LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,722 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

499

Anonymous

Anonymous // 01/01/2019

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“customer support team who were so helpful and kindness!! all the whole team is the best.”

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Posted 3 years ago

Daisuke, We really appreciate your support and thank you for leaving such a kind review. We look forward to having you shop with us again soon! Cheers Dale

Posted 3 years ago

“Always stoked on the efficiency of service, shipping across the Tasman is always quicker than expected. 10 points Gryffindor”

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Posted 3 years ago

Hayden, Thank you for taking the time to leave us your feedback, we love to hear from our customers across the ditch. I'll make sure the points get allocated to Gryffindor! Cheers Dale

Posted 3 years ago

“You guys are easy to deal with and bloody awesome.👍👍👍👍👍👍🏁🏁🏁🏁🏁🏁”

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Posted 3 years ago

We think you're awesome, thank you for supporting us here at LUXBMX! Cheers Dale

Posted 3 years ago

“Absolutely love their staff! Very friendly and replies email quite fast! Their staff is very patient with some issues that I faced and managed to resolve the issue without any hassle! Highly recommend LuxBMX for sure!”

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Posted 4 years ago

Hey Muhammad, Thank you for taking the time to leave us a review, we really do appreciate it and we also are super stoked to hear that you enjoy our service. Have a great weekend. Cheers

Posted 3 years ago

“The guys were very helpful recommending a suitable replacement brake kit and enquires on installation etc. I even bought some extra parts due to the great pricing, definitely a returning customer.”

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Posted 4 years ago

Hey Terry, Thank you for taking the time to leave us a review, we are very stoked to hear you are happy with the service that we provide. - Jack

Posted 4 years ago

“Great place to deal with. Will certainly look to shop here in the future.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, we are very pleased to hear! Cheers

Posted 4 years ago

“Got the goods!!”

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Posted 4 years ago

Hey Aidan, Thank you for taking the time to leave us a review!

Posted 4 years ago

“Great service, great advice, fast postage and a pleasure to deal with!!”

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Posted 4 years ago

Hey Dion, Thank you for taking the time to let us know, we are very pleased to hear you are stoked! - Jack

Posted 4 years ago

“The guy that served us went out if his way to help my 9 year old get the right fit for his bmx pants ..he is starting out and obviously so excited about the sport ..sorry can't remember the guys name but he was brilliant with Noah answered all his questions explained in detail what things were around the shop and made his day with a selection of stickers ..awesome service experience..we will certainly be recommending lux to everyone in the club ....cheers guys .”

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Posted 4 years ago

Hi Joseph, Thank you for your kind words and for taking the time to leave us your feedback. I'm glad to hear that both Noah and yourself enjoyed your time in-store with us. We appreciate your recommendation and look forward to having you stop by again soon. Cheers Dale

Posted 4 years ago

“Good service and knowledge for bmx”

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Posted 4 years ago

Hey Simon, Thank you for all of your support!

Posted 4 years ago

“I like to buy from LUXBMX,its easy to deal with them,sometimes i have problem with shipment to my country, but i still want to buy from LUXBMX.🤘🤘🤘”

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Posted 4 years ago

Hey Ameer, We are stoked to hear, thank you for all of your support! - Jack

Posted 4 years ago

“awesome crew who are helpful and have knowledge and recommendations on arts and brands.”

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Posted 4 years ago

Hey Jane, Thank you for taking the time to leave us a review, we really do appreciate the feedback. - Jack

Posted 4 years ago

“Quick Delivery, Great Price and Solid packaging got my parts delivered safe and sound! Exceptionally happy with my experience.”

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Posted 4 years ago

Hey Jake, We are very pleased to hear this feedback, thank you for taking the time to let us know. - Jack

Posted 4 years ago

“Excellent customer service, excellent choice of stock, Luxbmx highly recommended”

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Posted 4 years ago

Hey Sedat, Thank you for all your support, we appreciate it a lot. - Jack

Posted 4 years ago

“Amazing shop, good range, excellent support and knowledge, thank you”

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Posted 4 years ago

Hey Ian, Thank you for taking the time to leave us a review, we appreciate it a lot. Cheers

Posted 4 years ago

“I went into Lux to get a bmx as my son was getting into the scene. Haven’t ridden one since I was a young teen. These guys are unreal. They didn’t push anything they simply just told me all the pros and cons about each bike. I left with a bike well suited to myself and budget. Pleasure to deal With.”

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Posted 4 years ago

Hey Reece, We are thrilled to see this review, we are glad to hear you like the way we function. Cheers

Posted 4 years ago

“Great communication, fast shipping and we packaged”

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Posted 4 years ago

Hey Chris, We are very pleased to hear, thank you for taking the time to leave us a review. Cheers

Posted 4 years ago

“Very knowledgeable and helpful and heaps of top quality parts”

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Posted 4 years ago

Hey Dwayne, Thank you for taking the time to leave us a review, we are very pleased to hear that you are stoked about our store! - Jack

Posted 4 years ago

“Really Awesome to deal with, and to have the parts sent to WA. Arrived quickly . Highly recommended. Awesome job LUX”

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Posted 4 years ago

Hey Ben, We are very pleased to hear you are stoked on our service, thank you for taking the time to leave us a review. Cheer

Posted 4 years ago

“As always these guys are bloody awesome!! Such quick delivery and their customer service is great.”

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Posted 4 years ago

Hey Kay, Thank you for all of your support! - Jack

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,722 reviews