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LUXBMX Reviews

4.9 Rating 4,981 Reviews

98 %

of reviewers recommend LUXBMX

Company Reviews

Product Reviews

4.9

Based on 4,981 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 28th April 2024

LUXBMX 5 star review on 28th April 2024

LUXBMX 5 star review on 28th April 2024

LUXBMX 5 star review on 28th April 2024

LUXBMX 5 star review on 23rd April 2024

Jose Marco Marasigan

LUXBMX 5 star review on 23rd April 2024

Jose Marco Marasigan

LUXBMX 5 star review on 5th April 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hallo fette,s Dankeschön an Natalya Chris & Mitch wie das gesamte Lux Team"ich bin mit dem Skyway TA Kit äußerst zufrieden,, !Mein Englisch(Sprache) ist nicht schlecht aber natürlich hat es auch etwas Energie und Zeit gekostet die vielen Email,s hin und her zu schicken und pingelig genau /sinngemäß zu entschlüsseln,schließlich sollte ja alles genaustens erläutert sein,und bestimmt war auch Begeisterung im Spiel ! Auf diesem Wege schreibe ich heute mal auf Deutsch! Fette Grüße vom 80erJahre Oldschool-biker Eite! Greeting,s from good old Germany from Kai,E from Minden Westfalen on the Weser,Thank you Lux BMX”

Posted 1 year ago

Thank you for the kind review! I hope you are having fun on the new bike. STAYLUX

Posted 1 year ago

“Easy to manage”

Posted 1 year ago

Yewww, thank you Ben! We hope to see you again through LUXBMX 🤘🏽

Posted 1 year ago

“Very helpful and understanding and patient great!! Service by all👍”

Posted 1 year ago

Thank you so much! We appreciate the kind words and take on board all the feedback we get from customers. If there is any way we can approve our customer service, please let us know 😊 Nat 🤘🏽

Posted 1 year ago

“Lux is The Balls”

Posted 1 year ago

“Easy to use website & fast delivery.”

Posted 1 year ago

“Good service and knowledgeable”

Posted 1 year ago

“Very efficient and reliable! :)”

Posted 1 year ago

“Helpful staff when I asked question about cranks amd got straight answer no beating around bush or pushed into some thing else”

Posted 1 year ago

“4/5 excellent service, excellent delivery, excellent product line,excellent brands... but stock levels are unsatisfactory, I want more but there simply is no stock!. is there a pandemic or something what's going on?.”

Posted 2 years ago

“Good service and quick delivery”

Posted 2 years ago

“Pretty fast delivery! took about a week from dispatch date to Melbourne. Great quality products and decent prices. Would definitely recommend to a friend!”

Posted 2 years ago

“My son is very happy with his product thank you. I’m sure we made it signature required but the parcel was left at the front door without a signature?”

Posted 2 years ago

Hey Charlie, Thank you for taking the time to leave us a review, we are sorry to hear the items were left without a signature. I will contact our shipping provider and ensure this doesn't happen in the future. Massive thank you for your patience. -Jack

Posted 2 years ago

“Great service to help me get on a bike that would fit. Would definitely shop there again.”

Posted 2 years ago

Thank you for taking the time to leave us a review, we appreciate all the support!

Posted 2 years ago

“Very comfortable - however wasn't noted that they were a men's size”

Posted 2 years ago

Hey There, Thank you for taking the time to leave us a review, we will be sure to get this updated on our product listing. Have a great New Years. - Jack

Posted 2 years ago

“We paid the extra money for the BMX to come for our son’s bday mostly built. We ended up spending at least an hr or more working out the extra brakes, lights, pedals, wheel etc. i wouldn’t call it ‘mostly done’. Pretty dissapoint sw ed for the money we paid, would have brought local for it to be built if I knew this is how it would arrive.”

Posted 2 years ago

“helpful crew. great product range.”

Posted 2 years ago

“Our son loves his new SE Bronco bike. There was an issue with one of the components and the staff went out of their way to get me a replacement quickly so the bike could be ready for his birthday. Great service.”

Posted 2 years ago

“Great service and prompt delivery.”

Posted 2 years ago

“My order came from Lexx and the elbow pads way too big so I sent them back and I got some new ones it was very easily dealt with and for that I’m happy cheers guys”

Posted 2 years ago

“Parts supplier supplying parts thats needed, all in all a smooth transition from ordering to parts arriving. Thanks again”

Posted 2 years ago

Hey Craig, Thank you for taking the time to leave us a review, we appreciate the feedback. Regards

Posted 2 years ago

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LUXBMX is rated 4.9 based on 4,981 reviews