LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,080 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

LUXBMX 5 star review on 1st October 2026

625

Anonymous

Anonymous // 01/01/2019

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“Stoked as! Parts arrived in New Zealand. Fitted onto BMX and the young fella is getting after it! Thanks team. Will definitely order again.”

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Posted 3 months ago

“best bike shop hands down”

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Posted 3 months ago

“A1 customer service and always happy to help out 🤙great products”

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Posted 3 months ago

“So good to deal with, had a problem with one of the products (manufacturing fault) which they replaced at no cost to me and it arrived in NZ within like 2 days. Not to mention great pricing and the best range of parts I've found online.”

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Posted 3 months ago

“Genuinely impressed. Good communication, product is great. Highly recommend”

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Posted 3 months ago

“Quick delivery to Canada”

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Posted 3 months ago

“Fast shipping, great products and friendly staff!”

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Posted 4 months ago

“Easy transaction, great communication, and quick shipping. I received the items within the week.”

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Posted 4 months ago

“quick delivery easy shopping absolute stoke”

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Posted 4 months ago

“Parts sent to NewZealand and arrived super fast. One had a minor defect, I used the chat feature on the website and they sent a replacement quickly and free of charge. Easy to deal with and will order again.”

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Posted 4 months ago

“Always a great service from your team, Cheers Carey in NZ.”

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Posted 4 months ago

“Great service as always and the express shipping was so efficient where I received my order in less than 5 days. Highly recommend Lux Bmx to anyone.”

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Posted 4 months ago

“LUXBMX is a great online bmx store. They are extremely helpful and all products I've purchased have been top quality with affordable pricing. Delivery is also exceptional..”

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Posted 4 months ago

“Items listed as in stock weren't in stock , Took 4 days just to post the order and didn't give me the items I ordered after the wait Orders weren't combined as requested, Spam calling my phone for absolutely no reason , I wish I spent my money elsewhere.”

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Posted 4 months ago

Hey Corey, Sorry about the experience you had with us. We have been communicating with you via email with multiple members of the team. After the initial stock error we encountered and made you aware of, we changed the spacers to the ones you requested and sent the whole order on one tracking number. The reason there were two boxes is that you have ordered enough parts to warrant sending in two packages for the most efficient postage. We subsidise a lot of the shipping here, so this is something we need to do to be able to provide a fast, affordable shipping option. Some items listed on our site may be located with our suppliers with lead times displayed on the listings and again at cart. For your case, one item you selected was listed with "add to cart: leaves store in 4-8 business days, meaning it would take between 4-8 business days to be shipped to us prior to our dispatch. We tried to call you 2 times to get in touch with you to discuss your stock error, and we apologise for this as we appreicate not everyone wants to talk to people on the phone. We appreciate the feedback, but wanted to clear up what has happened here. If you would like to have a chat on the phone or discuss this further in a private setting, please don't hesitate to contact the shop. All the best, Tim and the rest of the LUXBMX crew.

Posted 4 months ago

“Awesome products, prompt service and delivery”

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Posted 4 months ago

“Can’t fault anything will definitely be buying more from lux”

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Posted 4 months ago

“Super fast shipping to NZ Great service and super quick replies to emails Highly recommend”

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Posted 4 months ago

“Very fast process, ordered and shipped in same day, arrived in New Zealand a week later. We have a happy boy with his new bike. Thank you!”

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Posted 4 months ago

“Came on time with no problems whatsoever and also the quality of the item I got is top tier definitely recommend purchasing something from LUXBMX”

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Posted 4 months ago

“I had a great experience dealing with this company. They know their stuff and were very happy to assist me with my enquiries for my son’s bike.”

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Posted 4 months ago

LUXBMX is rated 4.9 based on 6,080 reviews