LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,080 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

LUXBMX 5 star review on 1st October 2026

625

Anonymous

Anonymous // 01/01/2019

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“Thanks, terrific, legends, the one helmet will rule over the ashfelt. Billacz. Cheers hope the gabba changes its alc costs.”

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Posted 3 weeks ago

“Reached out to these guys for some parts on a rebuild I’m doing, very helpful and they know their stuff. Rewired my sons gyro and ran new cables throughout, new levers and brakes. Decent price, quick delivery and quality goods. Shipped to NZ and they arrived in good time”

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Posted 8 months ago

“Easy as always”

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Posted 8 months ago

“The brake kit is bought was the odyossy 2.5 Is absolutely rubbish nothing was a fit, the callipers wouldn't fit the bosses without filling them out, the cable is 1m too long and requires cutting and fine tuning Absolutely disappointing from the team at lux for supplying such a poor product Update the guys have reached out and had a good chat Seems like a helpful business ready to help any customer who mite exspience issue's My issues have been resolved by modifying myself but they would of been more than happy to help if I had of reached out”

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Posted 8 months ago

“The lux crew were excellent over the phone helping me to lock in the size for my 4y/o. Delivery was fast. Bike helmet and accessories all excellent. I had some bike grease available at home, it would be good to inform buyers that's needed for assembly. A slight negative is the front brake. On the wtp seed we ordered there were no instructions (physically in the bike box, or available online on lux or wtp sites). I ended up snapping it off and just running with the rear. I realise fronts are not common for bmx. If front brakes are provided it would be nice to have guidance on how to install. Would definitely use lux against - great service.”

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Posted 10 months ago

“Great product, Great Service!”

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Posted 11 months ago

“These guys are doing a good job and know their stuff, undoubtedly.”

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Posted 1 year ago

“The Lux team were awesome at providing advice and guidance in choosing the best bike for me. They also helped pack the bike ready for travel overseas and delivered it all quickly. Simply brilliant! Thank you.”

LUXBMX 4 star review on 5th September 2025

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Posted 1 year ago

“Order arrived in good time, was exactly what was ordered, notifications for shipping, delivery, etc were all bang on. Very impressed.”

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Posted 1 year ago

“Was really pleased with my order when it came, and the service i had before it came seemed good although the thing i enquired about did not end up in my order. other then that really stoked and will definitely order again from LUX”

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Posted 1 year ago

“Thanks for the parts quick delivery”

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Posted 1 year ago

“Overall a good experience with LUXBMX. There was a delay in delivery due to an issue, but the team communicated well and the product arrived in great condition. Thanks!”

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Posted 1 year ago

“Great communications, product as decribed. Previous support has been excellent. Recommended.”

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Posted 1 year ago

“Always happy with the service thing this time is our only received half of order Was expecting the whole lot, not half But other than that, I’ve had no issues with this these guys”

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Posted 1 year ago

“Wasn’t happy that they arrived chipped but customer service is pretty good resolving the problem”

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Posted 1 year ago

“Always good guys. Helpful, considerate, and good bike mechanics. Pic of brand new wheels they laced for me to my original hubs. Turned out great, cheers”

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Posted 1 year ago

“Right from ordering the bike to collection and building it . LUXBMX were professionals all the way . Highly recommend using these guys . Same service as the first bike satisfaction all the way”

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Posted 1 year ago

“So good to deal with, spent time on the phone with me to decide what was needed for my bike. Only downside is postage can be quite slow but would definately use again”

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Posted 1 year ago

“Website is great with detailed description of items. Freight times since using Shippit have been quite slow recently.”

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Posted 1 year ago

“Awesome but the prices are getting too high”

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Posted 1 year ago

LUXBMX is rated 4.9 based on 6,080 reviews