LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, Woolloongabba
Rating: 4.89

4.9 Rating 4,977 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 4,977 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Aaron Madex

Jose Marco Marasigan

Louis Bollwerk

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank has been good just had one time where I had no updates for my wheels sett Intel they were here”

Helpful Report

Posted 1 month ago

“Always amazing service and fast delivery”

Helpful Report

Posted 1 month ago

“Easy to purchase and extra helpful staff”

Helpful Report

Posted 1 month ago

“Great to deal with, these guys really know their stuff and if you're not sure about something or have any queries, give them a call and they will bend over backwards to help out.”

Helpful Report

Posted 1 month ago

“Fast delivery, very happy with my purchase. Would recommend to anyone after some quality tyres”

Helpful Report

Posted 1 month ago

“Unfortunately I have ordered 3-4 things from you guys in last year and always paid express postage. 3times you have had to refund my postage and I’ve waited over 2 weeks for all of the orders. Maybe look at offering a higher quality postage and ppl will still more than likely pay. However products have been great. Thanks”

Helpful Report

Posted 1 month ago

Hi Ryan, We are sincerely sorry about the delays with Australia Post Express Post to Western Australia. We can appreciate your frustration and are doing everything we can to ensure the issues are being resolved. With that said, we are constantly working on improving all aspects of our business and truly do appreciate your feedback. Thanks again for your understanding. Ev

Posted 1 month ago

“Great people to deal with ..nothing is ever a problem as .. I will always be back when my kids and I need new bikes and riding gear 💯”

Helpful Report

Posted 1 month ago

“Fastest turn around I’ve ever experienced with online purchases Everything well packaged and no issues getting what I needed and fast!”

Helpful Report

Posted 1 month ago

“100% bang on customer service🤙🏼”

Helpful Report

Posted 1 month ago

“Great products and even better crew helping you out.”

Helpful Report

Posted 1 month ago

“The guys were great. Did everything they could to make sure the parts were right for the bike.”

Helpful Report

Posted 1 month ago

“Awesome service as always thanks LUX crew”

Helpful Report

Posted 1 month ago

“Mint”

Helpful Report

Posted 1 month ago

“Parts as described Delivered on time Always go to LUXBMX for my BMX patrs”

Helpful Report

Posted 1 month ago

“Have visited Luxbmx a couple of times now since our son has started BMX racing. Both times, we’ve been helped by Bruce who has been exceptionally helpful and friendly. The team seem passionate and knowledgeable and only too willing to answer all your BMX related questions. We drove all around Brisbane to several bike stores one weekend, looking to buy our son a new helmet. We should have just gone to Luxbmx straight away. We now know for the future, that this is the place to go! Highly recommend.”

Helpful Report

Posted 1 month ago

“W service W shipping W company”

Helpful Report

Posted 1 month ago

“Great service and product. Prompt delivery.”

Helpful Report

Posted 1 month ago

“Satisfied customer right here. And my nephew is gona s#!+ when he unwraps this rig for his birthday. We ended up having a slight mix up with postage only due to the new webpage and the fact I live in the middle of no where with a P.O. Box but the boys were onto me and we sorted it straight away and I had the bike a week later. Happy to work out the kinks with ya lads😜🤙🏻 You got a couple of new customers, older and newer generation, in us now. Thanks again”

Helpful Report

Posted 1 month ago

“The team at Lux BMX live and breathe BMX. They go above and beyond for their fellow BMX enthusiasts. Always a pleasure dealing with you all.”

Helpful Report

Posted 1 month ago

“The guys at Lux were awesome. Was chasing a certain bike and they could be more helpful. A bunch of GC’s.”

Helpful Report

Posted 1 month ago

LUXBMX is rated 4.9 based on 4,977 reviews