“I am completely thrilled with my book and cannot wait for my mom to open it! In addition to the wonderful product, LoveBook's customer service was so great when my order got lost in the craziness of carrier switches. A new book was made and landed at my door before the estimated delivery date...the original has still not arrived”
“I had an issue with my package being lost right before Christmas. Love book fixed it immediately. Printed me a new book and rushed it to me. It’s perfect! Thank you!”
“For my fiancee's 30th birthday I really wanted to write her a book of our love story and finding LoveBook was amazing. Making the lovemojis was smooth with lots of customisation options, and the various objects and preset designs available allowed me to write and create a truly personal and unique gift that we will cherish forever. That said, there were two issues I had with the LoveBook service: 1. I designed the book to be a poem with contrasting Left and Right pages that rhymed, some even having images that were meant to cross between boths pages in a centrefold, and spent an enormous amount of time making this duality to the book. However, when my fiancee received the gift the left page is always left blank. This in itself is not an issue as I understand that printing both sides of a single sheet with personalised designs is likely difficult, but the website should have made it clear how the book would look when printed as when previewing the book online there was nothing saying that it would only print one personalised page per centrefold. 2. I asked for gifting options for the present (the box and bag for about $15.99) and assumed this would be done by a member of the LoveBook team before shipping to the destination of my fiancee's house. Unfortunately no. As she opened the package (due to Covid we weren't able to be together on the day), the bag and box were folded up in the overall larger delivery box to be assembled on arrival. This really defeated the whole purpose of paying for the extra gift packaging and is really a rip-off. When you order with gift options on amazon they will always apply those gift options to the item within the overall cardboard box to make things more special for the recipient when opening. This assembling of the gift pack should have been handled and done by a member of the LoveBook team before sending the item out for shipping and delivery and was a massive let-down.”
“I had a great time customizing my 2020 year-in-review book for my husband. I loved this project and it was perfect - something that I could do from home. Thank you, LoveBook!”
“I have ordered 2 books so far, one for my sister and one for my girlfriend. I was looking for an original and customized gift and LoveBook seemed to be the perfect one. My customer experience has been outstanding, from designing the books to the delivery (only one week to get it delivered once the order is placed). I particularly appreciated the customization options for each pages, as it really allows you to modify every single detail in the pre-designed pages. I had a great time creating my own pages and writing my own story related to my beloved ones, in order to offer them the ultimate LoveBook :)”
“Exceeded my expectations! The quality is great and looks like it will hold up really well over time. Shipping took a little long but only due to Covid which is out of their control. Customer service responded to my emails promptly and were very helpful! Can’t wait to order another book.”
“Looks exactly like how I pictured. Delivery was fast too! I feel bad for the people who's had a bad experience, but for me everything was just as expected.”
“What a great gift idea for a women who really doesn’t like getting gifts any more. It tells our story together for the first thirty six years, I love it and I know my wife will too. Thank you folks for a great idea.”
“The book is of great quality. I’m happy with my purchase. It’s a gift for Christmas so I’m not sure of his reaction just yet but I’m sure he’ll like it. The illustrations are great. I’m excited to give it to him. Would highly recommend.”
“This gift was original and meant so much to my partner... so happy I decided to make this book ! Very easy process ! Quality is amazing ! Thank you !!!”
