Lu Bella Reviews

Name: Lu Bella
Rating: 4.82

4.8 Rating 233 Reviews

95 %

of reviewers recommend Lu Bella

4.8

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

07797858301

Email:

dom@lubella.co.uk

Write Your review

Tell us how Lu Bella made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order this as a xmas product it did not come for Xmas I was so disappointed maymcculloch@hotmail.co.uk”

Helpful Report

Posted 4 months ago

“Paid for quick delivery which didn’t happen, slow and lack communication no offer of refund of delivery charge wouldn’t order again”

Helpful Report

Posted 8 months ago

“Bought a bracelet as an eighteenth present. It has arrived and is faulty. I had an email stating somebody would be in contact within 24 hours and that was one week ago. I have since emailed again to which no response. Sorely disappointed in this customer service. And now stuck in a position where I do not have a present as I'm not willing to give a faulty bracelet as a gift. Expecting somebody to respond at some point to refund the bracelet before I take this further.”

Helpful Report

Posted 1 year ago

“Not responding to my emails when I have told them my item has not arrived.”

Helpful Report

Posted 1 year ago

“Quite disappointing. Ordered on the 6th September. Paid extra for 1 to 3 days delivery. Order didn't arrive till two weeks after.”

Helpful Report

Posted 1 year ago

“Really disappointed with the service I received. I paid for next day delivery but it was 3 days late and too late for when the gift was needed. I was ignored when I asked for a refund. I won’t be using the website again and will let other know about the dreadful service I received.”

Helpful Report

Posted 1 year ago

“Very disappointed with quality of bracelet. Doubtful I would shop with Lu Bella again.”

Helpful Report

Posted 2 years ago

Lu Bella is rated 4.8 based on 233 reviews