LoveBookOnline Reviews

Name: LoveBookOnline
Address: 321 E 2nd St, 3rd FL,, 3rd Floor, Rochester, Michigan
Rating: 4.81

4.8 Rating 10,298 Reviews

96 %

of reviewers recommend LoveBookOnline

4.8

Based on 10,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

LoveBookOnline 5 star review on 16th February 2026

Johnny Glasser

Anonymous

LoveBookOnline 5 star review on 18th February 2021

Crystal

Anonymous

Anonymous // 01/01/2019

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“Really great people working with this company. They helped me throughout the entire process, and even when mistakes were made, they made sure everything turned out as perfect as possible. I truly appreciate their team and staff.”

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Posted 4 months ago

“I cannot review what I haven't received, yet.”

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Posted 4 months ago

Hi Darlene, So sorry for the delay on your order. USPS is experiencing some pretty extreme delays and it's a bit out of our control, but we're doing our best to stay on top of them and get things expedited. I checked your order and it looks like the tracking shows it will be delivered Tuesday the 16th. Please reach out via our contact form on our website if you have any issues at all and we will get back to you as soon as possible. Have a great holiday! -Nick B

Posted 4 months ago

“I am so excited to give this to my husband for Christmas, he is going to laugh and cry at the same time.”

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Posted 4 months ago

“Order the book, had to keep checking the site for updates on status, there’s no communication about it otherwise. Reached out to the company because it said the label was created but awaiting post office drop off for 7 days. Customer service told me that there has been orders delivered with no update to the tracking number ever. Then they tell me that they will have to re make my order after 14 days from order and 7 days from label creation and told me the package was probably lost, when the tracking number says that the item had a label created but was awaiting customer drop of at USPS. Most likely won’t receive my package before the holidays now. There was nothing else done to assist in anyway. No offer of expedited delivery or anything. Honestly very disappointed wouldn’t recommend this company to anyone and would not order from them again for how expensive this can be, quite a terrible experience.”

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Posted 4 months ago

Hi Tom, I'm so sorry to hear about your experience. USPS has been experiencing extreme delays and many of our customers have been effected seeing only "label created" even though the parcel is already moving through their system. I double checked your order and it is in fact on it's way, expected to be there Thursday the 18th! If there are any other issues with your order please contact us via the contact form on our website and we will get back with you as soon as possible. Have a great holiday! -Nick B

Posted 4 months ago

“This is perfect. So many ways to customize - I can't wait to see his face! Fast shipping too!”

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Posted 4 months ago

“I loved having a template for the pages I wanted, and also being able to personalize anything as well. It was a great experience from beginning to end and the finished book looks amazing!”

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Posted 4 months ago

“Definitely exactly what I was looking for.”

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Posted 4 months ago

“El libro muy bien, pero decía que venía en una caja roja especial y una bolsa de regalo y eso no fue así. Venía envuelto en papel cartón.”

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Posted 4 months ago

Thank you for your order! Unfortunately gift bags and boxes are not available for shipping to your country at this time. For countries where they are available, they are a separate purchase and not included with the cost of the LoveBook.

Posted 2 months ago

“I love how my book turned out. I would definitely order from them again!”

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Posted 4 months ago

“It was exactly what it looked like online. Super cute and good quality. Very customizable. A little pricey but such an unique gift.”

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Posted 4 months ago

“contiuaram a cobrar depois da compra, sem ter comprado nada, sãp horriveis, nunca mais compro nada”

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Posted 4 months ago

Thank you for your review! You signed up for an annually renewing membership and were notified 30 days prior to the renewal, however if you would prefer to cancel please contact our customer service team for assistance.

Posted 4 months ago

“Very cute and it arrived fast”

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Posted 4 months ago

“It is a great idea for a gift It would be great if u could also change the language”

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Posted 4 months ago

“Amazing gift !”

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Posted 4 months ago

“I still haven't received my book yet it is over 12 days late now”

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Posted 4 months ago

Thank you for your order and review! Sorry to hear the book was not received due to a shipping error. Our records show that your replacement package has been delivered, and we ask that you contact our customer service team again if you need further assistance.

Posted 4 months ago

“My boyfriend loved it”

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Posted 4 months ago

“The book was so easy to make and I loved that I could swap out pages for ones that were more relevant to me and and my husband. My husband was so moved by it, it was a lovely surprise for him.”

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Posted 4 months ago

“my wife loved it she sleeps with the book under her pillow every night since she go it”

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Posted 4 months ago

“Ordered a customised book on 04/11/2025. Received a completely wrong book on 14/11/2025. This is completely unacceptable as these books are meant to be private and fully customised so I could read the very private stories of some completely random couple. I then sent them an email and they went ahead to reprint my book and shipped it out. Finally received my own book on 25/11/2025. It came in a much poorer packaging as compared to the first wrong book which resulted in my book being damaged and warped. Really terrible experience and I would strongly recommend people to go for other companies instead. They did offer a 25% refund but I would much rather have a book of good quality. Unfortunately, a new book will not arrive in time for my anniversary.”

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Posted 4 months ago

We’re really sorry for the mix-up and the poor packaging. That should never happen, especially with something as personal as a customized book. Our shipping department is reviewing best practices to prevent such errors from occurring in the future.

Posted 4 months ago

“The book came faster than expected. The hard cover is definitely worth the upgrade. Everything about the book is 1st class. From the color, design, and pages is high quality. I am extremely impressed and completely satisfied with my purchase from LoveBookOnline!!”

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Posted 4 months ago

LoveBookOnline is rated 4.8 based on 10,298 reviews