LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,764 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 13th August 2025

Tim

LUXBMX 5 star review on 12th August 2025

"Sophie"

LUXBMX 5 star review on 11th August 2025

Robert

518

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Hi, we have ordered a few times now through your site & are very happy with the products & fast delivery, cheers.”

Helpful Report

Posted 5 years ago

“Perfect customer service, as always!”

Helpful Report

Posted 5 years ago

“Esay to find what I need to fix my bike”

Helpful Report

Posted 7 years ago

“I bought a Kink Whip online and with confidence through LUXBMX. Very happy that delivery was an option for this bike. The notifications I received via email to inform me of the processing and shipping of my purchase were reassuring and even though I left gift shopping very late the bike arrived swiftly and on my son's 21st birthday. Phew! Thanks LUXBMX”

Helpful Report

Posted 7 years ago

“Recently bought a bmx for my son. Great communication and service.”

Helpful Report

Posted 6 years ago

“???? ???? ??????????? ??????? ?? ??????”

Helpful Report

Posted 5 years ago

“Awesome buying experience, super helpful staff on hand for a couple of questions i had. Would easily buy from again. Thanks.”

Helpful Report

Posted 5 years ago

“Impeccable service!”

Helpful Report

Posted 7 years ago

“It was really good and helpful”

Helpful Report

Posted 7 years ago

“Product was as described. Good quality. Fast delivery. Well packaged.”

Helpful Report

Posted 7 years ago

“Quick Shipping, Good stuff”

Helpful Report

Posted 7 years ago

“Amazing hands down honestly makes me think why would I want to shop any where else. There was a problem with my order happens but what happened has changed the way I'll be looking for my next lot of parts. everything perfect seat steam sprocket lights tubes but my bearings I'd received where the wrong size. the amazing crew from lux re-sent the write ones quote there exactly same number definitely easy done but. From purchase to receiving first order 11 days and on anther 4; days for replacement parts I won't be shopping any where else But LUX BMX Because i know even if I have a problem it's will be ok and it won't cost me extra. Witch has happened in the past from I'm not here for that I'm here to say...Thank You and I look forward to receiving parts only from you guys now.”

Helpful Report

Posted 6 years ago

“Great customer service and fast delivery... I had an issue with afterpay processing a double order... I called the shop and they had it sorted for me...”

Helpful Report

Posted 8 years ago

“I needed a new compression bolt which can be tricky to fit if you don't know much about fork measurements. The guys at Lux asked the owner of Colony and the part fitted just as promised. Online customer service was good from beginning to end and they have an impressive range of stock. I'd be happy to shop here again and would recommend to friends.”

Helpful Report

Posted 7 years ago

“Would 10/10 recommend”

Helpful Report

Posted 7 years ago

“Very proficient and every thing I ordered was just right”

Helpful Report

Posted 6 years ago

“Best store ever!”

Helpful Report

Posted 8 years ago

“Service was great. Can?t fault them on their service at all. The crank on the bike I bought is coming loose fairly often though which is a little irritating but not really their fault.”

Helpful Report

Posted 7 years ago

“Always easy to deal with, quality parts, good pricing and fast shipping!”

Helpful Report

Posted 6 years ago

“Always good”

Helpful Report

Posted 5 years ago

LUXBMX is rated 4.9 based on 5,764 reviews