LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,839 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 19th October 2025

549

Anonymous

Anonymous // 01/01/2019

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“Very happy with the product.”

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Posted 1 month ago

“Always have the best parts, and will order the odd rare piece, great customer service. Good value, great posting to nz, always arrives promptly, with in a week to 10 days”

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Posted 1 month ago

“Great online store easy to use and our boy loves his new pedals”

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Posted 1 month ago

“Very happy with product and the time it took to arrive was fast thanks heaps guys ill be shopping with you again”

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Posted 1 month ago

“Great products, great service and quick shipping.”

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Posted 1 month ago

“My LUXBMX order arrived promptly a few days earlier than expected. It made a very happy son. Thank you”

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Posted 1 month ago

“Fast awesome and easy great products easy to use web site and fast delivery what more could you want”

LUXBMX 5 star review on 24th August 2025

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Posted 1 month ago

“Awesome customer service! Thanks Bruce for helping choose the right bike. Quick delivery, easy assemble”

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Posted 1 month ago

“You guys have been very supportive especially considering I ma no expert, thankyou for your knowledge and understanding, much appreciated.”

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Posted 1 month ago

“Good service but still waiting for my bottom bracket”

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Posted 1 month ago

“👍👍👍👍👍”

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Posted 1 month ago

“The service and support was outstanding you should all be proud of your customer service”

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Posted 1 month ago

“Order arrived in good time, was exactly what was ordered, notifications for shipping, delivery, etc were all bang on. Very impressed.”

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Posted 1 month ago

“Great service from the guys at Lux to get my order sourced and processed”

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Posted 2 months ago

“LUXBMX is fantastic! First off, I live in California...wasn't too sure if this was a good idea, ordering a BMX frame and parts from Australia. Wow, zero complaints with these guys. I was able to work with Bruce...who is fantastic in every way. Since we are a bit far away, all correspondence was done via email. The responses came fast and detailed helping move my order right along. LUX had my Meybo frame and parts and knew what I needed to complete my new bike build. They explained the shipping process ( which I was expecting to be a bit more challenging since the parts go out of country) and got all my parts together and shipped fast. Zero issues. I just love these guys. Can't say enough good things. If you want to work with an outstanding BMX bike shop, LUXBMX should be your first call!”

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Posted 2 months ago

“Great products and prices and fast postage awesome to deal with”

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Posted 2 months ago

“Great service guys keep it up”

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Posted 2 months ago

“So friendly, bought a bike and was built for me Within an hour .”

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Posted 2 months ago

“Another 5 star review... Just like the thousands before it. Thanks LUX. You guys rock.”

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Posted 2 months ago

“Excellent service as always. Even fast shipping to Nz. Highly recommend these guys very professional 👏”

LUXBMX 5 star review on 13th August 2025

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Posted 2 months ago

LUXBMX is rated 4.9 based on 5,839 reviews