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LUXBMX Reviews

4.9 Rating 5,924 Reviews
98 %
of reviewers recommend LUXBMX
Company Reviews Product Reviews
6,649
 Metrics
4.9
Based on 5,924 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
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Joseph
Verified Buyer
“Was dealing with Mitch regarding an order I placed. By far the best customer service I have ever had. Just an absolute pleasure to deal with. Can't recommend LUXBMX enough. Have ordered many times from them and has always been exceptional.”
Helpful Report
Posted 5 months ago
Shane
Verified Buyer
“Best shop in Queensland for BMX”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“the service is awesome!”
LUXBMX 5 star review on 31st August 2025
Helpful Report
Posted 5 months ago
Andersen
Verified Buyer
“Product arrived promptly and in good condition. Chuffed with my purchase from LUX BMX.”
Helpful Report
Posted 5 months ago
B
Verified Buyer
“Awesomely fast delivery and all the stuff turned up perfectly packaged. Super stoked, Cheers 🍻”
Helpful Report
Posted 5 months ago
Harrison
Verified Buyer
“Absolute legends thanks for fixing everything up!!!!”
Helpful Report
Posted 5 months ago
Gary
Verified Buyer
“Very happy with the product.”
Helpful Report
Posted 5 months ago
Mike Evans
Verified Buyer
“Always have the best parts, and will order the odd rare piece, great customer service. Good value, great posting to nz, always arrives promptly, with in a week to 10 days”
Helpful Report
Posted 5 months ago
Dave
Verified Buyer
“Great online store easy to use and our boy loves his new pedals”
Helpful Report
Posted 5 months ago
Jenna
Verified Buyer
“Very happy with product and the time it took to arrive was fast thanks heaps guys ill be shopping with you again”
Helpful Report
Posted 5 months ago
Sharyn
Verified Buyer
“Great products, great service and quick shipping.”
Helpful Report
Posted 5 months ago
Nicole
Verified Buyer
“My LUXBMX order arrived promptly a few days earlier than expected. It made a very happy son. Thank you”
Helpful Report
Posted 5 months ago
"Sean"
Verified Buyer
“Fast awesome and easy great products easy to use web site and fast delivery what more could you want”
LUXBMX 5 star review on 24th August 2025
Helpful Report
Posted 5 months ago
Timothy
Verified Buyer
“Awesome customer service! Thanks Bruce for helping choose the right bike. Quick delivery, easy assemble”
LUXBMX 5 star review on 24th August 2025
Helpful Report
Posted 5 months ago
John
Verified Buyer
“You guys have been very supportive especially considering I ma no expert, thankyou for your knowledge and understanding, much appreciated.”
Helpful Report
Posted 5 months ago
Rob
Verified Buyer
“Good service but still waiting for my bottom bracket”
Helpful Report
Posted 5 months ago
Daniel
Verified Buyer
“👍👍👍👍👍”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“The service and support was outstanding you should all be proud of your customer service”
Helpful Report
Posted 5 months ago
"Anonymous"
Verified Buyer
“Order arrived in good time, was exactly what was ordered, notifications for shipping, delivery, etc were all bang on. Very impressed.”
Helpful Report
Posted 5 months ago
David
Verified Buyer
“Great service from the guys at Lux to get my order sourced and processed”
Helpful Report
Posted 5 months ago
LUXBMX is rated 4.9 based on 5,924 reviews
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