ pages. The cover photo is slightly off (with the image bleeding over the edge), so the character is semi-missing a hand. Hopefully I can update this rating in 1 month, due to it being a gift and I don't want to puncture the plastic seal. A little disappointed on this first visual, but I love this idea and hoping for the best!!! :)
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Posted 5 years ago
LoveBookOnline is rated 4.8 based on 10,237 reviews