LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,984 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

590

Anonymous

Anonymous // 01/01/2019

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“Always super helpful and quick to deliver or act to any questions love their work”

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Posted 1 month ago

“Wow, these guys are something else, like surely theres no place on earth better to get BMX gear from than LUXBMX! Like everyone at lux is so helpful and down to earth not to mention they really look after you with prices, with freebies and with couriers and tracking like truly I can't recommend them enough.”

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Posted 1 month ago

“LUX is the easiest and best way for parts and bikes have previously used them and just got back into riding and the recommended the WTP Versus and the hit the money, easy shipping, great price and bike is amazing ready to hit the park again. Will only be using Lux for all my bmx parts now, keeep it up! Definitely recommend”

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Posted 1 month ago

“It came early and was packaged very good”

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Posted 1 month ago

“My many experiences at LUX have all been really good, at a minimum. Knowledgeable, earnest and friendly people, backed by a massive inventory of parts, including lots of niche stuff. Highly recommend.”

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Posted 1 month ago

“Outstanding assistance by the boys with my click and collect order.”

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Posted 1 month ago

“Five star shop happy I found this crew bmx slowly coming together”

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Posted 1 month ago

“All items have been good quality, fast shipping and the communications with the shop made me smile. So good to have an Ozzy bmx shop.”

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Posted 1 month ago

“Order and pickup process was flawless.”

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Posted 1 month ago

“You sold me a damaged bike now I'm going to even.”

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Posted 1 month ago

Hey Chris, We are sincerely sorry that the bike was dispatched to you without first checking it over for any issues. This fault occurred purely as we were trying to dispatch your pre-ordered bike the second we received it. The outcome leading to you receiving the bike in Sydney, within 19hrs of us receiving it here in Brisbane. Regardless to say, we do appreciate your disappointment in receiving something you are not 100% stoked with. We offered a you 100% refund on the return of the bike (inclusive of shipping) and even sent you a prepaid return shipping label you wouldn't be out of pocket sending the bike back. We also offered you a credit or refund to the value of $250 dollars as compensation for the slight blemish on the frame paint and small amount of paint damage on the spokes. This offer is still available to you as you have chosen to keep the bike. You are more then welcome to your opinions of LUXBMX and Meybo, and we will never stop striving to offer the best experience and service there is when it comes to BMX. We love this culture and all of it's people and I hope that you can understand we aren't trying to do anything sinister. Thanks again for your support, and review, we appreciate all feedback good and bad and can only use it to make LUXBMX the best bike shop on earth. While we are sincerely sorry you were disappointed in your experience with us, we hope you can still find some stoke in BMX. Tim, Ev and rest of the LUXBMX crew.

Posted 1 month ago

“These guys provide the best customer service - fro helping me pick the best bike for my son, to quick delivery and then after sales care when putting the bike together. These guys will be my go to now for all BMX bike things! Thanks so much!”

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Posted 1 month ago

“Always very prompt with their service”

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Posted 1 month ago

“Wicked shop”

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Posted 1 month ago

“Excellent products and service as always”

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Posted 1 month ago

“Always a pleasure to deal with these guys. Unfortunatley l didn't do my homework and ordered a freewheel that has the incorrect thread. I didn't realise it would be so hard to find a 14t freewheel with a 35mm inner thread. If you have any ideas l'd be happy to hear them. Cheers guys, will be back to buy more gear!!!”

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Posted 1 month ago

“Perfect transaction. Love my new sprocket”

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Posted 2 months ago

“Very easy no issues”

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Posted 2 months ago

“Great advice, easy ordering, quick delivery.”

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Posted 2 months ago

“Item arrived great and fast. Thanks”

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Posted 2 months ago

“Coming from Canada and having lived previously in Aus, I knew what store I'd be supporting from the get go. Hyped to get the products ordered fast as ever and will be purchasing everything moving forward from LUXBMX!”

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Posted 2 months ago

LUXBMX is rated 4.9 based on 5,984 reviews