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LUXBMX Reviews

4.9 Rating 6,080 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,080 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“My son is very happy with his product thank you. I’m sure we made it signature required but the parcel was left at the front door without a signature?”
Helpful Report
Posted 4 years ago
Hey Charlie,  Thank you for taking the time to leave us a review, we are sorry to hear the items were left without a signature. I will contact our shipping provider and ensure this doesn't happen in the future. Massive thank you for your patience. -Jack
Posted 4 years ago
“Great service to help me get on a bike that would fit. Would definitely shop there again.”
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Posted 4 years ago
Thank you for taking the time to leave us a review, we appreciate all the support!
Posted 4 years ago
“Very comfortable - however wasn't noted that they were a men's size”
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Posted 4 years ago
Hey There, Thank you for taking the time to leave us a review, we will be sure to get this updated on our product listing. Have a great New Years. - Jack
Posted 4 years ago
“We paid the extra money for the BMX to come for our son’s bday mostly built. We ended up spending at least an hr or more working out the extra brakes, lights, pedals, wheel etc. i wouldn’t call it ‘mostly done’. Pretty dissapoint sw ed for the money we paid, would have brought local for it to be built if I knew this is how it would arrive.”
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Posted 4 years ago
“helpful crew. great product range.”
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Posted 4 years ago
“Our son loves his new SE Bronco bike. There was an issue with one of the components and the staff went out of their way to get me a replacement quickly so the bike could be ready for his birthday. Great service.”
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Posted 4 years ago
“Great service and prompt delivery.”
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Posted 4 years ago
“My order came from Lexx and the elbow pads way too big so I sent them back and I got some new ones it was very easily dealt with and for that I’m happy cheers guys”
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Posted 5 years ago
“Parts supplier supplying parts thats needed, all in all a smooth transition from ordering to parts arriving. Thanks again”
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Posted 5 years ago
Hey Craig, Thank you for taking the time to leave us a review, we appreciate the feedback. Regards
Posted 5 years ago
“I recently done an order of a few small parts to tidy up the bmx as I haven't thrown a leg over it in 2 years or so I bought the fit faf 20x 2.25 tyre for the front whitch I had religiously ridden for the past 8-10 years when I was riding oftern It was advertised as 'kevlar' but appon arrival it turned out to be a steel bead tyre I was mildly bummed about it as I use to pay the same price for a foldable kevlar tyre back in the hey day although I wasn't too concerned. Appart from that ,I've only got good things to say”
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Posted 5 years ago
We're pumped to hear you are back on your steed. We sincerely do appreciate your feedback and will endeavour to do our best to keep you stoked on BMX. While the Fit FAF tyres do still have Kevlar puncture-resistant construction, increasing costs in materials and production have meant that like many other tyre companies, they no longer have a folding option of the tyre and only offer a steel bead version. Please reach out if you have any concerns or see any way we could better our service to you. Ev and the team.
Posted 5 years ago
“Simple to use website, sometimes it doesn’t let me add things to my cart but other than that have absolutely no complaints! Quick and fast with the best prices Haven’t waited more than 3 days for any of my online orders Best bmx shop by far l.”
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Posted 5 years ago
Hey Willian, Thanks for the feedback! We are working on our site all the time to make it the best user experience possible. Cheers! Dave Dillewaard.
Posted 5 years ago
“Best bmx store around”
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Posted 5 years ago
Thanks for the review Jacob! Let us know what we need to do to get that extra star from you and we will do our best! Cheers! Dave.
Posted 5 years ago
“Great prices, great customer service and all around great place to buy from, maybe add free stickers with purchases though”
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Posted 5 years ago
Hey Anon, Thanks for the feedback! Can hook up some stickers next time for sure, just make sure to leave a note on the order and we will throw some in! Cheers. Dave.
Posted 5 years ago
“Great service and communications.”
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Posted 5 years ago
Hey Anon! Thanks for the feedback! We would love to know what we can do to get that extra star from you! Cheers, Dave.
Posted 5 years ago
“Here is a great review of this bike https://youtu.be/eWM7XSnXHac”
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Posted 5 years ago
Hey There, The review tuned out sick! Thank you for taking the time to show us.
Posted 5 years ago
“Very helpful staff and a very straight forward site”
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Posted 5 years ago
Hey Ari, We appreciate your feedback, thank you for taking the time to let us know. - Jack
Posted 5 years ago
“It was really good just shipping was confusing”
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Posted 5 years ago
Hi Lachlan, Thank you for leaving us your feedback, we would love to hear back from you regarding what was confusing about the shipping. We hope to hear from you soon. Cheers Dale
Posted 5 years ago
“These Boys at Lux BMX really look after You there always happy to answer any questions & explain about there products they ship shit really fast & nothing is to much of a problem regarding returns or exchanges I’ve been riding BMX’z since the 70’s & this is the only place I shop Thanx for the help Brothers “STAY LUXXX.”… 😎😎😎”
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Posted 5 years ago
“Good customer service, any questions answered promptly. Good shipping timing”
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Posted 5 years ago
Jamie, Thank you for taking the time to leave us your feedback. We're glad to hear you enjoy an experience you receive whilst shopping with us. We appreciate your continued support!
Posted 5 years ago
“Thanx For my tyes”
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Posted 5 years ago
David, No worries at all, we hope you enjoy them!
Posted 5 years ago
LUXBMX is rated 4.9 based on 6,080 reviews