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LUXBMX Reviews

4.9 Rating 6,082 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,082 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“The LUX team know customer service, outstanding.”
Helpful Report
Posted 6 years ago
Matthew, Thank you for your kind words, we pride ourselves on the level of support we provide our customers.
Posted 5 years ago
“Excellent bikes, fast as shipping. Legends”
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Posted 6 years ago
Thank you for taking the time and leaving a positive review
Posted 5 years ago
“Bought a carbon frame,forks,bars,stem, cranks. Lux went out of their way to get these parts for me which all arrived quickly and packaged very well. It's a shame that the rear onyx hub came with a 2 cm scratch.”
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Posted 6 years ago
“The team at Lux got our order ready super fast and sent it down to Melbourne in just a few days. Everything was perfect (from the online ordering to the delivery tracking). My son was stoked to find a few extra Lux stickers! ๐Ÿ‘”
Helpful Report
Posted 6 years ago
Marcus, we're stoked to hear that you received your order quickly and that you found your whole shopping experience enjoyable. We look forward to having you shop with us again.
Posted 5 years ago
“Massive range and fast delivery”
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Posted 6 years ago
Thank you for the positive feedback!
Posted 5 years ago
“I got the Gain stealth shin pads from Lux. Originally the guys send out some knee pads by mistake but they fixed it up quick with no worries at all. The pads are great. High quality and comfortable. So much protection. The knee pads looked really good too and I might have just kept them too but they were too small a size. Anyhow no complaints from me. I think Lux are doing a great job! ๐Ÿค™๐Ÿผ๐Ÿค™๐Ÿผ๐Ÿค™๐Ÿผ”
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Posted 6 years ago
Toby, Thank you for your positive feedback, we would like to apologise again for the mix up with the pads. Glad to hear that you're loving the shin pads and that they're doing their job.
Posted 5 years ago
“Very fast delivery and great customer service thanks for the parts guys will shop more in the future”
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Posted 6 years ago
Hey Carney, Thank you for all your support!
Posted 6 years ago
“Awesome service, great price. My first choice for anything BMX.”
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Posted 6 years ago
Hey Charlie, Thank you for your support!
Posted 6 years ago
“Outstanding service, quality parts and some nice touches like complimentary stickers ... Highly recommend .... Top work!!!!”
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Posted 6 years ago
Hey Liam, Thank you for taking the time to leave us a review! We appreciate the support.
Posted 6 years ago
“Ordered a bike from lux & it came in like 3 days ! And the guys that build it did and awesome job !”
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Posted 6 years ago
Hey Tyler, Glad you are stoked with our service!
Posted 6 years ago
“Great service thanks guys”
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Posted 6 years ago
Hey John, Thank you for the review and the kind words!
Posted 6 years ago
Hey John, Thank you for your support!
Posted 6 years ago
“Great timing and always packed well”
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Posted 6 years ago
Hey Brenton, Thank you for the review!
Posted 6 years ago
“Very happy with the two products and also in the time of delivered in so thank you we will be using yous again”
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Posted 6 years ago
Hey Brett, Thank you for your support!
Posted 6 years ago
“Friendly staff, good prices and range of products”
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Posted 6 years ago
Steven, Thank you for taking the time to leave us a review ๐Ÿค˜๐Ÿป
Posted 6 years ago
“Bloody legend's”
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Posted 6 years ago
Hey Sam, Thank you for all of your support ๐Ÿค˜๐Ÿป
Posted 6 years ago
“Lux Bmx is my go to shop for bike parts, and they go above and beyond on everything. Itโ€™s easy to find what your looking for and once ya start buying you just canโ€™t stop.”
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Posted 6 years ago
Josh, We are very pleased to hear how stoked you are with our shop, thank you for the ongoing support!
Posted 6 years ago
“Awesome quality Bmx for my 5 year old!! Phoned to enquire about stock and rep was very friendly and helpful! Fast delivery, easy assembly and looks so Kool!!! Definitely stands out from the rest!!”
LUXBMX 5 star review on 1st October 2020 LUXBMX 5 star review on 1st October 2020
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Posted 6 years ago
Hey MICHELLE, Thank you for the kinds words and all of the support
Posted 6 years ago
“Great service,no hassles”
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Posted 6 years ago
Hey Matthew, Thank you for the support and the review!
Posted 6 years ago
“Thanks for the great service! Legends”
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Posted 6 years ago
Thank you for your positive feedback!
Posted 5 years ago
“Always quick service with the correct goods.”
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Posted 6 years ago
Thank you for your positive feedback Gary!
Posted 5 years ago
LUXBMX is rated 4.9 based on 6,082 reviews