LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.89

4.9 Rating 4,983 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 4,983 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Aaron Madex

Jose Marco Marasigan

Louis Bollwerk

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sum discounts codes would be good i can buy of old school bmx and receive 10% off every purchase unlimited but apart from that good job keep up the good work thanks”

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Posted 3 years ago

Hey Paul, Thanks for the feedback! We try and keep our pricing as competitive as possible. We do consider price matching too! If you see any of our listed products cheaper anywhere else let us know and we will see what we can do! Cheers, Dave.

Posted 3 years ago

“Great range and speedy postage”

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Posted 3 years ago

“Good quality and fast posting and packed well :) thank you!”

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Posted 3 years ago

“Pretty good service. Needs improvements such as actually reading the delivery instructions. I asked for signature and got a drop off with no signature. The company also needs to package the parts better to protect the product as the product I got was a little bit scratched from transport and was lose inside a box. It should have been tightly packed for international travel. The only positive to this though is there's no excessive use of plastic but its at a demise of the product. I'm mainly targeting colony here so pass my message on. Cheers. Overall:good service for affordable and reliable bmx parts.”

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Posted 3 years ago

Hey James, Thanks for the feedback. We appreciate all feed back and it helps us grow and improve our services! Our apologies your order was left when there was a signature required. I know due to the covid19 restrictions signature on delivery has been waived but they should not leave the item without someone there to receive it. We haven't had any troubles with the way the Colony wheels have been packaged previously but this is something we will definitely take into consideration moving forward. Thanks again for your feedback! Regards, Dave Dillewaard

Posted 3 years ago

“Arrived o. Time I think”

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Posted 3 years ago

“Good services but there was a 3 day delay but I think mostly that was to do with corona vires”

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Posted 3 years ago

Hi Jensen, Thanks for taking the time to leave us feedback. Due to COVID-19 restrictions, shipping at the moment is certainly frustrating. Looking at your tracking on the order, I can see that it was delivered within 3 business days, which is Australia Posts' normal estimated timeframe to your location. Out of goodwill, I have refunded the shipping cost as a credit to your account. Thanks for your order. Ev

Posted 3 years ago

“Easy to order - quick delivery.”

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Posted 3 years ago

“Best price for the shoes I was after. A few things I was keen on weren’t in stock though”

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Posted 3 years ago

“Great shop massive range shipping was a little long but it’s alright”

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Posted 3 years ago

“Cheers guys”

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Posted 3 years ago

“Was really good to deal with”

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Posted 3 years ago

“Other than only receiving 1 set of bar ends when I paid for 2 sets. You did really well. I can let $5 slide.”

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Posted 3 years ago

“Still waiting to hear about availability No. Plate stock?”

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Posted 3 years ago

“Fit like a glove.”

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Posted 3 years ago

“Good communication skills”

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Posted 3 years ago

“Great service with a friendly email from Dave Dilleward. Took a little while to arrive but only cause of Covid 19. Cheers lux lads.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“All products I have purchased have been in really good condition. Only issue I've had is the new bike I ordered had both hubs really lose, would have liked them to be assembled correctly as most of us aren't bike mechanics.”

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Posted 4 years ago

“sweet website, but I have not recive my order yet. I think due to COVID delays.”

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Posted 4 years ago

“Shipping was fast, customer service really friendly and quick to respond. Would definitely purchase from them again, only down side is the lack of free stuff such as stickers, posters, shirts etc. after spending over $1000 combined on two orders I received absolutely nothing extra with my order, which was slightly disappointing to be honest.”

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Posted 4 years ago

LUXBMX is rated 4.9 based on 4,983 reviews