LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,924 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 13th February 2026

"Jason"

LUXBMX 5 star review on 29th January 2026

"Leasa Domaschenz"

LUXBMX 5 star review on 28th January 2026

Ben

579

Anonymous

Anonymous // 01/01/2019

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English

“What a fabulously friendly and communicative business! Clearly a leader in how a business should operate with personalised follow up emails, friendly service, availability to talk to someone and fast handling and postage. Will continue to shop from them in the future! Well done and thank you very much…oh and great products too!”

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Posted 8 months ago

“purchased on the shop i think 3x already and most of the parts of my bmx is from their store. i highly recommend the shop and the team behind it is very friendly and accommodating. i appreciate their effort on connecting to their clients/customers. even their shipment time si very fast. i trust this shop on my bmx needs.”

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Posted 16 hours ago

“Great selection of products”

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Posted 2 days ago

“Tim did a brilliant job sorting out my wrongly shipped stem, even sorting out express shipping and a warranty for free. Would definitely recommend, might have the fastest shipping in all of Aus Bmx”

LUXBMX 5 star review on 6th February 2026

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Posted 1 week ago

“Brilliant service as always. Fast delivery. Tyres look 👌”

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Posted 1 week ago

“As always LUX with what I needed and quickly shipped. Thank you. My only criticism is no LUX dots/stickers in the order? How is LUX meant to have global take over without free stickers plastered to the masses. 😉🤣 Stay rad guys.”

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Posted 1 week ago

“Always easy and knowledgeable guys why go anywhere else. 🤙🏻”

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Posted 1 week ago

“Top service”

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Posted 1 week ago

“Fast delivery and great packagjng. Love it. Thank you very much”

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Posted 1 week ago

“Great service recommended”

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Posted 1 week ago

“Great service as alway. Ordered Tuesday, sent Wednesday and arrived in NZ on Saturday morning.”

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Posted 2 weeks ago

“Awesome company! Excellent customer service, fair pricing and super fast overseas shipping. Will shop again 100%, keep shreding 😎”

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Posted 2 weeks ago

“Lux bmx is my favourite place to shop for parts. Not only are they great quality parts but the shipping is very quick. We live rural but it still gets here quickly.”

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Posted 2 weeks ago

“Awesome place to source any BMX related products, specially for New Zealand where we do not have much in terms of BMX specific shops/websites.”

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Posted 2 weeks ago

“Great service as always, got exactly what I needed. Cheers”

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Posted 2 weeks ago

“I was extreamly happy with the service I received. We did an online order from Victoria for a product that was out of stock needed to be ordered in. The store sent it out via express post once it arrived to speed up the transaction.”

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Posted 2 weeks ago

“Reached out to these guys for some parts on a rebuild I’m doing, very helpful and they know their stuff. Rewired my sons gyro and ran new cables throughout, new levers and brakes. Decent price, quick delivery and quality goods. Shipped to NZ and they arrived in good time”

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Posted 3 weeks ago

“Great work from the Lux team. Many future orders are inbound (don't tell my wife) 😉”

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Posted 3 weeks ago

“Amazing online shop always made a few orders over the years here would love to visit the shop one day in person. Always a pleasure dealing with them. my new seat is dialled”

LUXBMX 5 star review on 20th January 2026

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Posted 3 weeks ago

“Awesome customer service and have all you need for bmx”

LUXBMX 5 star review on 19th January 2026

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Posted 3 weeks ago

“Fantastic correspondence, and parts suggestions”

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Posted 3 weeks ago

LUXBMX is rated 4.9 based on 5,924 reviews