Love the Sales Reviews

Name: Love the Sales
Address: 128 City Road, London, City of London
Rating: 4.77

4.8 Rating 855 Reviews

95 %

of reviewers recommend Love the Sales

Company Reviews

Metrics

4.8

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the sales were so efficient and kind! The expedited my shipping free of charge to accommodate to my upcoming trip! I’ve never experienced customer service like I have with them! definitely recommend”

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Posted 6 months ago

Dear Sumaya, Thank you for your fantastic review! We're so glad to hear that our team could assist you with your shipping needs and that you experienced our customer service at its best. Your recommendation truly brightens our day! Warm wishes, The Love The Sales Customer Care Team

Posted 6 months ago

“Everything was delivered quickly and efficiently. Website easy to use and products received were super”

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Posted 6 months ago

“Great price,quality goods will be buying again.”

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Posted 6 months ago

Dear Robert, Thank you for your amazing review! We're delighted to hear that you love the price and quality of our goods. Your support means everything to us, and we can't wait to welcome you back for your next purchase! Best wishes, The Love The Sales Customer Care Team

Posted 6 months ago

“Online site easy to use and items delivered on time”

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Posted 6 months ago

“Showed me the best deals for what I was looking for. Will definitely use again.”

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Posted 6 months ago

“I am a regular user of Love the Sales. There’s always a huge range of Designers and styles and always a huge amount of stock. I always recommend this site to friends, family and work colleagues. Items always come on time and are really well packaged”

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Posted 6 months ago

Dear Carl, Thank you so much for your incredible review! We're thrilled to hear that you find a fantastic range of designers and styles on our site, and that you consistently recommend us to your friends and family. It’s wonderful to know that your items arrive on time and well-packaged as well! Looking forward to seeing you again soon! Warm regards, The Love The Sales Customer Care Team

Posted 6 months ago

“Received My items promptly!”

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Posted 6 months ago

“Parcel was lost!! Still waiting for some information! Not been offered a refund!!. Don't use these too buy anything!!! Useless!!!”

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Posted 6 months ago

Dear Luke, Thank you for taking the time to share your feedback. We're very sorry to hear about this and truly understand how frustrating this must be. I can see that you have already been in touch with our Customer Services team and that we are currently looking into this matter with the courier. Please rest assured that we are working hard to get this resolved as quickly as possible. We completely understand how frustrating delays can be, and we truly appreciate your patience and understanding while this is being resolved. If there’s anything further we can do to assist in the meantime, please don’t hesitate to contact us directly at hello@lovethesales.com. Thank you for your patience. Kind regards, The Love The Sales Customer Care Team

Posted 6 months ago

“Excellent customer service, fast safe delivery, I love the Palm Angels items, most favourite!”

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Posted 6 months ago

“From the clothes to the service provided was excellent.”

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Posted 6 months ago

Dear Abdul, Thank you for your incredible review! We're so pleased to hear that you loved both our clothes and the service provided. Your support truly motivates us to keep delivering the best experience possible! Warm regards, The Love The Sales Customer Care Team

Posted 6 months ago

“Quick delivery and a nice note added from the seller”

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Posted 6 months ago

“Great fit and price ,would buy again from this website.”

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Posted 6 months ago

“Good choice, good value and prompt delivery.”

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Posted 6 months ago

“Ordered item had to contact seller because item wasn’t despatched for over a week only then did I get an email to say they never had the item in stock and issued a refund where this should contacted myself straight away if the order could not be fulfilled.”

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Posted 6 months ago

Hi Wayne, Thank you for your feedback. We’re truly sorry for the frustration and disappointment caused by your recent order being cancelled and refunded due to stock unavailability. We completely understand how upsetting this must have been, and we sincerely apologise for the inconvenience. This should have communicated more quickly and we will ensure that this is fed back to the retailer. We would like to apologise for any inconvenience caused by this. If there’s anything else we can do to assist, please don’t hesitate to reach out directly at hello@lovethesales.com. Kind regards, The Love The Sales Customer Care Team

Posted 6 months ago

“Great company to deal with”

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Posted 6 months ago

“Absolutely fabulous FitFlops!!!!!”

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Posted 6 months ago

“Great Service”

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Posted 6 months ago

“Ordered Friday..Arrived the following day.. Fantastic service. Have used before and will again”

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Posted 6 months ago

“Very good prices and good selection of things”

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Posted 6 months ago

“The shirt never arrived! I am waiting to see if the refund had been made.”

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Posted 6 months ago

Hi Robert, Thank you for your feedback. We’re really sorry to hear about this. Having looked into this, it would appear that the retailer was not been able to fulfil your order on this occasion and so a refund has been issued. Usually, this occurs when a product goes out of stock soon after you ordered, or that the quality of the product wasn't right so they could not send it. If this does happen we ask that our retail partners contact our customers directly to inform them of the issue. If this has not happened in this instance then I would like to offer my sincere apologies. We regret any disappointment or inconvenience caused. If there is anything further that we can do to assist then please do not hesitate to get in touch. Kind regards, The Love The Sales Customer Care Team

Posted 5 months ago

Love the Sales is rated 4.8 based on 855 reviews