LoveBookOnline Reviews

Name: LoveBookOnline
Address: 321 E 2nd St, 3rd FL,, 3rd Floor, Rochester, Michigan
Rating: 4.84

4.8 Rating 9,611 Reviews

97 %

of reviewers recommend LoveBookOnline

4.8

Based on 9,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email

LoveBookOnline 5 star review on 18th February 2021

Crystal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was fast, the price was reasonable and the website amazing! It was easy to use and so much fun coustomizing your own book. My experience was great and I hope everyone that shops from here has the same experience! :D”

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Posted 1 week ago

“Love the book :) Can't wait to see my husband's face . Thank you so much”

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Posted 1 week ago

“Really great people working with this company. They helped me throughout the entire process, and even when mistakes were made, they made sure everything turned out as perfect as possible. I truly appreciate their team and staff.”

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Posted 1 week ago

“I cannot review what I haven't received, yet.”

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Posted 1 week ago

Hi Darlene, So sorry for the delay on your order. USPS is experiencing some pretty extreme delays and it's a bit out of our control, but we're doing our best to stay on top of them and get things expedited. I checked your order and it looks like the tracking shows it will be delivered Tuesday the 16th. Please reach out via our contact form on our website if you have any issues at all and we will get back to you as soon as possible. Have a great holiday! -Nick B

Posted 6 days ago

“I am so excited to give this to my husband for Christmas, he is going to laugh and cry at the same time.”

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Posted 1 week ago

“Order the book, had to keep checking the site for updates on status, there’s no communication about it otherwise. Reached out to the company because it said the label was created but awaiting post office drop off for 7 days. Customer service told me that there has been orders delivered with no update to the tracking number ever. Then they tell me that they will have to re make my order after 14 days from order and 7 days from label creation and told me the package was probably lost, when the tracking number says that the item had a label created but was awaiting customer drop of at USPS. Most likely won’t receive my package before the holidays now. There was nothing else done to assist in anyway. No offer of expedited delivery or anything. Honestly very disappointed wouldn’t recommend this company to anyone and would not order from them again for how expensive this can be, quite a terrible experience.”

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Posted 1 week ago

Hi Tom, I'm so sorry to hear about your experience. USPS has been experiencing extreme delays and many of our customers have been effected seeing only "label created" even though the parcel is already moving through their system. I double checked your order and it is in fact on it's way, expected to be there Thursday the 18th! If there are any other issues with your order please contact us via the contact form on our website and we will get back with you as soon as possible. Have a great holiday! -Nick B

Posted 6 days ago

“This is perfect. So many ways to customize - I can't wait to see his face! Fast shipping too!”

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Posted 3 weeks ago

“I loved having a template for the pages I wanted, and also being able to personalize anything as well. It was a great experience from beginning to end and the finished book looks amazing!”

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Posted 3 weeks ago

“Definitely exactly what I was looking for.”

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Posted 3 weeks ago

“El libro muy bien, pero decía que venía en una caja roja especial y una bolsa de regalo y eso no fue así. Venía envuelto en papel cartón.”

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Posted 3 weeks ago

“I love how my book turned out. I would definitely order from them again!”

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Posted 3 weeks ago

“It was exactly what it looked like online. Super cute and good quality. Very customizable. A little pricey but such an unique gift.”

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Posted 3 weeks ago

“contiuaram a cobrar depois da compra, sem ter comprado nada, sãp horriveis, nunca mais compro nada”

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Posted 3 weeks ago

Thank you for your review! You signed up for an annually renewing membership and were notified 30 days prior to the renewal, however if you would prefer to cancel please contact our customer service team for assistance.

Posted 2 weeks ago

“Very cute and it arrived fast”

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Posted 3 weeks ago

“It is a great idea for a gift It would be great if u could also change the language”

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Posted 3 weeks ago

“Amazing gift !”

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Posted 3 weeks ago

“I still haven't received my book yet it is over 12 days late now”

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Posted 3 weeks ago

Thank you for your order and review! Sorry to hear the book was not received due to a shipping error. Our records show that your replacement package has been delivered, and we ask that you contact our customer service team again if you need further assistance.

Posted 2 weeks ago

“My boyfriend loved it”

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Posted 3 weeks ago

“The book was so easy to make and I loved that I could swap out pages for ones that were more relevant to me and and my husband. My husband was so moved by it, it was a lovely surprise for him.”

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Posted 3 weeks ago

“my wife loved it she sleeps with the book under her pillow every night since she go it”

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Posted 3 weeks ago

LoveBookOnline is rated 4.8 based on 9,611 reviews