LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,011 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

"Patrick"

Christopher

607

Anonymous

Anonymous // 01/01/2019

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“Everything arrived on time as always thank you very much! Photo is my bike which I built up from Lux about 2months ago!”

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Posted 2 months ago

“Best online and personal service out there. Can’t fault the LUX crew.”

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Posted 2 months ago

“Bought the Kink Whip 2027. It's probably one of the best completes you can buy around the $1k mark. Full chromoly, light and durable. Brakes aren't amazing but aren't terrible either. Great for adults like me getting back into BMX after many years. Friendly staff, great product knowledge and support over the phone and email.”

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Posted 2 months ago

“Always great service and prompt delivery from Lux 👍”

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Posted 2 months ago

“My son is always super happy with everything we purchase 😊 Thanks!”

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Posted 2 months ago

“I LOVE LUX!”

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Posted 2 months ago

“Always great buying from you guys, always arrives with the week of me ordering all.the way to rural Melbourne”

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Posted 2 months ago

“Always super helpful and quick to deliver or act to any questions love their work”

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Posted 2 months ago

“Wow, these guys are something else, like surely theres no place on earth better to get BMX gear from than LUXBMX! Like everyone at lux is so helpful and down to earth not to mention they really look after you with prices, with freebies and with couriers and tracking like truly I can't recommend them enough.”

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Posted 2 months ago

“LUX is the easiest and best way for parts and bikes have previously used them and just got back into riding and the recommended the WTP Versus and the hit the money, easy shipping, great price and bike is amazing ready to hit the park again. Will only be using Lux for all my bmx parts now, keeep it up! Definitely recommend”

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Posted 2 months ago

“It came early and was packaged very good”

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Posted 2 months ago

“My many experiences at LUX have all been really good, at a minimum. Knowledgeable, earnest and friendly people, backed by a massive inventory of parts, including lots of niche stuff. Highly recommend.”

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Posted 2 months ago

“Outstanding assistance by the boys with my click and collect order.”

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Posted 2 months ago

“As always fast delivery”

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Posted 3 months ago

“All items have been good quality, fast shipping and the communications with the shop made me smile. So good to have an Ozzy bmx shop.”

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Posted 3 months ago

“Order and pickup process was flawless.”

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Posted 3 months ago

“You sold me a damaged bike now I'm going to even.”

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Posted 3 months ago

Hey Chris, We are sincerely sorry that the bike was dispatched to you without first checking it over for any issues. This fault occurred purely as we were trying to dispatch your pre-ordered bike the second we received it. The outcome leading to you receiving the bike in Sydney, within 19hrs of us receiving it here in Brisbane. Regardless to say, we do appreciate your disappointment in receiving something you are not 100% stoked with. We offered a you 100% refund on the return of the bike (inclusive of shipping) and even sent you a prepaid return shipping label you wouldn't be out of pocket sending the bike back. We also offered you a credit or refund to the value of $250 dollars as compensation for the slight blemish on the frame paint and small amount of paint damage on the spokes. This offer is still available to you as you have chosen to keep the bike. You are more then welcome to your opinions of LUXBMX and Meybo, and we will never stop striving to offer the best experience and service there is when it comes to BMX. We love this culture and all of it's people and I hope that you can understand we aren't trying to do anything sinister. Thanks again for your support, and review, we appreciate all feedback good and bad and can only use it to make LUXBMX the best bike shop on earth. While we are sincerely sorry you were disappointed in your experience with us, we hope you can still find some stoke in BMX. Tim, Ev and rest of the LUXBMX crew.

Posted 3 months ago

“These guys provide the best customer service - fro helping me pick the best bike for my son, to quick delivery and then after sales care when putting the bike together. These guys will be my go to now for all BMX bike things! Thanks so much!”

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Posted 3 months ago

“Always very prompt with their service”

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Posted 3 months ago

“Wicked shop”

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Posted 3 months ago

LUXBMX is rated 4.9 based on 6,011 reviews