LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,924 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 13th February 2026

"Jason"

LUXBMX 5 star review on 29th January 2026

"Leasa Domaschenz"

LUXBMX 5 star review on 28th January 2026

Ben

579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We’re so happy with our recent experience with LUX. We recently purchased our son his first pedal bike and everyone we dealt with was so helpful in ensuring the bike we ended up going with turned out awesome. Special thanks to Ev & Tim for all your help!”

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Posted 1 month ago

“Great place for all your BMX needs. Amazing customer service that showed no hesitation in providing me a full refund with an item because of a little mistake on their end. Definitely ordering from them again in future.”

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Posted 1 month ago

“Awesome range of parts, awesome service always delivered promptly. Highly recommend. Bikes looking sick.”

LUXBMX 5 star review on 17th December 2025

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Posted 1 month ago

“Very happy with bike and support from shop rang with a question got help quickly to sort me out thanks Pedro”

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Posted 1 month ago

“They helped me out to chose the best bike for me. Loving my bmx it's a radiobikes. Lincoln 11”

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Posted 2 months ago

“Love coming into LUX. Staff are always helpful and super knowledgeable. There is a reason they are a staple of Aussie BMX!”

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Posted 2 months ago

“You have amazing customer service. Great products! Love it all!!”

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Posted 2 months ago

“THE TEAM AT LUX BMX ARE A PLESURE TO DEAL WITH AND HIGLY RECOMMEND THE TEAM”

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Posted 2 months ago

“My custom build is nearly completed. All with LUX parts and help! Thank you.”

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Posted 2 months ago

“Bought a Kink BMX and the customer service was next level. Super knowledgeable crew who actually listened, gave honest advice, and went way above and beyond to get everything dialed perfectly for me. Easily the best bike shop experience I’ve ever had. Highly recommend LUX to anyone!”

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Posted 2 months ago

“I was very impressed with the speed at which the order was,processed and received in New Zealand”

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Posted 2 months ago

“Awesome! Stuff showed up super quick!”

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Posted 2 months ago

“Amazing product, and as always great customer service and having the advise and answers I need”

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Posted 2 months ago

“Can't fault these guys, i had a few issues adding things to cart these guys sorted it out really fast, responded to my messages quite promptly. Delivery of my items was impressive time wise. Was a very pleasant experience all in all Can't leave a product review at the moment as they were Christmas presents for my son”

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Posted 2 months ago

“Fast delivery, item in perfect condition thank you very much”

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Posted 2 months ago

“Awesome service and turned up earlier than expected”

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Posted 2 months ago

“Very helpful and easy to deal with .”

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Posted 2 months ago

“Awesome shop and service. Great selection of bikes and parts. Buy in-store of have delivered. Can't ask for anything more.”

LUXBMX 5 star review on 24th November 2025

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Posted 2 months ago

“Great service. Easy to to make purchases would recommend”

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Posted 2 months ago

“Great service, easy to order and fast shipping! My son loves his new grips and has recommended them to his friends Will definitely be back to order again!”

LUXBMX 5 star review on 23rd November 2025

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Posted 2 months ago

LUXBMX is rated 4.9 based on 5,924 reviews