LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,080 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

LUXBMX 5 star review on 1st October 2026

625

Anonymous

Anonymous // 01/01/2019

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“My many experiences at LUX have all been really good, at a minimum. Knowledgeable, earnest and friendly people, backed by a massive inventory of parts, including lots of niche stuff. Highly recommend.”

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Posted 5 months ago

“Outstanding assistance by the boys with my click and collect order.”

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Posted 5 months ago

“As always fast delivery also a few little extras throwing in this order”

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Posted 5 months ago

“All items have been good quality, fast shipping and the communications with the shop made me smile. So good to have an Ozzy bmx shop.”

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Posted 6 months ago

“Order and pickup process was flawless.”

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Posted 6 months ago

“You sold me a damaged bike now I'm going to even.”

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Posted 6 months ago

Hey Chris, We are sincerely sorry that the bike was dispatched to you without first checking it over for any issues. This fault occurred purely as we were trying to dispatch your pre-ordered bike the second we received it. The outcome leading to you receiving the bike in Sydney, within 19hrs of us receiving it here in Brisbane. Regardless to say, we do appreciate your disappointment in receiving something you are not 100% stoked with. We offered a you 100% refund on the return of the bike (inclusive of shipping) and even sent you a prepaid return shipping label you wouldn't be out of pocket sending the bike back. We also offered you a credit or refund to the value of $250 dollars as compensation for the slight blemish on the frame paint and small amount of paint damage on the spokes. This offer is still available to you as you have chosen to keep the bike. You are more then welcome to your opinions of LUXBMX and Meybo, and we will never stop striving to offer the best experience and service there is when it comes to BMX. We love this culture and all of it's people and I hope that you can understand we aren't trying to do anything sinister. Thanks again for your support, and review, we appreciate all feedback good and bad and can only use it to make LUXBMX the best bike shop on earth. While we are sincerely sorry you were disappointed in your experience with us, we hope you can still find some stoke in BMX. Tim, Ev and rest of the LUXBMX crew.

Posted 6 months ago

“These guys provide the best customer service - fro helping me pick the best bike for my son, to quick delivery and then after sales care when putting the bike together. These guys will be my go to now for all BMX bike things! Thanks so much!”

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Posted 6 months ago

“Always very prompt with their service”

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Posted 6 months ago

“Wicked shop”

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Posted 6 months ago

“Excellent products and service as always”

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Posted 6 months ago

“Always a pleasure to deal with these guys. Unfortunatley l didn't do my homework and ordered a freewheel that has the incorrect thread. I didn't realise it would be so hard to find a 14t freewheel with a 35mm inner thread. If you have any ideas l'd be happy to hear them. Cheers guys, will be back to buy more gear!!!”

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Posted 6 months ago

“Perfect transaction. Love my new sprocket”

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Posted 6 months ago

“Very easy no issues”

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Posted 6 months ago

“Great advice, easy ordering, quick delivery.”

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Posted 6 months ago

“Item arrived great and fast. Thanks”

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Posted 6 months ago

“Coming from Canada and having lived previously in Aus, I knew what store I'd be supporting from the get go. Hyped to get the products ordered fast as ever and will be purchasing everything moving forward from LUXBMX!”

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Posted 6 months ago

“I always go back to Lux for BMX parts. Their service is great. I have messed my orders up more than once which has been easily fixed with a phone call. Highly recommend.”

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Posted 6 months ago

“These guys are amazing. Faultless and fast!”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“Amazing team with awesome knowledge and experience! Highly recommended! Will purchase from them again without hesitation.”

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Posted 6 months ago

LUXBMX is rated 4.9 based on 6,080 reviews