LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,957 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,957 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“it was really good”

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Posted 2 years ago

“Hi guys. The Spectre carbon rims are awesome. Delivery was very prompt. My only concern is that they arrived in a soft shell delivery pouch / wrapping. I would have thought a high price product like this would have been delivered in something a little more secure”

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Posted 3 years ago

“Service always good. However I say it again, for repeating customers, free merchandise never goes unappreciated.”

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Posted 3 years ago

“Good Service, Quick Delivery even I am in Hong Kong ^^”

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Posted 3 years ago

“Very nice bike although the pedal and crank arm are broken so I need to buy replacements”

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Posted 3 years ago

“Great service and everyone had all the knowledge U would need in a pushy shop and excellent product range anything and everything you could want and need. Only thing I could really complain about is the amount of stock not available on the shelf. At the end of the day few days waiting for some the parts I needed to do my complete build brand New built fbmx with the help advice and expertise of the everyone there I didn’t mint that I had to wait cause I new I was ending up with an absolute beats of a pushy!!👌🏼👌🏼😍❤️💪🏼”

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Posted 3 years ago

“Excellent service and I’m amazed at how much stock you have considering what the cycling industry in general is going through at the moment. Keep up the good work.”

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Posted 3 years ago

Thanks so much for your support, we really appreciate it!

Posted 3 years ago

“Hallo fette,s Dankeschön an Natalya Chris & Mitch wie das gesamte Lux Team"ich bin mit dem Skyway TA Kit äußerst zufrieden,, !Mein Englisch(Sprache) ist nicht schlecht aber natürlich hat es auch etwas Energie und Zeit gekostet die vielen Email,s hin und her zu schicken und pingelig genau /sinngemäß zu entschlüsseln,schließlich sollte ja alles genaustens erläutert sein,und bestimmt war auch Begeisterung im Spiel ! Auf diesem Wege schreibe ich heute mal auf Deutsch! Fette Grüße vom 80erJahre Oldschool-biker Eite! Greeting,s from good old Germany from Kai,E from Minden Westfalen on the Weser,Thank you Lux BMX”

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Posted 3 years ago

Thank you for the kind review! I hope you are having fun on the new bike. STAYLUX

Posted 3 years ago

“Easy to manage”

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Posted 3 years ago

Yewww, thank you Ben! We hope to see you again through LUXBMX 🤘🏽

Posted 3 years ago

“Very helpful and understanding and patient great!! Service by all👍”

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Posted 3 years ago

Thank you so much! We appreciate the kind words and take on board all the feedback we get from customers. If there is any way we can approve our customer service, please let us know 😊 Nat 🤘🏽

Posted 3 years ago

“Lux is The Balls”

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Posted 3 years ago

“Easy to use website & fast delivery.”

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Posted 3 years ago

“Good service and knowledgeable”

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Posted 3 years ago

“Very efficient and reliable! :)”

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Posted 3 years ago

“Helpful staff when I asked question about cranks amd got straight answer no beating around bush or pushed into some thing else”

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Posted 3 years ago

“4/5 excellent service, excellent delivery, excellent product line,excellent brands... but stock levels are unsatisfactory, I want more but there simply is no stock!. is there a pandemic or something what's going on?.”

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Posted 4 years ago

“Good service and quick delivery”

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Posted 4 years ago

“Pretty fast delivery! took about a week from dispatch date to Melbourne. Great quality products and decent prices. Would definitely recommend to a friend!”

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Posted 4 years ago

“My son is very happy with his product thank you. I’m sure we made it signature required but the parcel was left at the front door without a signature?”

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Posted 4 years ago

Hey Charlie, Thank you for taking the time to leave us a review, we are sorry to hear the items were left without a signature. I will contact our shipping provider and ensure this doesn't happen in the future. Massive thank you for your patience. -Jack

Posted 4 years ago

“Great service to help me get on a bike that would fit. Would definitely shop there again.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, we appreciate all the support!

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,957 reviews