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LoveBookOnline Reviews

4.8 Rating 10,298 Reviews
96 %
of reviewers recommend LoveBookOnline
4.8
Based on 10,298 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read LoveBookOnline Reviews
Anonymous
Anonymous  // 01/01/2019
Love the book and customer service is top notch. However, their FAQ page goes out of the way to say, "All LoveBooks are shipped in discreet packaging to keep it a surprise... it is shipped with LB, LLC on the return address." - However, my recipient has Informed Delivery and the tracking notice clearly showed the sender is "Lovebook, LLC" so there was no surprise gift! I sent this complaint to customer service asking why even bother telling people it's shipped discretely, when clearly it's not! Also, why can't they just use "LB, LLC" as the company name and shipper so that "LB, LCC" shows everywhere, thereby preserving the surprise? When I sent this to customer service, they explained to me all the various ways it would not be a surprise, as if any of these things are within my control... so what's the point of the FAQ other than to set seemingly unrealistic expectations?
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Posted 1 year ago
She loved it and it was a wonderful surprise! Only complaint, my suspenders were printed two different colors. Idk how or why but it was adorable.
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Posted 10 months ago
I loved the book I made! Lots of customizable options :) Wish they would have had a review option as I did have a typo (my fault) but its a feature I wish was included for the price.
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Posted 3 years ago
I love the LoveBook! I was trying to find a way to make it a shorter book to help with pricing. The only reason I'm giving it 4-stars instead of 5 is because it's a fixed price regardless of how small or big the book is. I wanted something short and sweet for my fiancé but he loved it regardless.
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Posted 6 years ago
The provided tools worked really well and the book looks amazing! However, there were a few details that prevent me from giving the full 5 stars... First, it would be great to be able to include our own pictures, instead of just the cartoon figures; doesn't seem like that would be hard to add. Second, there is no real preview of what the book will look like. I wasn't sure whether odd pages would be on the left or right, for example, when really it's each page on their own. That was a bit of a surprise. Finally, and that one is really a small detail, it's strange how we cannot pick the color of the clothes. I wanted to re-create our first date and found a dress that looks very similar, as a cartoon version, but couldn't change the color... Detail, but again, very easy to fix I would assume!
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Posted 6 years ago
The book is a perfect gift for the loved ones :). Lots of memories and happiness. Might be slightly overpriced but there's no many such things on the market currently.
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Posted 4 years ago
a beautiful and original idea for a special occasion! my love was delighted to receive it and he got emotional.
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Posted 4 years ago
It was very fun to create and was so well received. Thank you!
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Posted 2 years ago
It was easy to create the book and shipping was much quicker than the estimate. It was smaller than I pictured and the binding was kind of funky, but my BF loved it.
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Posted 2 years ago
Really good easy to customise, love the new Matt cover, only disappointment is the paper is far less good quality compared to the book I ordered a few years ago
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Posted 3 years ago
The book is perfect! Good quality and it printed well. My one and only complaint is the cost. My book is only 25 pages and with shipping it cost $89.13 CDN!! While I am happy with the book, I will not order again.
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Posted 4 years ago
Love it … almost perfect … but in some page the writing was so large it didnt fit in a page
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Posted 2 years ago
It was a lot of fun creating the book. It took a minute to figure out that you could add pages but once that was discovered, it made the process enjoyable. The only negative was the USPS dropped the ball and delivered 14 days late and missed Christmas. My wife still loved it even though it was late. All in all it was worth it and will be fun to look back on over time.
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Posted 5 years ago
Great gift idea. My wife loved it. If I had to say anything, it'd be the price point and the lack variety in choosing certain pages kept you from 5 stars. A great gift otherwise
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Posted 6 years ago
The service was great and they were very specific about details (order number, shipping day, etc). The front cover of my book had a little mark on it, but the result is still very very nice!! I recommend!
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Posted 1 year ago
The text was a little blurry and discolored
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Posted 5 years ago
Really lovely gift but its a little over priced for my liking bit for a wedding present for my husband to be it's worth it. I probably wont be ordering for any other occasion as of price that's all.x
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Posted 5 years ago
Love the love book. But postage was 1 week later thanw expans so it has missed valentin3s day. My patrner wont receive it now til Easter ehich is the next time i will see him. I paid express shipping costs also to ensure it arrivwd 3 days before but it was late. So sad.
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Posted 1 year ago
Was very cute and exactly as shown, designed and edited! The only tiny error that I noticed going back is that a couple pages were not in the correct order that I had placed them in but i guess its ok as the order didnt matter too much so it still works out okay! Loved and my boyfriend was flabbergasted at how thoughtful and sweet it was! Coolest idea ever, would definitely love to do it again
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Posted 5 months ago
Awesome book! Really made my wife happy.
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Posted 4 years ago
LoveBookOnline is rated 4.8 based on 10,298 reviews